Marissa Carmichael, a 25-year-old mother of five went missing on January 14, 2024, after a night out. She was last seen at an Exxon gas station on East Market Street where she made a 911 call. When police arrived, she was already gone. She remains missing as of January 22, 2025. Her mother, Sara Carmichael, believes Marissa may be a victim of human trafficking. But what clues from the 911 call can support or debunk this theory? The police took 39 minutes to arrive after her call-- what took so long?

The Comm Center offers expert insights into true crime and emergency response from seasoned professionals. Drew, a retired law enforcement officer with 29 years of experience as a detective, police supervisor, and 911 center administrator, joins Jon, an active 911 dispatcher with over 10 years in dispatch, plus experience as a corrections supervisor and retail theft prevention officer. Together, they provide trusted analysis and a rare look into real-life law enforcement and dispatch work. Subscribe for in-depth, reliable perspectives from those who know the job firsthand.