Voices of HR

Many organizations are still struggling to optimize their world at work. What’s an ideal number of days in the office for maintaining a healthy productivity and corporate culture? Is it even necessary to have any days in the office? To navigate the growing pains of balancing the best of face-to-face collaboration with the autonomy of working from home, we've called in Amy Cosgrove, VP People, North America, Sage.

Highlights

[4:05] The state of hybrid work

[8:58] Navigating COVID-19 national emergency challenges after just starting a new HR leadership job

[16:11] “Flexible Human Work,” “Together Tuesdays” and team agreements

[20:46] Full-time remote work may not be realistic, unless a legitimate accommodation is necessary

[22:58] “Work Away” policy 

[25:20] The value of input from employee surveys and listening apps

[28:58] Deciding what to do with engagement data

[30:18] From disconnected to overconnected 

[32:37] How remote/flexible work brought a deeper connection

[35:38] What productivity and culture KPIs looked like in remote/hybrid work

Guest Bio

Amy Cosgrove, VP People, North America, Sage

Amy Cosgrove has been in the human resources field for more than 25 years, primarily in the technology industry. Her strength lies in partnering with senior business leaders to drive the right talent strategies to achieve the desired business outcomes. She is passionate about leading high-performing teams for high-growth companies. Amy lives in Atlanta, the North American headquarters for Sage.

Links

https://www.linkedin.com/in/amyreevescosgrove/

www.sage.com

https://www.hrmorning.com/articles/productivity-theater/

https://www.hrmorning.com/articles/3-simple-habits-from-remote-and-hybrid-smbs/

https://www.hrmorning.com/articles/powerful-things/

Berta Aldrich’s best selling book, Winning the Talent Shift, is available on Amazon ⁠https://a.co/d/iS7MuPJ⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

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Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Gen Z workers in their mid-20s and younger are not afraid to leave a job within six months if they feel the role isn't a good fit for them. Kathryn Minshew, CEO and founder of The Muse, has extensively researched what's happening and is here to break down what it means for you.

Highlights

[1:46] The reason why 75% of Gen Z workers quit

[3:09] What’s behind the disconnect between worker expectations and employee experience?

[10:00] Who’s responsible for a workplace being toxic?

[15:03]  HR’s duty to identify retention problem/toxicity blind spots

[25:14] Strategies for mitigating toxicity

[28:37] Why people actually prefer to stay

[31:40] Indicators that job seekers might be paying close attention to

[34:54] Pairing/twinning interview questions

[44:41] Quitting because of lack of inclusiveness

[47:32] Honesty in representing a position and what your company’s like

[57:29] BONUS CONTENT https://a.co/d/iS7MuPJ

Guest Bio

Kathryn Minshew, CEO, The Muse

Kathryn Minshew is CEO and founder of The Muse, a career platform used by over 70 million people to find jobs at companies whose people, benefits, and values align with their unique professional needs. Under her leadership, The Muse has pioneered the concept of values-based job search and was recently named one of Fast Company's 50 most innovative companies in the world. In 2022, Kathryn led The Muse’s acquisition of Fairygodboss.com, the largest online career community for women. Kathryn is the host of The Muse's podcast, “The New Rules of Work,” and her first book, “The New Rules of Work, The Muse Playbook for Navigating Your Career,” was a Wall Street Journal National Bestseller. She has spoken at MIT and Harvard and has also appeared on “Today” and CNN. 

Links

https://www.linkedin.com/in/kathryn-minshew/

https://twitter.com/kmin

https://www.themuse.com/

https://fairygodboss.com/

The Muse 2023 User Survey

https://www.hrmorning.com/articles/bad-behaviors/

https://www.hrmorning.com/articles/most-difficult-employees/

https://www.hrmorning.com/articles/diversity-retention/

https://www.hrmorning.com/articles/manufactured-conflict-draining-profits/

https://www.hrmorning.com/articles/manufactured-conflict-hr-role-identifying/

https://www.hrmorning.com/articles/manufactured-conflict-hrs-role-resolve-it/

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Workplaces are increasingly complex, and in high-performing organizations, employee relations is central to the HR function. But some managers follow protocols and some don't, and that can pose unnecessary risks to your company. To help you identify and remedy the risk, we've called in HR consultant Ryan Gaither, employee relations strategist for Capital Blue Cross.

Highlights

[6:23] What things are managers doing that could put their organizations at risk?

