Artificial Intelligence is quickly transforming how businesses handle customer service, making it more efficient and personalized. But, as AI improves, how are companies balancing it with human support?Joining Seán to discuss this is Newstalk’s Tech Correspondent, Jess Kelly.

Artificial Intelligence is quickly transforming how businesses handle customer service, making it more efficient and personalized. But, as AI improves, how are companies balancing it with human support? Joining Seán to discuss this is Newstalk’s Tech Correspondent, Jess Kelly.

Why companies are using AI for customer service

The daily dose of madness and intrigue from Sean Moncrieff and his rebel radio crew.CONVERSATION THAT COUNTS | Ireland’s national independent talk station for news, sport, analysis and entertainmentListen to Newstalk at&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="http://newstalk.com/listenlive">http://newstalk.com/listenlive</a>&nbsp;| Download the GoLoud app now, the new home for Newstalk

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The daily dose of madness and intrigue from Sean Moncrieff and his rebel radio crew. CONVERSATION THAT COUNTS | Ireland’s national independent talk station for news, sport, analysis and entertainment Listen to Newstalk at http://newstalk.com/listenlive | Download the GoLoud app now, the new home for Newstalk

The daily dose of madness and intrigue from Sean Moncrieff and his rebel radio crew.CONVERSATION THAT COUNTS | Ireland’s national independent talk station for news, sport, analysis and entertainmentListen to Newstalk at&nbsp;<a href="http://newstalk.com/listenlive" rel="noopener noreferrer">http://newstalk.com/listenlive</a>&nbsp;| Download the GoLoud app now, the new home for Newstalk

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Why companies are using AI for customer service

Why companies are using AI for customer service

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