What is Wrong with UX

In this episode, Kate and Laura discuss the one weird trick to doing better customer interviews. Ok, it's not really a trick, but it is weird. When conducting research, interviewers often behave very differently than they would normally, creating a sort of Research Persona or Character that helps them build rapport quickly and get participants to open up and share.

Drink Pairing: Wassail (that's a thing, right?)

Music: The Future Soon by Jonathan Coulton

Users who care deeply about your product can get very angry when you make changes. Sometimes it's change aversion, and sometimes you seriously screwed something up. In this episode, Kate and Laura talk about how to tell when it's your fault that your users hate you.

Music: The Future Soon by Jonathan Coulton

Drink Pairing: Eggnog

Just in time for Thanksgiving, a plea to consider the assholes in your life and workplace. Sometimes people who are hard to work with can be incredibly productive, useful members of teams. You can make great products with people you wouldn't necessarily invite over for a drink. In this episode, Kate and Laura talk about what really makes a coworker an asshole and how to deal with difficult people.

I shouldn't have to say this, but the language on this one is probably not safe work unless you work with a bunch of assholes.

Music: The Future Soon by Jonathan Coulton

Drink Pairing: Wild Turkey or anything with Pumpkin Spice

In this episode, Kate and Laura discuss four things that will make you a better UX Designer. Learn why getting better at taking feedback and understanding business can help improve your career. Also, Laura gets shouty. Again.

Music: The Future Soon by Jonathan Coulton

Drink Pairing: Single Malt Scotch

Kate and Laura talk about the things we wish we'd learned earlier in our careers as UX Designers.

Music: The Future Soon by Jonathan Coulton

Drink Pairing: Brandy Alexanders

In this episode, Kate and Laura talk about terrible clients (no, not by name. we're not committing career suicide just yet.) and how we can deal with them better as UX Designers. If you work with other people as a UX Designer, this one might be helpful. If you have worked directly with clients, consider this a possible trigger warning.

Music: The Future Soon by Jonathan Coulton

Drink Pairing: The strongest thing you have in the house

In this episode, Kate and Laura bitch about some of the most annoying things about being a UX Designer and do everything in our power to keep you from becoming one. You'll thank us later.

Music: The Future Soon by Jonathan Coulton

Drink Pairing: anything with bitters

In this very special hour long episode, Kate and Laura argue about how entrepreneurs and founders can tell their stories better by applying some very basic UX design techniques (like thinking about humans and whatnot). This episode was filmed in front of a live studio audience, and we take questions for the second half of it. Yes, there is video of us drinking while filming this Podclash. No, you may not see it.

Intro Music: The Future Soon by Jonathan Coulton

Drink Pairing: Prosecco

UX Designers can talk a great game when it comes to empathy and being Human Centered, but how well do you walk the walk? In this podcast, Laura and Kate discuss how you can use some of those Human Centered design techniques to make yourself a better co-worker and human being. If that's what you're into. Also, Kate bitches about things that she finds annoying, to the surprise of absolutely nobody.

Intro Music: The Future Soon by Jonathan Coulton

Drink Pairing: Fireball Whiskey

Laura and Kate discuss the reasons that most UX personas are useless and how to fix them to make them actually worth doing.

Intro Music: The Future Soon by Jonathan Coulton

Drink Pairing: Late Harvest Zinfandel