What's Working in Ecommerce

What's Working in Ecommerce

By Eagan HeathBusinessMarketing
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What's Working in Ecommerce episodes

  • Harnessing Business Analytics for Ecommerce Excellence with Russ Hawkins

    In this episode of What's Working in Ecommerce, host Eagan Heath from Asymmetric Marketing talks with Russ Hawkins, CEO of Agilence Inc. 

     

    They delve into the crucial role of agile intelligence and business analytics in enhancing ecommerce operations. Russ shares insights on using data to combat fraud, optimize sales strategies, and protect brand assets. 

     

    He also discusses the value of integrating data from multiple sources to make informed, data-driven decisions. 

     

    For ecommerce store owners, retailers, and marketers, this discussion uncovers valuable strategies for maximizing efficiency and growth in an omnichannel environment.

     

    For help with paid social, paid search, or email automation, check out our agency here:

    https://asymmetric.pro/ 

     

    You can find Russ Hawkins from Agilence here: Website: www.agilenceinc.com 

    Facebook: /agilence 

    Twitter: /agilence 

    LinkedIn: /agilence-inc.

     

    Timestamps:

    00:00 Introduction and Host Welcome

    00:36 Guest Introduction: Russ Hawkins

    00:50 Understanding Agile Intelligence

    00:58 Data Analytics for Ecommerce

    02:33 Fraud Prevention Strategies

    05:11 Asset Protection for Ecommerce Brands

    07:36 Agile Intelligence in Action

    08:48 Omni-channel Retail Strategies

    12:03 General Business Advice from Russ Hawkins

    14:42 Customer Success Stories

    17:38 Conclusion and Contact Information

     

    19 min
  • Building a Brand That Buyers Want: Strategies for a Lucrative Exit with Jason Somerville

    In this episode of "What's Working in Ecommerce," host Eagan Heath and guest Jason Somerville from GW Partners and South Col discuss strategies for increasing ecommerce business value for potential acquisition. 

     

    They cover the importance of product differentiation, effective marketing, and the balance between quantitative and qualitative factors in brand value. 

     

    They also touch on the benefits of an omnichannel approach and the impact of the aggregator experience on the industry. 

     

    The conversation shifts to the competitive nature of ecommerce, the rising costs of customer acquisition, and the necessity for continuous innovation.

     

    For help with paid social, paid search, or email automation, check out our agency here:

    https://asymmetric.pro/ 

     

    You can find Jason Somerville from GW Partners and South Col here: Website: www.gw.partners/our-process

    LinkedIn: https://www.linkedin.com/in/jason-somerville-7273b71a/ 

    Timestamps:

    00:00 Ecommerce landscape from acquirer's view.

    01:37 Pandemic's impact and ecommerce fundamentals shift.

    03:57 GW Partners, South Col's ecommerce growth services.

    06:37 Enhancing value through product development and branding.

    09:59 Customer loyalty, repeat rate indicate brand value.

    13:16 Quantitative data, qualitative factors determine business value.

    18:34 Omnichannel diversification key to ecommerce value.

    21:35 Ecommerce mean reversion, Thracian's bankruptcy.

    22:43 Increasing ecommerce competition and brand challenges.

    23:32 Rising customer acquisition costs on digital ads.

    24:41 Market forces drive business innovation for success.

    24:48 Market dynamics require constant evolution, improvement.

    25:14 Contact GW Partners, South Col for ecommerce help.

     

    27 min
  • Unpacking the Secrets of SMART Ecommerce Fulfillment with Paul Jarrett

    In this podcast episode, Paul Jarrett from Bulu Group and host Eagan Heath delve into the intricacies of ecommerce fulfillment. 

     

    Paul shares his expertise on the subject, discussing the challenges consumer packaged goods companies face and how leveraging technology and innovative strategies can help overcome these obstacles. 

     

    The conversation covers the evolution of fulfillment models, the importance of logistics, and the role of technology in streamlining processes and enabling growth for businesses. 

     

    Paul's entrepreneurial background and experience in building a subscription box business provide practical insights into the dynamic world of ecommerce fulfillment.

     

    For help with paid social, paid search, or email automation, check out our agency here:

    https://asymmetric.pro/ 

     

    You can find Paul Jarette from Bulu Group here: Company Website: https://www.bulugroup.com/ 

    Personal Website: https://www.pauljarrett.com/ 

    The Fulfillment Calculator: https://www.bulugroup.com/calculator

    Timestamps:

    00:00 Introduction to podcast, hosts, and topics overview.