[9:15] The importance of documentation

[13:54] Assessing risk when you’re an HR department of one

[17:12] HR and DEI

[20:22] Uncovering illegal bias

[29:31] Tactics for nurturing good HR-employee relationships

[31:59] Stay interviews

[33:28] Women and networking

[35:22] Ryan’s problem-solving process and the importance of following up

[40:52] Legal tests for workplace retaliation complaints  

Guest Bio

Ryan Gaither, employee relations strategist, Capital Blue Cross

With over a decade of experience in people leadership roles, Ryan is a trusted advisor to executive level leaders, specializing in employee relations and employee engagement, including complex work investigations, performance management, conflict management, and policy development and enforcement. Ryan is a SHRM-CP certified professional, a certified trainer, mentor and executive coach. He is also president of the board of directors of New Visions Inc. 

Links

https://www.linkedin.com/in/rgaitherrsc/

https://www.capbluecross.com/

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Workplace culture can be even more important than your benefits package when it comes to employee engagement and retention. But a cohesive and consistent culture is harder to pull off in today's hybrid work environments. For ideas on striking a balance between flexibility and the connectedness that employees so crave, we've called in Aimee Gindin, Chief Marketing Officer at LifeSpeak Inc.

Highlights

[11:34] How can you  tell if your culture is suffering?

[12:50] Handling C-suite skepticism to concerns

[14:26] The consequences of ignoring turnover driven by burnout

[15:54] Next steps for HR and managers trying to be better, more empathetic communicators

[19:01] Providing psychological safety/a safe, open culture in a way that’s reasonable for the company

[22:54] Tools and support for working families

[24:48] Hybrid work, Gen Z and Millennials

[30:09] Achieving connectedness in creative ways

[34:08] Connecting mental health, culture and DEI

Guest Bio

Aimee Gindin, Chief Marketing Officer, LifeSpeak Inc.

Aimee Gindin is the Chief Marketing Officer at LifeSpeak Inc., a whole-person well-being solution for employers, health plans, and other organizations. LifeSpeak provides a flexible portfolio of solutions across mental health, wellness, fitness, nutrition, substance use, and caregiving. Aimee is also a trained mental health professional with a Master's degree in Counseling Psychology from Chatham University. She has been featured in USA Today, STAT News, Employee Benefit News, HR Daily Advisor, and other business publications.

https://www.linkedin.com/in/aimee-gindin/

www.lifespeak.com

https://www.caregiving.org/

https://rosalynncarter.org/

https://careers.bjs.com/perks/

https://www.goodinside.com/

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

The Biden administration has taken a stance to protect employees, especially when it comes to hot topics like sexual harassment, nondisclosure agreements, pregnancy and women returning to work after the birth or adoption of a child. And there could be severe consequences for employers who don't follow the letter of the law. To get you up to speed on recent, impactful changes to employment law, we talked to employee advocate attorney Joyce Collier, Partner at Uebler Law, LLC.

Highlights

[9:00] Providing Urgent Maternal Protections (PUMP) for Nursing Mothers Act

[12:24] Speak Out Act

[15:06] Sexual harassment training

[17:30] Federal ban on forced arbitration for complaints of sexual assault and harassment

[22:59] EEOC guidance on using AI to scan resumes

[27:15] FTC proposed rule banning non-compete agreements and the pending Groff v. DeJoy Supreme Court decision 

[33:23] Employee health info and the ADA

[37:11] Healthy workplace bills

[40:44] State pay transparency laws

Joyce Collier, Partner, Uebler Law, LLC

Joyce has over 30 years of experience handling employment cases that involve discrimination in state and federal courts. She's advocated for victims of sexual harassment, retaliation, and wage theft.

She's also represented employers in helping them avoid litigation by helping them write policies and handbooks, as well as conducting audits and compliance seminars. 

She graduated with honors from Rutgers School of Law, receiving the Most Promising Civil Litigator award. She clerked for the Honorable Justice Robert Clifford of the New Jersey Supreme Court and has been named a Pennsylvania Super Lawyer 10 years running. She has also served as an adjunct law professor at Rutgers School of Law, Camden in the area of disability law.

https://www.linkedin.com/in/joyce-collier-57078b1b0/⁠https://ueblerlaw.com/https://www.eeoc.gov/wysk/what-you-should-know-about-pregnant-workers-fairness-act

https://www.dol.gov/sites/dolgov/files/WHD/fab/2023-2.pdf

https://www.eeoc.gov/newsroom/eeoc-releases-new-resource-artificial-intelligence-and-title-vii

https://www.hrmorning.com/news/new-law-pwfa-june-27/

https://www.hrmorning.com/news/pump-act-guidance-new-compliance-tool/

https://www.hrmorning.com/articles/4-reasons-speak-out-act-all-cracked-up-to-be/

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

In today's job market, diversity, equity, and inclusion (DEI) have become key tools for recruitment and retention. However, an organization's existing policies and procedures may be the biggest obstacles to implementing a meaningful program. To help you break through those barriers, we've called in workplace culture consultant, author, and executive advisor on diversity strategies, Stacey Gordon, the founder of Rework Work.

