Voices of HR

For many companies, employing formerly incarcerated individuals may seem like a high-risk proposition. However, there are more people with charges and convictions than you realize. And there are plenty of moving, life-changing success stories that show that fair chance hiring can be good for your business. Ken Oliver, Vice President of Checkr.org shares his own success story and tells us that “fair chance hiring doesn’t mean hire every single person with a record. Every company has a right to hire the best person for the job. We don’t want them to lower the bar, we just want them to lower the barrier to access.”

Episode Note: See the links below to learn more about Checkr.org and to view the incredible story of Ken Oliver’s Friend, Larry Miller - From Prison to Nike’s C-Suite: Larry Miller’s Journey.

Highlights

[2:29] From prison to VP

[5:36] The value proposition of re-entry programs

[11:36] Overcoming objections to fair chance hiring

[16:13] Data and evidence supporting fair chance hiring

[18:00] The “From the Streets to the Boardroom” resilience story of a leader at Nike

[23:58] The business impact of diversity of lived experiences

[26:50] The justice-impacted and the labor gap

[36:07] How HR can introduce fair chance hiring and tactical things to consider

[41:38] What the EEOC and Title VII say about hiring someone with a record

[45:57] Checkr’s training sessions for HR pros and government-funded apprenticeship programs

Guest Bio

Ken Oliver, Vice President, Checkr.org

Ken Oliver is Vice President of Checkr.org, the social impact division of background screening company Checkr Inc. He also serves as the executive director of the Checkr Foundation. Checkr.org is dedicated to the mission of building a fairer future of work, one job at a time, by reshaping the narrative and providing pathways to sustainable employment for nearly 80 million Americans with an arrest and conviction record.

Ken's professional expertise spans the landscape of diversity, equity and inclusion and justice, record clearance, talent development, talent sourcing, strategy, change management, and public policy. His insights and contributions to the field have been recognized and featured in publications such as Newsweek, Forbes, Fast Company, The New York Times, and others.

He also played a role in shaping California Governor Gavin Newsom's 2021 Future of Work Report.

Links

https://checkr.com/

https://www.checkr.org/

https://www.linkedin.com/in/kengoliver/

Larry Miller’s Story: https://www.youtube.com/watch?v=D7ZVqsjfRg0

https://www.hrmorning.com/articles/formerly-incarcerated/

https://www.hrmorning.com/articles/second-chance-month/

Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

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Although some companies have been cutting back on their DEI efforts lately, Mita Mallick, the Head of Inclusion, Equity, and Impact at financial software company Carta, says, “Now’s not the time to put DEI on the back burner. There’s a business case for creating an inclusive workplace and fostering a culture of belonging. Right now, in the US, 40% of individuals identify as non-white. That number is rapidly changing. That doesn't include individuals with disabilities, veterans, the LGBTQ+ community, and others. If you don't have those voices and talent in your organization I don't know how you expect to stay competitively successful.”

[2:32] The challenges and opportunities facing DEI efforts in the workplace

[8:35] Why does inclusion matter?

[10:40] Why microaggressions and bullying happen get tolerated

[13:24] Strategies for responding to complaints about microaggression

[16:15] How bias can be an obstacle to pay equity

[19:14] Some top myths about inclusion in the workplace

[21:05] Confusion among C-suite leaders about DEI’s impact on their company brand

[23:20] Tips for HR professionals who are working to create an inclusive workplace

[29:00] Treating DEI as an important business function

[31:50] What should employers strive to be?

Guest Bio

Mita Mallick, Head of Inclusion, Equity, and Impact, Carta

Mita Malik is the Head of Inclusion, Equity, and Impact at the financial software company Carta. She previously worked with leading iconic brands like Aveeno, Avon, ChapStick, Vaseline, Suave, and Dove, ensuring that black and brown people were represented in advertising campaigns. Mita is a Wall Street Journal and USA Today bestselling author, co-host of the “Brown Table Talk” podcast, and a contributing writer to Harvard Business Review, Adweek, and Entrepreneurial Data.

Links

https://www.linkedin.com/in/mita-mallick-2b165822/

https://carta.com/

https://www.instagram.com/mita_mallick13/?hl=en

https://www.amazon.com/Reimagine-Inclusion-Debunking-Transform-Workplace/dp/1394177097

https://www.hrmorning.com/news/microaggressions-toxic-workplaces/

https://www.hrmorning.com/articles/6-dei-pitfalls-to-avoid/

https://www.hrmorning.com/articles/deib/

Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Leveraging competitive benefits that appeal to everyone is a challenge for a lot of HR pros today. According to Amy Spurling, the founder and CEO of Compt, “A lot of companies have really great programs, but when they start looking at utilization, it's usually around 3 to 5% per thing that you're offering. It is very low. And so you're spending across each individual thing and getting incredibly low utilization. The challenge is then to reach more people and keep more people engaged without cutting benefits.” A former CFO and COO, Amy shares strategies for increasing engagement while offering employees the opportunity to make personalized decisions that are best for them.

