A lot of things aren’t working quite like they’re supposed to these days, and air travel is a prime example. Travelers are getting increasingly unreliable airline operations with more flights delayed and canceled, and a more chaotic experience at the airport even when flights go on time — at a moment when fares are very expensive and still rising. And as with so many problems like this, there are multiple reasons for why this is happening.

Brian Sumers, editor-at-large at the travel industry publication Skift, walks me through a lot of the “why”— listen to hear our analysis and Brian’s best advice for what you as a passenger can do to manage through it as best you can.

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