Highlights

[3:32] Obstacles in HR’s way

[7:03] When a diversity commitment doesn’t get authentic follow-through 

[11:35] The “why” of your DEI initiative

[16:37] Analyzing survey data and taking action on it

[23:10] What’s your relationship with the CEO like?

[27:12] Ideas for other ways of gathering data on DEI attitudes 

[30:30] How one company took a step in the right direction after a negative first experience

[33:33] Unconscious bias 

[37:22] Problematic core values and culture words

[39:44] How can an organization truly come together when there are so many perspectives to consider?

[43:31] Organizational “processes” that need to have better DEI consideration

Guest Bio

Stacey Gordon, Founder, Rework Work

Stacey Gordon is a workplace culture consultant, keynote speaker, author, facilitator of learning, and executive advisor on diversity strategies. It is her goal to disrupt the way employers interact with employees. She expects leaders to lead and works to help employees belong. She has worked with people managers and executive leaders from companies such as American Express, ADP, Kia Motors, Hewlett Packard, GE, The Obama Foundation, and many others to deliver education, coaching, and consulting that supports organizational change and leadership development in furtherance of creating inclusive workplace cultures.

Stacey’s book, “UNBIAS: Addressing Unconscious Bias at Work” debuted at No. 1 on Amazon’s Hot New Release list while her unconscious bias course on the LinkedIn learning platform was the No. 1 most-watched course of 2021 and has been translated into several languages. Her audience is quickly approaching 2 million unique learners and Stacey has been recognized as a passionate supporter of DEI by Forbes, Pepperdine University, and LinkedIn. She earned her MBA from Pepperdine University Business School and her SHRM-SCP certification, as well as the SHRM Inclusive Workplace Culture Credential.

Links

https://www.linkedin.com/in/staceygordon/

https://www.reworkwork.com/

https://Learn.reworkwork.com

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Leadership changes, acquisitions, divestitures, and their downstream impact can jolt even the most stable companies and their employees. Growth and change can be both exciting and terrifying. For a CHRO, culture change management can feel like changing the tires on a moving car. For insights on how to navigate this very tricky process, we've called in Corey Berkey, Senior Vice President of People and Talent at Employ.

[1:38] Corey’s HR “career rocketship” moment

[9:00] Weaving a common thread of culture among different organizations that are now the same company

[13:01] Committee discussions for fine-tuning a new common culture 

[18:24] The biggest concerns among new team members who aren’t on board yet

[20:41] Does honesty need to be spelled out as a core value?

[23:28] Keeping everyone accountable for demonstrating core values

[25:09] Launching a values-based peer recognition program

[28:07] Incorporating values into your hiring process 

[32:40] Future-proofing values

[38:47] Values and succession planning

Guest Bio

Corey Berkey, Senior Vice President of People and Talent, Employ Inc.

With more than a decade of experience in the corporate human resources space, Corey Berkey oversees all people-focused initiatives and talent acquisition efforts to build a world-class team across all Employ brands, including JazzHR, Lever, Jobvite, and NXTThing RPO. Corey also manages engagement programs across the business to help keep employees connected and focused on driving business results.

He is a SHRM Senior Certified Professional with deep domain expertise that spans SMB to enterprise organizations. He holds a Bachelor of Science in Human Resource Management from Indiana University of Pennsylvania and currently lives in Pittsburgh. Corey has been regularly quoted and published as a human resource expert in Forbes, SHRM, Bloomberg, CNBC, and more.

Links

https://www.linkedin.com/in/coreyberkey/

https://www.employinc.com/

https://www.pipefy.com/

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Keeping workers engaged and purpose-driven is an important part of HR's job, but so is keeping your company out of court because of pitfalls related to the Equal Employment Opportunity Act, the Family and Medical Leave Act, the Fair Labor Standards Act, and more. To give you that ever-important legal perspective on the hot topics of DEI, hybrid work, and cultural competency, we've called in Katherin Nukk-Freeman, attorney and co-founding partner of Nukk-Freeman & Cerra PC, and President of SHIFT HR Compliance Training.