Highlights

[3:00] The kinds of benefits it takes to attract and retain talent today

[9:41] How does a stipends-based benefits program give employees more control?

[13:50] What benefits employees are attracted to

[15:37] The impact of stipends on the local economy

[18:01] How one company got its CFO behind a stipend-based benefits program

[20:54] Impact of stipend benefits portfolios on employee engagement and retention

[24:50] Emerging benefits trends

[26:32] The impact of benefits on employee diversity, equity and inclusion

[30:01] Stipend utilization by salaried vs. non-salaried employees

[35:52] Stipends can dramatically improve employer-employee relationships

Guest Bio

Amy Spurling, Founder and CEO, Compt

Amy Spurling is the founder and CEO of Compt, an HR software company that enables companies to offer personalized, globally inclusive, and fully tax-compliant employee lifestyle benefits. Amy's experience as a former CFO and COO drives her belief that companies and employees can achieve much more together when employees are fully supported. A seasoned executive with nearly 20 years of experience in leadership roles at venture-backed companies, Amy has also closed over 10 rounds of financing, totaling more than $200 million, and managed two acquisitions to close. Amy received her master's of business administration from the Simmons School of Management, and a bachelor of arts from the University of Rochester.

Links

https://www.linkedin.com/in/amyspurling/

https://www.compt.io/

https://resources.compt.io/2024-lifestyle-benefit-benchmarking-report-0

https://www.hrmorning.com/articles/lifestyle-benefits-in-2024/

https://www.hrmorning.com/articles/cancer-benefits-in-2024/

Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Success in attracting top talent is every bit as important as winning customers, but many small businesses focus more on marketing their product than marketing their company to potential new hires. According to Thad Price, CEO of HR tech company Talroo, “Many job seekers want more; they want a career path. They want to be part of something bigger. This requires you to rethink how you attract the candidates that want to grow with you. And that's marketing, right? That's buying into the brand, focusing your energy on the right audience that's looking for an opportunity and not just this transactional nature of income.”

[2:03] How the job market has changed

[5:36] Opportunity for small and medium-sized businesses to attract talent

[7:14] Brand, recruiting, and retention

[8:40] Gen Z and sense of purpose

[10:48] Being specific and strategic about how you market open positions

[14:33] How can generative AI improve talent attraction?

[18:06] Small businesses and generative AI

[19:47] Using generative AI to make job postings more engaging and focus on skills

[21:45] Solutions for the administrative burden of recruiting and improving candidate experience

[30:04] Where companies stumble in attracting and retaining talent

Guest Bio

Thad Price is the CEO of Austin, TX-based Talroo, the data-driven job and hiring event advertising platform that helps businesses reach the candidates they need to build their essential workforce. With more than 17 years of experience in online recruitment and the job search vertical, Thad is a recognized thought leader in the HR/talent acquisition space. Under Thad’s leadership, Talroo continues its mission of disruption in the industry. Prior to joining Talroo, he was a VP of Business Development at Job.com.

Links

https://www.linkedin.com/in/thad-price-2368b/

https://www.talroo.com/

https://www.readysethire.com/

https://press.nordstrom.com/news-releases/news-release-details/nordy-pod-truth-about-nordstroms-legendary-tire-story

https://www.hrmorning.com/articles/top-talent-acquisition-challenges-2023/

https://www.hrmorning.com/articles/ai-recruiting-hr-professionals-guide/

Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

When Yahoo's Chief People Officer, Lisa Moore, announced that they were moving away from annual performance ratings in favor of more frequent one-on-one feedback meetings, she got a standing ovation. Get a glimpse into how and why one of the world's most recognizable brands pivoted in its approach and built a sense of trust and engagement among employees.

Highlights

[2:27] Strategic changes needed at Yahoo and what had to stay the same

[6:10] Talent strategy that emphasizes agility and re-evaluating skills

[10:22] Evaluating the existing employee population

[13:36] An upskilling process that’s more practical and less theoretical

[17:12] Providing balanced feedback

[20:30] More equitable performance rating calibration

[24:13] Qualitative talent discussions

[28:55] Evaluating and supporting manager performance

[35:54] Pay equity

[40:44] Pay gap analysis

Guest Bio

Lisa Moore, Chief People Officer, Yahoo

Lisa Moore is the Senior Executive Vice President and Chief People Officer at Yahoo. She’s a globally experienced and highly strategic HR leader with a proven track record of hiring and leading high-performing teams in the media and technology space.

Links

https://www.linkedin.com/in/lisa-moore-she-her-423a62a/

https://www.yahoo.com/

https://www.hrmorning.com/articles/employee-performance-review-samples/

https://www.hrmorning.com/articles/employee-development/

https://www.hrmorning.com/lp/webinars/reducing-the-stress-of-performance-reviews/

Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Consistently developing college grads and early-in-career talent into long-term high performers is a constant struggle for employers. It may take developing an internship or mentorship program or investing in a financial wellness program. For insights on attracting and developing these high-potential workers, we've called in Paloma Thombley, VP of People at Handshake.

Highlights

[2:43] Handshake’s secret to better-than-average tech company retention [5:41] What Gen Z and Boomers have in common

[7:13] Key benefits for attracting young talent

[8:58] Student loan repayment assistance

[12:19] How Gen Z views financial health

[14:46] Financial literacy as part of your benefits portfolio

[20:24] The value of internships now

[24:16] Tips for onboarding recent college grads

[27:52] Being mindful that culture and values matter to Gen Z

[30:20] Aligning HR and marketing

Guest Bio

Paloma Thombley, VP of People, Handshake

Paloma Thombley oversees the HR function and talent acquisition team at Handshake, an online resource for preparing and connecting students and employers.  In the four years since she joined Handshake, the company has tripled the size of its workforce and expanded globally. Paloma has a background in rapidly growing startups, established tech and public sector employment. She is passionate about developing teams and managers, improving the employee experience, and building the right processes and structures for scale - to get ahead of the things that may break before they happen.

Links

https://www.linkedin.com/in/palomathombley/

https://www.hrmorning.com/lp/white-papers/meeting-team-needs/

https://www.hrmorning.com/lp/white-papers/employer-checklist/

https://www.hrmorning.com/articles/student-loan-repayments-resume/

Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

HR pros in the manufacturing industry can attract and retain talent by measuring and delivering data that backs up HR’s effectiveness. Joanne Taylor, Vice President of Operations for Clear Employer Services, tells us that we need to hire not just for what we need today but for where we need to be in five or ten years. “Look at the data and the projections from a sales and marketing and business strategy and how does that shape the future of the skills that we're going to need in five years? That's where HR becomes the strategic partner that we really truly should be in an organization.”

[2:09] The aging of the manufacturing workforce

[4:41] Attracting and retaining Gen Z talent

[8:39] What makes Gen Z (and younger) talent different

[17:33] HR data and strategy

[21:50] Appealing to Gen Z’s strong social presence

[24:00] Talent development

[25:52] Leveraging data for where you need to be

[28:42] People who can upskill in areas other than leadership

[30:23] Thinking beyond the job boards

[32:44] Data, strategy, and preparing for the future

Guest Bio

Joanne Taylor, Vice President of Operations, Clear Employer Services

Joanne Taylor is a senior HR leader who drives value to businesses with her expertise in human capital management, project management, consulting and employee engagement. As Vice President of Operations for Clear Employer Services, she collaborates with her clients’ leadership teams to assess organizational readiness, influences and supports business development, and advises them on change management strategies for technology deployment and adoption.

Links

https://www.linkedin.com/in/joanne-taylor-mba-sphr-shrm-scp-74186b6/

https://www.clearemployerservices.com/

https://www.hrmorning.com/lp/webinars/key-data-for-hiring/

https://www.hrmorning.com/articles/talent-pipeline-benefits/

https://www.hrmorning.com/articles/talent-management-strategies/

Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

HR consultants and leadership coaches are resources that should be leveraged to help your team, reduce your workload and help you succeed. As Hema Crockett, the co-founder of Gig Talent, tells us, these skilled experts aren’t interested in taking your job and want you to tap into their knowledge.

Highlights

[3:42] What HR often needs help with

[5:44] Sourcing HR consultants and leadership coaches

[8:59] Fear of an HR consultant showing up the in-house HR talent

[11:40] How an outside expert can help companies with HR matters

[14:28] Does HR need outside help to persuade their executive teams?

[17:04] Breaking hire/layoff cycles of talent

[18:20] Checking consultant/organization compatibility

[25:36] When compensation equalization help is needed

[32:55] When an HR pro becomes a consultant

[35:24] HR needs for 2024

Guest Bio

Hema Crockett, Co-founder, Gig Talent

Hema Crockett is an entrepreneur and author who believes life is too short to not do what you love. After spending nearly 20 years as an HR executive working in both the public and private sectors, she launched Gig Talent, a modern talent collective helping organizations level up their culture, their leadership and their talent by connecting vetted high-caliber HR consultants and leadership coaches with forward-thinking organizations seeking a competitive advantage.

Hema has been published in numerous print and online publications, including Forbes and Thrive Global, and has co-authored two books, “Designing Exceptional Organizational Cultures” and “The Everyday Leader.”

