Running a self-storage facility well is all about making customers happy, managing money smartly, and handling daily tasks efficiently. Start by creating a great customer experience with a user-friendly website and easy rental processes. Keep your facility clean and secure, and communicate promptly with customers. Manage your money by setting the right rental rates and staying on top of payments. Stay informed about industry trends, like mixed-use facilities, to stay competitive. By focusing on these areas, you can ensure your self-storage business is successful and grows over time.