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When Dealing with Grief, the Last Thing We Need is a Chatbot
When you experience life's toughest moments, should a chatbot be the one to comfort you?
Sophie Ruddock, COO of Empathy, doesn't think so.
In this episode, we explore the tension between scaling a tech-for-good platform and maintaining human compassion. Sophie reveals why they refuse to fully automate grief, the limits of AI in emotional support, and how solving the logistical burden of death delivers both vital social care and real business impact.
WhatsApp us your comments and questions on +447392087344
Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click here to learn more about our services.
The music on Tech Talks is created by London artist Lemzi.
View all episodes
By Harvey Nash
5
88 ratings
When you experience life's toughest moments, should a chatbot be the one to comfort you?
Sophie Ruddock, COO of Empathy, doesn't think so.
In this episode, we explore the tension between scaling a tech-for-good platform and maintaining human compassion. Sophie reveals why they refuse to fully automate grief, the limits of AI in emotional support, and how solving the logistical burden of death delivers both vital social care and real business impact.
WhatsApp us your comments and questions on +447392087344
Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click here to learn more about our services.
The music on Tech Talks is created by London artist Lemzi.
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