Highlights: 

[4:44] Root causes for why companies aren’t moving forward with DEI

[8:26] How can DEI training become a  problem for employers?

[10:31] Executing effective DEI policies that avoid exposure to legal risk

[12:50] What HR needs to be mindful of while coming up with a DEI plan for the organization

[17:11] What to do if it looks like your DEI plan is going to get challenged in court

[19:32] What is cultural competency?

[27:32] Effective return to work strategies

[32:12] Employment law and hybrid work

[37:18] Resources for HR to track pending employment legislation

[2:17] DEI compliance risks in the workplace

Guest Bio

Katherin Nukk-Freeman, President, SHIFT HR Compliance Training

Katherin is the Co-Founder of SHIFT HR Compliance Training and the co-founding Partner of Nukk-Freeman & Cerra, P.C. - the largest woman-owned employment law firm on the east coast. She is a passionate advocate for building better workplaces, and has dedicated her career to working with clients to proactively address and effectively manage workplace issues. As a dynamic employment law advisor, training instructor and industry thought leader, Katherin is a highly sought-after speaker and for the past five years has also served on the Board of Directors for ConnectOne Bancorp Inc.

Links

https://www.linkedin.com/in/katherinnukkfreeman/

https://shiftelt.com/

https://nfclegal.com/

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠.

Sometimes HR software systems that are supposed to create efficiency can become pain points. Disruptive functionality and disparate systems can handcuff HR pros - making them unable to provide quick answers to the people they're trying to support. Technology expert Patrick Sayers, president of Newcastle Research, helps you decide if it's time for an HR system upgrade.

Highlights

[2:15] HRIS and human capital management software that’s the right fit

[5:37] Using spreadsheets to bridge disparate systems 

[10:13] Pinpointing software pain points

[13:35] Symptoms of underlying problems

[14:10] Top HR software trends related to unified systems and customer support

[18:11] Reading deeper into customer satisfaction and revenue retention metrics

[20:10] Presenting the business case for new/different HR tech to a CFO

[21:50] What to do when you’re getting to the short list of vendors

[23:25] The cost savings case for new/different HR tech

[26:30 What about compliance and assessing risk?

Guest Bio

Patrick Sayers, President, Newcastle Research

Patrick Sayers is the founder of Newcastle Research, a research and advisory company focused on the human capital management (HCM) market. He leads Newcastle Research’s advisory services, leveraging two decades of industry experience to assist clients with their HCM strategy so that HR teams can focus on what really matters.

Links

https://www.linkedin.com/in/sayerspatrick/

https://newcastleresearch.com/

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠.

A 2022 survey by Indeed found more than a third of working women have thought about quitting their jobs because of burnout and the demands of family life. To help you retain the women in your workforce, and attract more top female talent, we’ve turned to Kate Muzzatti, Chief People Officer at Maven Clinic.

Highlights

[2:21] The State of Employer Family Health Benefits

[4:40] Employer attitudes about reproductive health benefits

[6:40] Where are potential family support/reproductive health benefits gaps? 

[10:07] Benefits ripe for investment

[11:43] Tips for advancing a more equitable family support/reproductive health benefits package

[14:06] Gauging how employees feel about existing benefits

[19:00] Demographics-based benefits inclusivity

[20:56] Do family benefits trends impact men in the workplace?

[22:01] Success tip for new CHROs

[24:31] Tying people strategy to business strategy

Guest Bio

Kate Muzzatti, Chief People Officer, Maven Clinic

Prior to joining Maven Clinic, the world’s largest virtual clinic for women’s and family health, Kate Muzzatti served as Chief People Officer at Babylist and has held people and human resources leadership positions at M.M.LaFleur, Blue Apron, and Gilt Groupe. Kate received her B.S. in Psychology from Santa Clara University. She lives in New York City with her husband and two children.

Links
https://www.linkedin.com/in/kate-muzzatti-b008b02/

https://www.mavenclinic.com/

https://www.mavenclinic.com/interactive-experience/the-state-of-fertility-and-family-benefits-report

https://www.linkedin.com/company/mavenclinic/

https://www.facebook.com/mavenclinic/

https://twitter.com/mavenclinic?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

https://www.instagram.com/mavenclinic/?hl=en

https://www.tiktok.com/@mavenclinic

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠.