This episode is sponsored by Points, a Plusgrade company.

Read more about their Exchange solution as a growth channel for loyalty programs here.

This episode is also available in video format on www.Loyalty.TV and on our Youtube channel.

In today's episode Mariana Fonseca Medina shares how Walmart Mexico & Central America builds customer loyalty through everyday low prices, the right assortment, convenience, and deep customer insights—without traditional points programs. Learn how omnichannel shopping, financial services, telco solutions, health offerings, and AI-driven CRM create trust, relevance, and habitual engagement with customers.

Hosted by Bridget Blaise-Shamai

Show Notes:

1) Mariana Fonseca Medina

2) Walmart Mexico

3) Walmart Pass

4) Think Again

5) Mindset