    01:32 Challenges in ecommerce fulfillment and technology.

    02:07 Explaining 3PL vs. 5PL and distribution methods.

    05:06 Business evolution from software to brand growth.

    08:34 Logistics issues for goods companies and solutions.

    13:50 Importance of linking digital and physical product info.

    15:08 API use and dashboard for real-time fulfillment insights.

    16:33 Technology's role in the fulfillment process.

    18:42 Case study on a gummy mix product's success.

    20:11 Strategies for small retailers and point-of-sale systems.

    23:46 Impact of policy changes on business strategies.

    25:37 Addressing fulfillment industry challenges and need for change.

    26:36 Offering expertise to businesses in food and supplements.

    27:57 Significance of correct shipping and storage practices.

    28:42 Paul Jarrett's contact info and invitation to connect.

     

    30 min
  • Trendspotting on Amazon: How to Outsmart Your Competition with Mark Hope

    In this episode of "What's Working in Ecommerce," host Eagan Heath and his business partner Mark delve into the intricacies of Amazon product research. 

     

    Mark imparts his knowledge on spotting trends, utilizing tools like "Exploding Topics" and Helium 10, and the importance of differentiating products in a competitive market. 

     

    They discuss sourcing, manufacturing costs, and logistics, emphasizing the need to address customer preferences and stand out. 

     

    For help with paid social, paid search, or email automation, check out our agency here:

    https://asymmetric.pro/ 

     

    You can find Mark Hope from Asymmetric Marketing here: Website: https://asymmetric.pro/ 

    LinkedIn: https://www.linkedin.com/in/mark-a-hope/ 

     

    Timestamps:

    00:00 - Introduction

    01:27 - Mark talks market trends for product ideas.

    03:21 - Researching Amazon product opportunities, like tofu litter.

    05:10 - Using Helium 10 for Amazon competitor analysis.

    09:32 - Data Dive analysis, sourcing from Alibaba.

    13:42 - Logistics, warehouses, and Amazon fulfillment services.

    17:22 - Importance of differentiation and strategy on Amazon.

    17:58 - Evaluating product opportunity against market and competition.

     

    21 min
  • Navigating the Complex Ecommerce Terrain of Mexico with Ramiro Velasco

    In this episode of "What's Working in Ecommerce," host Eagan Heath talks with Ramiro Velasco about the intricacies of the ecommerce market in Mexico. 

     

    Velasco, with a background in mechanical engineering, shares his transition to ecommerce, driven by a passion to enhance economic opportunities in Mexico. 

     

    He highlights the challenges of bureaucratic barriers and the importance of local legal representation. The discussion also covers the evolving Mexican consumer behaviors, digital payment solutions, and the potential for ecommerce growth. 

     

    Insights into the unique aspects of pricing and market expansion strategies are also explored, offering a deep dive into the burgeoning Latin American ecommerce landscape.

     

    For help with paid social, paid search, or email automation, check out our agency here:

    https://asymmetric.pro/ 

     

    You can find Ramiro Velasco from GoAvance here: Website: goavance.com   

    Instagram:@go.avance

    Linkedin: goavance

    Instagram: alevel92

    Linkedin: ramiro-velasco-mesina-a96bb8143

    Timestamps:

    00:00 Mexico's ecommerce, shopping behavior, influencers, consumer habits.

    00:15 Eagan Heath's "What's Working in Ecommerce," business, marketing expertise.

    01:29 Romero Velasco: mechanical engineer to ecommerce, marketing, Amazon.

    03:44 Velasco on ecommerce strengths, product communication, search results.

    05:56 Bureaucratic challenges, tax ID, business setup in Mexico.

    10:36 Mexico's ecommerce potential, digitization, online consumer growth.

    15:05 Pricing strategies, demand elasticity, adapting to Mexico's market.

    16:49 Ecommerce growth, non-cash payments, online transaction ease.

    18:03 Amazon Prime's subscription cost, efficiency in Mexico.

    18:34 Mexico vs. US shipping, delivery, warehouse proximity.

    19:43 Foreign sellers' challenges in Mexico: language, culture, tools.

    21:26 Social media, influencers' impact, marketing in Mexico.

    22:45 Seize Mexico's ecommerce opportunity, importance of timely action.

    24:15 "Avance" company background, Spanish meaning, working fun.

    24:55 Speaker contact info, LinkedIn preferred.

    25:21 Closing thanks, sharing ecommerce insights in Mexico.

