‘The qualities that matter most are not technical skills, but inner resources’ is the central thesis of comms coach David Norris’ work. Good news if you don’t want to read the IC tech manual. But then again… how do you raise that inner game?

You can start by listening to this revealing and captivating conversation between David and Katie Macaulay, recorded for episode number 127 of the Internal Comms Podcast.

After more than two decades leading communication teams in the UK and across Asia, David is now an executive coach. Many of his clients are fellow communicators, which has given him a privileged peek into the challenges we face day to day.

In this episode Katie and long-time podcast fan David explore where confidence really comes from, taking a more experimental approach to work, ‘the dig’ and ‘the gift’, a 90-second technique to find inner calm, powerful advice for anyone who feels undervalued at work and why knowing authority figures can be wrong is crucial.

Listen in and start raising your inner game. Share your thoughts – use #TheICPodcast