When it comes to bereavement, how well equipped are we personally to manage our own grief, let alone truly comfort those who are bereaved? And what happens to companies when they fail to deliver the right support and show empathy to clients who call up at their darkest hour?

On this episode of the Margin Notes podcast, which qualifies for CPD, Simoney Kyriakou editor of FT Adviser, speaks with Clare Dodd, UK general manager for Empathy, a company which launched in the UK last year to help support companies and clients when it comes to bereavement.

The FTAdviser Podcast is designed to inform regulated UK advisers on a range of topics, covering investments, pensions, regulation and other key issues.

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