Links

https://www.linkedin.com/in/hemacrockett/

https://gogigtalent.com/

https://www.hrmorning.com/news/hr-department-of-one/

https://www.hrmorning.com/articles/the-state-of-pay-equity-in-2023/

https://www.hrmorning.com/articles/seat-at-the-table/

Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

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Federal laws are on the books that require physical safety and prohibit harassment and discrimination on the job. However, handling complaints that accuse managers, or even executives, of being disrespectful or abusive can be legal gray areas that leave HR caught in the middle. Dr. Gary Namie, Director of the Workplace Bullying Institute, and Suffolk University Law Professor, David Yamada, share practical ways to address these delicate situations.

According to Dr. Namie: “Bullying is all about a narcissistic individual of any rank fouling up the work process and productivity and team dynamics. So bullying actually prevents work from getting done. That's the hook that HR can use because if they can show the documentable harm on productivity, then the C-suite has to care … because bullies are very expensive to keep.”

Highlights

[2:32] The Healthy Workplace Bill

[7:23] What qualifies as bullying or abuse

[10:52] HR’s toxin handler role

[14:36] The business case for doing something about bullying

[26:57] Types of bullies and bullying traits

[32:57] When bullying is written off as personality conflict

[33:58] Alternative remedies to a zero-tolerance policy

[41:02] High-performing bullies

[45:48] Gen Z’s influence

[46:30] Helpful actions HR can take

Guest Bios

Gary Namie, Director, Workplace Bullying Institute

Gary Namie is a social psychologist who began consulting for organizations as “The Work Doctor” in 1985. He also taught graduate and undergraduate courses in management and psychology and co-founded the Workplace Bullying Institute with his wife, Ruth, to prevent and correct abusive conduct at work through education and training. The couple has also written the books “Bully-Proof Yourself at Work,” “The Bully at Work” and “The Bully-Free Workplace.”

David Yamada, Director, The New Workplace Institute at Suffolk University Law School

David Yamada is a globally recognized authority on workplace bullying and psychological abuse. He authored the Healthy Workplace Bill, which has become the template for enacted and proposed workplace anti-bullying state laws throughout the U.S. His blog, Minding the Workplace, has attracted more than 1 million page views since launching in 2008. 

Links

www.WorkplaceBullying.org

https://newworkplace.wordpress.com/

https://www.hrmorning.com/articles/bad-behaviors/

https://www.hrmorning.com/articles/recognize-and-help-employees/

Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

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Consciously building a culture of kindness and empathy may be the key to attracting and retaining high-performing talent for the long haul.

Berta Aldrich: “So tell us about what these culture champions look like and who are they and what is their charge in your organization.”

Claude Silver: “I will say they are global. They are in all of our offices. They have their own jobs. They have day jobs. They have been, you know, anointed is not the right word, but they are culture champions. They call them that, meaning someone's having a bad day, someone needs to go for a walk … Want to have a coffee? How are you doing? Reaching out, making sure people have friends at the workplace, making sure that they're not the ones sitting alone at lunch, that type of thing. And so the way I found them was they were people just like me, that were doing this already, but having a day job. … we build the connective tissue because that's our strength. So there are people I can rely on in my heart of hearts who have great intuition and want this to be the greatest career choice that anyone makes.”

Highlights

[2:43] What’s a Chief Heart Officer?

[8:19] Transitioning from “getting by” to a culture of empathy and kindness

[10:58] Identifying the culture champions

[13:34] Building a hiring approach

[16:27] Skill set fit

[20:15] Quarterly growth plans and stay interviews

[23:00] “Kind candor”

[24:43] Company alumni program

[25:50] HR finding the fear or the cancer

[35:57] Skills for future great leaders and high performers

Guest Bio

Claude Silver, Chief Heart Officer, VaynerMedia

Claude Silver is VaynerMedia’s (and the world's) first-ever Global Chief Heart Officer, tasked with fusing empathy with agency to unlock employee potential and foster a culture of belonging across the 2000+ person organization. Between her deep education in psychology and spirituality and the two decades she has spent as an advertising strategist, Claude has been studying and influencing human behavior for over three decades.

Outside of her role at VaynerMedia, Claude speaks globally about the need for heart-led leadership in today’s workplace and the importance of treating “employees” like people, not numbers. Her success in guiding client relationships, global brand strategies, operations, management and culture is driven by her abiding passion for creating spaces in which people can show up as their true selves and thrive as a result.

Links

https://www.linkedin.com/in/casilver/

https://www.claudesilver.com/

https://vaynermedia.com/

https://podcasts.apple.com/us/podcast/emotional-optimism-living-in-the-silver-lining-podcast/id1441782924

https://open.spotify.com/show/3fAXOkGMiGKuYmsrJfrX5m

https://www.hrmorning.com/articles/10-retention-strategies-every-company-needs/

https://www.hrmorning.com/articles/4-workplace-tiktok-trends/

Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.