While AI can be useful in many ways, is there anything worse than having a goods or services issue, and being faced with the dreaded virtual customer service bot supposedly designed to help you with your problem?Chairman of The Communications Clinic, Terry Prone joins Seán to share her customer service nightmare.

While AI can be useful in many ways, is there anything worse than having a goods or services issue, and being faced with the dreaded virtual customer service bot supposedly designed to help you with your problem? Chairman of The Communications Clinic, Terry Prone joins Seán to share her customer service nightmare.

Why AI customer service can be a nightmare

The daily dose of madness and intrigue from Sean Moncrieff and his rebel radio crew.CONVERSATION THAT COUNTS | Ireland’s national independent talk station for news, sport, analysis and entertainmentListen to Newstalk at&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="http://newstalk.com/listenlive">http://newstalk.com/listenlive</a>&nbsp;| Download the GoLoud app now, the new home for Newstalk

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The daily dose of madness and intrigue from Sean Moncrieff and his rebel radio crew. CONVERSATION THAT COUNTS | Ireland’s national independent talk station for news, sport, analysis and entertainment Listen to Newstalk at http://newstalk.com/listenlive | Download the GoLoud app now, the new home for Newstalk

The daily dose of madness and intrigue from Sean Moncrieff and his rebel radio crew.CONVERSATION THAT COUNTS | Ireland’s national independent talk station for news, sport, analysis and entertainmentListen to Newstalk at&nbsp;<a href="http://newstalk.com/listenlive" rel="noopener noreferrer">http://newstalk.com/listenlive</a>&nbsp;| Download the GoLoud app now, the new home for Newstalk

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Why AI customer service can be a nightmare

Why AI customer service can be a nightmare

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