In this week's episode of The Venue Rx Podcast, Jonathan Aymin dives into the importance of accountability in business operations, especially within wedding venues. He offers practical advice on improving accountability in sales and operations teams, drawing inspiration from Domino's delivery tracking system. By implementing daily check-ins and leveraging technology for performance tracking, venues can significantly boost performance and customer satisfaction. Additionally, he highlights the necessity of understanding customer experiences and gathering post-wedding feedback, which are crucial for enhancing sales and reviews.