Debate continues in the industry about what observability is, and more specifically, what it should offer DevOps, especially those working in operations who are often responsible for detecting those “unknown unknowns.” In this The New Stack Makers podcast hosted by Alex Williams, founder and publisher of The New Stack, Bartek Plotka, a principal engineer at Red Hat, a SIG observability tech Lead for Thanos and a Prometheus maintainer; and Richard Hartmann, community director at Grafana, a Prometheus maintainer, OpenMetrics founder and a CNCF SIG observability chair member, discuss how observability should be easier to use and how it can be cost effective.