Today I want to talk about something I see constantly, which is small businesses putting AI chatbots on their websites and thinking they've solved a problem when they've actually created a new one. I'm going to walk through a better approach using three tools, Claude, Make, and Tally, and by the end you'll know how to replace your chatbot with a form that actually performs better, capture leads without annoying the people visiting your site, and respond to inquiries faster than the chatbot would have anyway.

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