In this episode, we pull back the curtain on the world of virtual assistants (VAs) in healthcare. Join us as we chat with Jo, a VA managing a team for a multi-location New Hampshire outpatient practice, and Andre, a core team member at Virtual Rockstar who specializes in finding top-tier VAs.

Discover:

• The Personal Journeys of VAs: Hear directly from Jo and Andre about what led them to this profession and the deep passion that drives their work, from streamlining healthcare operations to connecting talent with life-changing opportunities.
• A Day in the Life: Get a candid look at the daily responsibilities and supervisory roles of VAs, and learn about the hidden tasks that contribute to the seamless operation of a growing company.
• Adapting to American Culture: Understand the nuances and initial challenges VAs face when working with American clients, from communication styles to cultural differences, and how they overcome them.
• Personal and Professional Growth: Explore the profound personal and professional benefits VAs experience in their roles, beyond financial compensation, including empowerment, leadership development, and work-life balance.
• Navigating Challenges: Learn about the biggest hurdles VAs encounter, such as communication barriers, managing expectations between clients and VAs, and avoiding burnout from over-promising.
• What Owners Need to Know: Gain invaluable insights from VAs on how private practice owners can successfully hire and integrate virtual assistants, emphasizing the importance of trust and hiring for potential over just skills.
• AI and the Future of Virtual Assistance: Dive into the "AI vs. VA" debate. Are VAs scared of AI? How are they leveraging artificial intelligence as a powerful tool to enhance productivity, and what roles do they hope AI will never take over?
• Rapid Fire Insights: Quick takeaways on favorite tasks, least favorite tasks, and moments that brought tears of joy or humility.

This episode is a must-listen for anyone considering hiring a virtual assistant, curious about the future of healthcare support, or simply wanting to understand the incredible human beings behind the screens.

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Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

Prepare for a deeply honest and incredibly inspiring conversation with Tim Spooner, founder of Spooner Physical Therapy, the largest privately-held PT company in Arizona, and the founder of Solve Global. Tim opens up about his own struggles with cash flow, overwhelm, and working full-time in the clinic, revealing the breaking points that forced him to pivot toward true freedom.

This episode is a must-listen for any private practice owner, especially those feeling stuck. Tim shares invaluable advice for shifting your mindset, stepping out of treating, and embracing leadership to scale your business. He also discusses how AI is already playing a role in revolutionizing healthcare analytics in his new ventures, offering a unique perspective on the AI vs. VA debate. Get ready for practical wisdom mixed with profound insights into passion, purpose, and the future of our profession.

In this episode, you'll discover:

• From Struggle to Scale: Tim's raw story of overcoming financial and operational overwhelm to build an empire.
• The "Breaking Point" Myth: Why true freedom often begins when you recognize you can't do it all.
• Critical Advice for Owners: Practical tips on stepping out of treating, increasing your business acumen, and trusting your team.
• The Purpose-Driven Path: How passion for healthcare and solving global problems fuels sustained growth and innovation.
• AI in Action: Learn how AI is being leveraged for advanced analytics in new healthcare models.
• The Human Connection at the Front Line: Tim's unique philosophy on why some roles demand in-person interaction, even with the rise of AI and VAs.
• Overcoming Guilt: How to navigate the emotional challenges of stepping into a more strategic leadership role.

Join us as Tim Spooner shares his journey to impacting thousands, freeing up his time, and pushing the boundaries of what's possible in physical therapy.

Follow Tim Spooner on Social Media:

• Spooner: https://www.spoonerpt.com/
• Spooner Instagram: https://www.instagram.com/spoonerpt/ - @spoonerpt
• solveglobal® : https://www.solveglobal.com/

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Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

Welcome back to the Will Power Podcast's special season, "AI versus Virtual Assistants"! This episode is a game-changer, especially if you dream of building a thriving business without losing your mind, or your spouse. Our guest, Lance Gross, just returned from a ten-day Bahamas vacation, boat and all, with zero work calls to return. Seriously.

Lance and his wife own over 25 locations and a small empire of businesses, yet he's more relaxed than a koala on melatonin. How? He's mastered the art of freedom, chill leadership, and building a business that runs itself.

In this masterclass, we dive deep into:

• Scaling a private practice without sacrificing sanity or relationships.
• The surprising impact of small, $8 Sonic drink investments on team morale and retention (he's lost only one therapist in 7 years!).
• Lance's secret weapon: not just one, but seven virtual assistants, with VAs even hiring VAs!
• The "Who, Not How" mindset and its profound influence on his entrepreneurial journey.
• How to build layers of leadership and systems (even old-school paper ones!) that protect your time and empower your team.
• The philosophy behind his decision to personally treat patients, even though he doesn't have to.
• Why Lance is all in on Virtual Assistants and his current perspective on Artificial Intelligence.
• Rapid-fire questions covering his top book, time-saver hacks, biggest business regrets, and more!

If you're ready to learn how to cultivate a freedom growth mindset and build a business that allows you to truly live life on purpose, this episode is for you. Buckle up, Rockstars, and get ready to transform your approach to business and life!

