Are paid ads a "button" you can press to get new patients, or a black hole where your marketing budget goes to die?
In this episode, Will Humphreys sits down with Arman Ananian, founder of the performance marketing agency Doing Something Rare. Arman pulls back the curtain on why most outpatient private practices fail at digital marketing, and it’s rarely because of the ads themselves.
From the tragic inspiration behind his mission to hire Armenian talent to the "secret" accountability systems that transform leads into lifelong patients, Arman shares a masterclass in scaling with intention. You’ll learn how to identify "garbage" leads, why your front desk might be accidentally killing your ROI, and how the future of patient acquisition lies in the marriage of AI and human touch.
Key Takeaways
- The Follow-Up Gap: Why a "good" cost-per-lead means nothing if your team isn't calling them within minutes.
- The AI Revolution: How Arman uses AI to handle after-hours inquiries and qualify leads 24/7 without losing the human connection.
- Qualifying for Quality: Why you should stop chasing $1 leads and start asking the hard questions that filter for high-LTV (Life Time Value) patients.
- The "Six-Month Lie": How to tell if your agency is actually optimizing your campaigns or just collecting a retainer.
- Purpose-Driven Scaling: Arman’s unique approach to building a global team that provides generational wealth for Armenian families while dominating the US market.
We’re on a mission to bring you the builders, the disruptors, and the legends who are changing the game in private practice and beyond.
Is there a specific guest you want to see on the show? Whether it’s someone you admire or a topic you’re dying for us to dive into, we want to hear from you. Comment on this episode if you have any suggestions for our future session!
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