     

    26 min
  • The Most Effective Email and SMS Marketing Strategies for Ecommerce with Ben Billups

    In this podcast episode, Eagan Heath interviews Ben Billups, who shares his expertise in email and SMS marketing for ecommerce. 

     

    Ben discusses the importance of list growth, optimization, and compliance, and introduces the "infinity messaging model" for promotions. 

     

    He details the impact of spam complaints on sender reputation and the use of identity resolution tools for non-opt-in email lists. 

     

    Ben highlights the need for compliance with regulations like CCPA and CAN-SPAM. 

     

    For help with paid social, paid search, or email automation, check out our agency here:

    https://asymmetric.pro/ 

     

    You can find Ben Billups from Noble here:

    https://empathyfirm.com/ben-billups/

    https://www.linkedin.com/in/ben-billups/ 

    https://twitter.com/BenBillups   

     

    Timestamps:

    00:00 List growth key for email, SMS marketing revenue.

    01:37 Ben's shift from startups to ecommerce email revenue.

    02:58 Optimize opt-ins, automations for email, SMS revenue.

    08:26 Tools like Klaviyo, Attentive boost growth, deliverability.

    12:13 SMS marketing compliance: double opt-in, consent records.

    16:02 Email authentication: DKIM, SPF, DMARC for deliverability.

    18:54 Email records, DMARC, spam rate affect reputation.

    22:25 Monitor spam, deliverability, KPIs; engagement affects reputation.

    25:17 Non-opt in email strategies for traffic, ROI.

    33:37 "Infinity messaging model" targets engagement, expands segments.

    37:59 Infinity model boosts promotion revenue potential.

    38:39 Ben invites connections on email, SMS marketing.

    39:13 Eagan thanks Ben, prompts to subscribe, share.

     

    40 min
  • Blueprint to $40M: A Tactical Playbook for DTC Brands with Alex Back

    In this episode of "What's Working in Ecommerce," host Eagan Heath interviews Alex, a successful direct-to-consumer (DTC) entrepreneur who sold his previous business, Apt2B, and is now working on Couch.com. 

     

    They discuss the challenges of growing a DTC business, focusing on marketing strategies such as affiliate marketing, which Alex believes is underutilized by ecommerce brands. 

     

    They also touch on the logistics of shipping large items like furniture and the importance of being nimble and adaptable in business. 

     

    Alex shares insights from his experience growing Apt2B to $40 million in annual revenue, emphasizing the importance of a solid foundation in digital marketing and the benefits of working with agencies to stay on top of marketing trends.

     

    For help with paid social, paid search, or email automation, check out our agency here:

    https://asymmetric.pro/ 

     

    You can find Alex Back from Couch.com here: https://couch.com

    https://couch.com/about-us  

    https://www.linkedin.com/in/alex-back-49784435/ 

     

    Timestamps:

    00:00 Affiliate Marketing Renaissance in Ecommerce

    00:16 Alex, Successful DTC Founder's Background

    03:11 Selling Large Furniture: Challenges, Logistics

    04:44 Apt2B's Growth to $40M Revenue

    05:56 Apt2B's Marketing: Digital, Google Ads

    08:42 Social Influencers, Affiliates Promote Furniture

    11:16 Agencies' Expertise in Digital Marketing

    13:40 Couch.com: Addressing Furniture Industry Challenges

    16:21 Couch.com's Connector Business Model

    17:16 Visit Couch.com for Content, Giveaways

     

    19 min
  • Mastering Dropshipping in 2024: How to Pick WINNING Products with Lior Pozin

    In this episode of "What's Working in Ecommerce," host Eagan Heath talks with Lior Pozin, CEO and co-founder of AutoDS, about the evolving world of ecommerce and dropshipping. 

     

    Lior shares the story of AutoDS's growth, emphasizing the importance of product research and adaptation to market changes. 

     

    They discuss the relevance of dropshipping in 2024, highlighting the use of social platforms like TikTok for product trend analysis. 

     

    Lior also provides insights into the process of finding profitable products, selecting suppliers, and the significance of staying current with ecommerce trends.

     

    For help with paid social, paid search, or email automation, check out our agency here:

    https://asymmetric.pro/ 

     

    You can find Lior Pozin from AutoDS here:

    LinkedIn: https://www.linkedin.com/in/liorpozin/

    Website: http://autods.com/ 

     

    Timestamps:

    00:00 - Introduction

    01:25 - Lior Pozin on AutoDS's rapid all-in-one platform growth.