Don't forget: If freedom had a love language, it'd be delegation! If you're tired of wearing all the hats, book a free discovery call at virtualrockstar.com and see how a Virtual Assistant can free you up. We've paired hundreds of private practice owners with their ideal virtual rockstar assistants, helping them save over $20,000 per year in profit per hire. You deserve a business that gives more than it takes!

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Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

Welcome to Season 2 of the Will Power Podcast, the season that asks the question no one’s asking, but every healthcare entrepreneur needs to answer:

What truly frees you up? Artificial Intelligence or Virtual Assistants?

This season is called “Free You Up” because that’s what we’re here to do. We’re diving deep into what it really takes to scale your clinic, lead boldly, and reclaim your time without losing the soul of your business.

In this special teaser, get a sneak peek of the game-changing insights from our powerful guest lineup:

• Michelle Bambenek on the cost of unclear delegation
• Lance Gross on the mindset shift that changed everything
• Tim Spooner on why staying in treatment mode can burn you out
• Andre Dagoc on the real secret to global leadership
• Will Humphreys on why YOU are the most important asset in your business

Whether you're a clinic owner, practice manager, or visionary healthcare leader, this season is your permission to finally let go and grow.

Subscribe now to catch full episodes, dropping weekly.

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Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

In a deeply personal and vulnerable episode, Will Humphreys opens up about the untold story behind his passion for empowering healthcare leaders. For the first time, Will shares a raw account of his own struggles with burnout, overwhelm, and the darkest moments of his private practice journey, including a harrowing search history that became his breaking point.

This isn't just a story; it's the foundation for the entire new season of the Willpower Podcast. Will reveals why the overarching theme of "Free You Up" is so critical, and how he learned to navigate chaos by challenging his mindset and accepting his inherent worth. This episode sets the stage for a transformative journey, inviting you to peel away limiting beliefs and unlock the powerful leader you already are, using tools like AI and Virtual Assistants not as a crutch, but as catalysts for unprecedented impact, income, and freedom.

In this episode, you'll discover:

• A Raw Confession: Will's never-before-shared personal story of hitting rock bottom in private practice.
• The Root Causes of Overwhelm: Understanding why leaders feel isolated and burdened in their journey.
• Your Inherent Worth: A powerful message on why you are "enough" and don't need to learn more to be a great leader.
• The Growth Mindset: How shifting your perspective is the ultimate first step towards freedom.
• True Leadership Redefined: It's not about becoming something new, but removing what's blocking your existing power.
• The Purpose of the Show: How this season is designed to equip healthcare leaders with the tools and mindset for true freedom and global impact.
• Challenging Limiting Beliefs: An invitation to confront thoughts that keep you stuck and embrace new opportunities for growth.

Join Will in this vulnerable and inspiring episode as he launches a new chapter dedicated to helping you reclaim your purpose, passion, and freedom in healthcare.

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Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

As we wrap up Season 1 of the Will Power Podcast, we're looking back on the powerful moments, courageous conversations, and inspiring leaders who’ve helped us redefine what it means to lead in healthcare. This isn’t just a recap, it’s a tribute to purpose, freedom, and the future we’re building together.

This episode features highlights from our most impactful conversations, from the unshakable "why" of physical therapists to the game-changing role of AI in billing, and everything in between. Whether you're a clinic owner, healthcare entrepreneur, or a purpose-driven leader, this is your moment to reflect, refuel, and gear up for what's coming next.

Top Episode Highlights:

• Will Humphreys on how commitment builds inner confidence in leadership
• Dr. Heidi Jannenga and her Rizing Tide Scholars Davion & Christy share the unshakable “why” of PT and their bright vision for the future
• Greg Martinez explains how AI is transforming healthcare billing efficiency
• Tim Spooner on why now is the best time to become a PT owner

The Free You Up movement is just getting started. Season 2 is on the way, and it’s diving into the hot topic: AI vs. Virtual Assistants – What Truly Frees You Up?

Don’t miss a beat. Subscribe now!

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Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

In this eye-opening episode of the Will Power Podcast, host Will Humphreys sits down with commercial real estate expert Colin Carr, founder of CARR, to reveal a financial strategy most private practice owners overlook, owning the real estate their business operates in.

Together, Will and Colin dive deep into how real estate ownership can become the most valuable asset in a healthcare entrepreneur’s portfolio, even more than the practice itself. They discuss the pros and cons of leasing vs. owning, how to avoid costly mistakes in lease renewals, and why negotiating with the right strategy can save you hundreds of thousands of dollars.

