In the last year, we've encountered more BHPH dealerships or subprime auto finance operations failing or on the brink of possible failure than is typical. In this White Hat Wednesday conversation, we'll dig more into the human coping aspect than we will the market conditions. We'll examine how business owners respond to adversity and how quickly (or slowly) some adapt to the change as they pivot to a new situation.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.