Ignore all the blather about the 'Art of the Deal' - why is Donald Trump in real life actually such a terrible dealmaker? And if that's the case, how did he establish a reputation for being good in business, to the extent where in 2016 a majority of the American public believed it to be true? In this video we look at the key aspects that the professionals say makes for a good negotiator, and observe how Trump fails on all of them. Let's discuss.