What You’ll Learn:

• Why real estate is often more valuable than the practice itself
• The critical difference between leasing and owning
• How healthcare providers lose massive amounts of money during lease renewals
• Why timing the market isn’t as important as time in the market
• The top 3 mistakes practice owners make in real estate deals
• How specialized representation gives you the leverage you need
• Why working with a healthcare-specific real estate firm changes the game
• Real-world examples of providers who built generational wealth through commercial real estate

🔗 Connect with Colin Carr:

• Website: https://www.carr.us
• LinkedIn: https://www.linkedin.com/company/carrhealthcare
• Facebook: https://www.facebook.com/CARRHealthcare/
• YouTube: https://www.youtube.com/c/CARRHealthcare

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Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

In this powerful episode of the Will Power Podcast, Will Humphreys sits down with Mark Figueroa, seasoned clinic owner, PT mentor, and leadership advocate to unpack the real issues facing the next generation of physical and occupational therapists. From skyrocketing student debt to shifting workplace values, Mark shares how we as clinic owners and leaders can bridge the gap through intentional mentorship, emotional intelligence, and culture-driven leadership.

What You'll Learn:

• The real problem with the rising generation of PTs and OTs (hint: it’s not work ethic)
• How massive student debt is warping expectations and limiting opportunities
• Why mentorship isn’t optional, it’s the key to long-term retention and success
• Mark’s unique 3-year “Master Clinician” development path for new grads
• The first thing his mentorship program teaches (and why it’s not clinical)
• How to interview for values, not just skills: “Your Story, Your Values, Your Vision”
• The mindset shift every owner needs to make to grow with today’s workforce
• What makes time the greatest asset for any new graduate

What’s your greatest asset right now—money, time, or mindset? Drop your thoughts in the comments or share this episode with someone navigating their next step in PT or OT.

And if you haven’t already, subscribe to the Will Power Podcast for more episodes that challenge the status quo and equip you to lead with love and live on purpose.

Connect with Mark:

• Website: www.delvallept.com
• Email: [email protected]
• FB: https://www.facebook.com/delvallept
• Instagram: https://www.instagram.com/delvalle_pt/?hl=en

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Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

Are you a physical therapist grappling with burnout or contemplating the future of the profession? This episode of the Will Power Podcast offers a powerful, hopeful perspective! Join us for an incredibly candid and inspiring conversation with Dr. Heidi Jannenga, co-founder of WebPT and the visionary behind the Rizing Tide Foundation together with her students Davion Enders-Jones and Christy Effendie-Peterson, DPT.

In this deep dive, we explore:

• Discover why, despite challenges like return on investment, PT remains "one of the top ten happiest careers." Hear how defining your personal "why" – whether inspired by a transformative patient experience (like Davian's football injury or Heidi's ACL rehab) or a desire for one-on-one impact (like Christy's shift from college athletics) – is the ultimate defense against burnout.
• Learn how innovative practices are combating burnout and fostering retention by incorporating community involvement and paid outreach into their PTs' roles, allowing for a richer, more meaningful career.
• A crucial discussion on changing the narrative of the profession. Dr. Heidi, Christy and Davion emphasize "knowing our worth" as specialists in musculoskeletal health, advocating for direct access, and leveraging modern platforms like social media to ensure the community recognizes PTs as "the true doctors in the community."
• The mission of the Rizing Tide Foundation – providing substantial scholarships (up to $14,000/year for DPT, $10,000 for residency) to underrepresented students like Davian and Christy. Hear their emotional, firsthand accounts of how these scholarships alleviate financial burdens and provide a vital community, mentorship, and even future employment opportunities.

This episode highlights that while challenges exist, the future of PT is incredibly bright, especially with a "younger, more powerful generation" rising. It's a call to action for the entire industry to "gather and realize our power as experienced owners and leaders" to break through barriers together.

Connect with Dr. Heidi Jannenga and Rizing Tide Foundation: Learn more about their scholarship programs and how you can support or get involved: rizingtide.com

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Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

In this episode, Will Humphreys and Michael Silva tackle a crucial topic for every business owner: getting out of your own way. Michael, a master coach for private practice owners, shares his personal journey of building and selling a successful business and reveals the surprising lessons he learned about leadership, trust, and the elusive power of ego.

We explore why so many owners, especially in healthcare, struggle to delegate and truly empower their teams. Michael recounts his own experience of being "the brand" and how letting go of that identity was essential for his business to thrive beyond his individual efforts.

Key takeaways from this episode:

• The Ego Trap: Discover how your ego can be the biggest barrier to your business's growth and how recognizing its presence is the first step toward overcoming it.
• The "Me" vs. "We" Shift: Learn why transitioning from a "me" centered approach to a "we" mentality is vital for building a sustainable and impactful team.
• The Power of Relationships: Michael emphasizes that fostering strong, authentic relationships with your team members is paramount to your business's success, even more so than your patient relationships.
• Beyond Treating Patients: For private practice owners, understand why stepping back from full-time clinical work isn't about abandoning your passion, but about leveraging your highest value for the business as a leader.
• Self-Care is Non-Negotiable: Hear why prioritizing your well-being isn't a luxury, but a fundamental aspect of effective leadership and sustained business growth.

This episode is a must-listen for any business owner or leader who feels stuck, overwhelmed, or simply wants to unlock their full potential. Michael's candid insights and Will's relatable experiences offer a powerful roadmap for transforming your mindset and ultimately, your business.

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Virtual Rockstars specialize in helping support or replace all non-clinical roles.
Learn how a Virtual Rockstar can help scale your physical therapy practice.

Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.