Joining me on the podcast today is Kelcee Sparks with Elite Ops. She has been with us on previous podcasts where we are answering the questions that you all have sent in and today, we're focusing on processes. We are going to answer questions on how to get started, how to organize and structure your process, where to put your processes, who will help write the processes, and even discuss the importance and the mindset behind a process. Today's podcast has lots of good information and we thank you for joining.

Topics Mentioned:

• Process Creation

• Mindset

• KPIs

Key Thoughts:

• One of the things that I love is to have whoever is already in a job, let them document what they do, or their part of the process and then somebody else read it and see if they can do it. Michele 8:10

• That's why creating those standard processes is so important because when there is an error, you can go back through your process and understand it and fix it for next time. Kelcee 13:54

• The other thing that I would say is to find the processes that matter the most to the success of your company because those are the ones that we really want to try to document as quickly as possible. Michele 24:32

• One of the things that I brought into my business from my industrial engineering background was a continuous process improvement mentality. Kelcee 31:16

• Until we realize that processes are important to the success of our business, we will not give them time. Michele 36:14

Contact Michele:

• Email: [email protected]

• Facebook: Scarlet Thread Consulting

• Instagram: @ScarletThreadATL

• Website: ScarletThreadConsulting.com

• LinkedIn: Michele Williams

Contact Kelcee:

• Facebook: Elite Ops Support

• Instagram: @EliteOpsSupport

References and Resources:

• Work with Me

• E-Myth Revisited

• The Miracle Morning