http://leanblog.org/audio19
This article caught my attention the other day: "Philly VA employees ask for golf shirts in suggestion box for improving veteran care." I hesitate to throw stones, but there are some very predictable dynamics involved here... and I will provide some ideas about a better approach and not just criticize.

http://leanblog.org/audio19 This article caught my attention the other day: "Philly VA employees ask for golf shirts in suggestion box for improving veteran care." I hesitate to throw stones, but there are some very predictable dynamics involved here... and I will provide some ideas about a better approach and not just criticize.

When Will The Federal Government&VA Learn?

Lean Blog Audio is a short-form podcast featuring audio versions of articles from LeanBlog.org, written, read, and expanded by Mark Graban.

Each episode explores practical Lean thinking, psychological safety, continuous improvement, and leadership—through real-world examples from healthcare, manufacturing, startups, and other complex work environments.

Topics include learning from mistakes, reducing fear and blame, improving systems, and using data thoughtfully through tools like Process Behavior Charts. Episodes often go beyond the original blog post, adding fresh context and reflections fo

Business

Lean Blog Audio is a short-form podcast featuring audio versions of articles from LeanBlog.org, written, read, and expanded by Mark Graban. Each episode explores practical Lean thinking, psychological safety, continuous improvement, and leadership—through real-world examples from healthcare, manufacturing, startups, and other complex work environments. Topics include learning from mistakes, reducing fear and blame, improving systems, and using data thoughtfully through tools like Process Behavior Charts. Episodes often go beyond the original blog post, adding fresh context and reflections fo

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When Will The Federal Government&VA Learn?

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