Could, or should, AI be used to take part in long conversations with clients? In this editor's podcast, Simoney Kyriakou talks to GENE, a very intelligent chatbot created by the Boston Consulting Group, and fellow guest Paul Michelman, editor-in-chief at the Boston Consulting Group. The guests discuss the usefulness of embedding AI in client conversations and the advice process, and how technology can be used and adapted to improve back-end administration and personalisation.<hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

Could, or should, AI be used to take part in long conversations with clients? In this editor's podcast, Simoney Kyriakou talks to GENE, a very intelligent chatbot created by the Boston Consulting Group, and fellow guest Paul Michelman, editor-in-chief at the Boston Consulting Group. The guests discuss the usefulness of embedding AI in client conversations and the advice process, and how technology can be used and adapted to improve back-end administration and personalisation. Hosted on Acast. See acast.com/privacy for more information.

Could, or should, AI be used to take part in long conversations with clients? In this editor's podcast, Simoney Kyriakou talks to GENE, a very intelligent chatbot created by the Boston Consulting Group, and fellow guest Paul Michelman, editor-in-chief at the Boston Consulting Group. The guests discuss the usefulness of embedding AI in client conversations and the advice process, and how technology can be used and adapted to improve back-end administration and personalisation. Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for more information.

'Why we created a conversational AI'

FTAdviser is the Financial Times’ specialist title dedicated to the UK financial advice profession. Each week one of our reporters will be joined by a panel of experts to discuss issues such how the latest regulatory developments will impact advice firms, how advised clients will be affected by the latest developments in pensions, investing, mortgages and tax, and how the financial advice profession will develop and grow. The FTAdviser Podcast is designed to inform regulated UK advisers on a range of topics, covering investments, pensions, regulation and other key issues.<hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

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FTAdviser is the Financial Times’ specialist title dedicated to the UK financial advice profession. Each week one of our reporters will be joined by a panel of experts to discuss issues such how the latest regulatory developments will impact advice firms, how advised clients will be affected by the latest developments in pensions, investing, mortgages and tax, and how the financial advice profession will develop and grow. The FTAdviser Podcast is designed to inform regulated UK advisers on a range of topics, covering investments, pensions, regulation and other key issues. Hosted on Acast. See acast.com/privacy for more information.

FTAdviser is the Financial Times’ specialist title dedicated to the UK financial advice profession. Each week one of our reporters will be joined by a panel of experts to discuss issues such how the latest regulatory developments will impact advice firms, how advised clients will be affected by the latest developments in pensions, investing, mortgages and tax, and how the financial advice profession will develop and grow. The FTAdviser Podcast is designed to inform regulated UK advisers on a range of topics, covering investments, pensions, regulation and other key issues. Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for more information.

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