In this episode Sandy Pardue gives us her "3 Day Report" that will increase collections and decrease broken appointments.

This will also answer the main question "should we schedule the patient first and then collect payment OR collect payment and then schedule the patient"? Sandy teaches us step by step how to do this.

We also discuss scripts on what to say to patients who are past due on their payments, how to do health credit ratings on patients, and how to create a "scheduler" in your practice who is responsible for the WHOLE schedule.