The Heart of Healthcare | A Digital Health Podcast

Why Intractable Healthcare Problems Might Finally Be Solvable | Solv Co-founder & CEO Heather Fernandez


Listen Later

Three simple questions plague every American seeking healthcare: Where should I go? When can I be seen? And how much will it cost me? Despite seeming basic, these questions have remained largely unanswerable—until now.

In this episode, we explore how Heather Fernandez, co-founder and CEO of Solv, is building the infrastructure behind same-day care for 210 million Americans. We discuss how AI is finally cracking the code on price transparency and why workflow complexity can be a competitive moat in healthcare.

We cover: 

💰 Why price transparency has been so elusive and how AI tools are positioned to finally solve it 

🤖 How AI is eliminating "garbage work" and turning front desk staff into healthcare superheroes 

⚡ Why workflow expertise is a durable advantage for healthcare startups

🚀 How to build a culture of AI at your startup

💡 Why "intractable" problems may now be solvable

About our guest: 

Heather Fernandez is the CEO and co-founder of Solv Health, a leading platform redefining access to everyday healthcare. Solv connects consumers with a national network of providers, enabling same-day appointment availability and price transparency for patients across the country. For providers, the Solv platform acts as a growth copilot, leveraging AI to eliminate unnecessary administrative work, optimize existing capacity, and modernize the patient experience through our voice agent Maya and ClearPay price transparency. Solv integrates with EHR systems to streamline scheduling, intake, messaging, patient payments, and insights. To date, Solv has powered over 100 million visits nationwide with providers like Yale New Haven Health, GoHealth and ZoomCare.

Heather has built her career around intuitive, transparent consumer experiences, previously helping scale Trulia through its acquisition by Zillow. She serves on Atlassian’s Board of Directors and is a graduate of UC Berkeley and Stanford GSB.

🙏 If you're enjoying the show, we would so appreciate it if you left us a review!

📍 Connect with us:

Heart of Healthcare website

LinkedIn

Instagram

TikTok 

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

...more
View all episodesView all episodes
Download on the App Store

The Heart of Healthcare | A Digital Health PodcastBy Massively Better Healthcare

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

155 ratings


More shows like The Heart of Healthcare | A Digital Health Podcast

View all
a16z Podcast by Andreessen Horowitz

a16z Podcast

1,081 Listeners

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch by Harry Stebbings

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

525 Listeners

The Knowledge Project by Shane Parrish

The Knowledge Project

2,675 Listeners

Odd Lots by Bloomberg

Odd Lots

1,859 Listeners

Invest Like the Best with Patrick O'Shaughnessy by Colossus | Investing & Business Podcasts

Invest Like the Best with Patrick O'Shaughnessy

2,324 Listeners

Masters of Scale by WaitWhat

Masters of Scale

3,980 Listeners

KFF Health News' 'What the Health?' by KFF Health News

KFF Health News' 'What the Health?'

482 Listeners

The Readout Loud by STAT

The Readout Loud

323 Listeners

Tradeoffs by Tradeoffs

Tradeoffs

393 Listeners

Hard Fork by The New York Times

Hard Fork

5,505 Listeners

Raising Health by Andreessen Horowitz, a16z Bio + Health

Raising Health

144 Listeners

ACQ2 by Acquired by Ben Gilbert and David Rosenthal

ACQ2 by Acquired

266 Listeners

Sharp Tech with Ben Thompson by Andrew Sharp and Ben Thompson

Sharp Tech with Ben Thompson

95 Listeners

NEJM AI Grand Rounds by NEJM Group

NEJM AI Grand Rounds

54 Listeners

Ground Truths by Eric Topol

Ground Truths

51 Listeners