    02:31 - Pozin highlights dropshipping's potential and product selection.

    03:36 - Pozin on researching dropshipping products via social trends.

    06:47 - AutoDS's origin from personal dropshipping automation needs.

    12:13 - Importance of data tools like AutoDS for product identification.

    18:04 - Pozin credits consistency, feedback, holistic approach for success.

     

    21 min
  • Unleashing TikTok for Ecommerce Success with Natalie Hughes

    In this episode of "What's Working in Ecommerce," host Eagan Heath chats with Natalie Hughes from Asymmetric Marketing about the multifaceted role of TikTok in ecommerce. 

     

    They delve into TikTok's dual function as a marketing and sales platform, the process of setting up a TikTok shop, and the advantages of an organic TikTok presence. 

     

    Natalie discusses product suitability on TikTok, the use of the creator marketplace for content, and the importance of analytics and metrics like CPMs and ROAS. 

     

    She also offers tips for newcomers to TikTok advertising, emphasizing authenticity and the willingness to experiment. 

     

    The episode concludes with Natalie inviting listeners to connect for further discussion.

     

    For help with paid social, paid search, or email automation, check out our agency here:

    https://asymmetric.pro/ 

     

    You can find Natalie Hughes from Pennock here: Website: pennock.co 

    Email: [email protected] 

     

    Timestamps:

     

    00:00 TikTok's authenticity, sales impact, organic presence importance.

     

    01:06 TikTok vs. other platforms, marketing tool evolution.

     

    02:41 TikTok Shop setup, ecommerce integration explained.

     

    09:40 Using TikTok's creator marketplace for authentic content.

     

    12:33 TikTok's pixel setup, tracking, analytics compared.

     

    14:25 Key metrics overview: CPM, engagement, ROAS.

     

    17:08 Audience targeting on TikTok, hashtag use, demographics.

     

    18:20 Natalie's tips: transitioning to TikTok ads, patience.

     

    19:13 Speaker 2 suggests Natalie for future creative showcase.

     

    19:29 Natalie offers contact info, invites personal communication.

    22 min
  • Transforming Traffic with Top-Notch Copy with Emma Schermer Tamir

    In this episode of "What's Working in Ecommerce," host Eagan Heath, now partner at Asymmetric Marketing, discusses with Emma Schermer Tamir, a copywriting expert from Marketing by Emma, the intricacies of crafting effective Amazon listings and ecommerce copy. 

     

    They explore the importance of deeply understanding one's target audience, the competitive environment on Amazon, and the necessity of preparation before writing product descriptions. 

     

    The conversation highlights the value of creating customer avatars, analyzing competitor reviews, and using language that resonates with the audience. 

     

    They emphasize the power of bold branding and authentic marketing in connecting with the right customers and standing out in a crowded marketplace.

     

    For help with paid social, paid search, or email automation, check out our agency here:

    https://asymmetric.pro/ 

     

    You can find Emma Schermer Tamir from Marketing by Emma here: YouTube: www.youtube.com/marketingbyemma

    LinkedIn (personal): https://www.linkedin.com/in/emma-schermer-tamir/

    LinkedIn (business): https://www.linkedin.com/company/marketing-by-emma/

    Instagram: @eschermer

    Facebook (personal): https://www.facebook.com/ejschermer/

    Facebook (business): https://www.facebook.com/marketingbyemma/

    Free Amazon listing or product page analysis: www.marketingbyemma.com/freeanalysis

    Website: www.marketingbyemma.com

    Timestamps:

    00:00 Specific target customer demographics key for marketing.

    00:16 Egan Heath introduces "What's Working in Ecommerce" podcast.

    01:28 Importance of evolving brand for business impact.

    04:02 Understand competitors, avoid price wars on Amazon.

    07:39 Bold branding, humor, honesty connect with audience.

    14:21 Create customer avatars, review competitor insights.

    18:19 Emotional motivations drive customer purchases.

    23:00 Honest marketing, clear communication, set expectations.

    26:33 Balance keywords with effective copywriting.

    27:37 Use specific, intent-driven keywords on Amazon.

    31:26 Improve conversion with concise language and visuals.

    33:16 Innovate on Amazon using social media strategies.

    34:34 Access more content, get free product analysis.

     

    36 min

About What's Working in Ecommerce

From the publisher's feed

What's Working in Ecommerce is your insider’s guide to driving growth in online retail. Hosted by Eagan Heath, partner at Asymmetric Marketing, this podcast brings you actionable strategies and insights from the top minds in ecommerce.