The ATO has claimed a 12 per cent increase in tax returns lodged in the first two weeks of July compared with the same time last year, but practitioners aren't convinced they are seeing the same spike in their business this tax time. H&R Block director of tax communications Mark Chapman joins host Jotham Lian in this episode of Accountants Daily Insider to discuss the ATO's recent decision to stop breaking down the lodgement split between tax agents and myTax, and what he hopes for the future of myTax to provide a level playing field with agents.

Mark reflects on how tax time 2020 has been so far, the changes he's noticed in his clients' claims, and his words of advice to other practitioners dealing with tax time this year.