Sarah Dey Burton is the co-founder of Bain's Innovation and Design (I&D) Practice and credits much of her success to the importance of listening to the people we serve. In this special edition episode, discover how Sarah and her co-founders transformed I&D from a startup into an integral part of our client offerings at Bain. Gain insights into the dynamic world of I&D's interdisciplinary teams, and learn how a multiplicity of perspectives can create truly disruptive client results.