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http://leanblog.org/audio303
This is from the 3rd edition of my book Lean Hospitals. I've copied and pasted from the book with no additional edits, although I'll bold italic some parts for emphasis. I'll some closing thoughts at the end.
For a more complete PDF excerpt, click here (requires Dropbox access).
By Mark Graban4.1
1515 ratings
http://leanblog.org/audio303
This is from the 3rd edition of my book Lean Hospitals. I've copied and pasted from the book with no additional edits, although I'll bold italic some parts for emphasis. I'll some closing thoughts at the end.
For a more complete PDF excerpt, click here (requires Dropbox access).

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