Most private practice partnerships fail. But what if the right partner could double your growth and boost cash flow in weeks—not years?

In this episode of the Private Practice Owners Club podcast, Nathan Shields, co-owner of the Private Practice Owners Club and a seasoned entrepreneur, was invited by Eric Miller of Econologics Financial Advisors and host for The Financial Beast Podcast in a powerful discussion about – what makes a partnership not only functional—but wildly profitable.

Nathan shares the real-life strategies that helped him build trust-based partnerships, dodge common financial pitfalls, and scale a coaching business from scratch. But the episode doesn’t stop at theory—he also breaks down his 4-phase framework to instantly improve cash flow without seeing more patients.

If you're building a team, considering a partner, or just trying to finally pay yourself more, this episode is for you.

Episode Highlights

• 𝗪𝗵𝘆 𝗺𝗼𝘀𝘁 𝗽𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽𝘀 𝗳𝗮𝗶𝗹 —and how Nathan built two thriving ones with zero drama.

• 𝗧𝗵𝗲 𝗼𝗻𝗲 𝗲𝘅𝗲𝗿𝗰𝗶𝘀𝗲 𝗡𝗮𝘁𝗵𝗮𝗻 𝗮𝗻𝗱 𝗵𝗶𝘀 𝗽𝗮𝗿𝘁𝗻𝗲𝗿𝘀 𝘂𝘀𝗲𝗱 𝘁𝗼 𝗮𝘃𝗼𝗶𝗱 miscommunication, resentment, and money fights.

• 𝗛𝗼𝘄 𝘁𝗼 𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 𝗽𝗮𝘆 to prevent future headaches.

• 𝗧𝗵𝗲 𝟰 𝗽𝗵𝗮𝘀𝗲𝘀 𝗼𝗳 𝘆𝗼𝘂𝗿 𝗣𝗿𝗶𝘃𝗮𝘁𝗲 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲 you must clean up to unlock fast, sustainable cash flow.

• 𝗪𝗵𝘆 𝗸𝗻𝗼𝘄𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗯𝗿𝗲𝗮𝗸-𝗲𝘃𝗲𝗻 𝗽𝗼𝗶𝗻𝘁 𝗶𝘀𝗻’𝘁 𝗼𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗮𝗻𝘆𝗺𝗼𝗿𝗲 —and how to track it without a CPA.

If you’ve ever wondered whether you’re under-earning, overworking, or just flying blind when it comes to your numbers—this episode is your wake-up call.

Learn how to align your vision, fix cash flow leaks, and build partnerships that fuel, not frustrate, your growth.

🎧 Tune in now and take notes—your practice and future depend on it.

👉 Visit our Linktree for Coaching Services, Free KPI Dashboard, Facebook Group, and Strategic Planning Services: https://go.ppoclub.com/linktree-podcasts

❤️ Love the show? Subscribe, rate, review, and share! https://ppoclub.com

What if the secret to growing your private practice wasn’t more patients or higher reimbursement? What if it was building the right team around you?

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In this episode of the Private Practice Owners Club podcast, Nathan Shields is joined by other industry experts: Sharif Zeid (Empower EMR), Will Humphreys (Virtual Rockstar), David Straight (eRehab), and Adam Robin (PPO Club Co-Founder), on a powerful a roundtable discussion. Together, they bring over 120 years of combined experience helping private practice owners thrive in a challenging healthcare landscape.

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Whether you're a seasoned Private Practice owner or just starting out, this conversation unpacks real, battle-tested strategies that work in today's market. From hiring and retention to leadership and standing out in a crowded field—this episode delivers clarity where most feel chaos.

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• 𝗥𝗲𝗶𝗺𝗯𝘂𝗿𝘀𝗲𝗺𝗲𝗻𝘁 𝗶𝘀𝗻'𝘁 𝘁𝗵𝗲 𝗽𝗿𝗼𝗯𝗹𝗲𝗺 —lack of clarity is.

→ Sharif and Adam reframe the insurance conversation, challenging you to master what’s in your control: operations, efficiency, and leadership.

• Why 𝗿𝗲𝗰𝗿𝘂𝗶𝘁𝗶𝗻𝗴 𝗔-𝗽𝗹𝗮𝘆𝗲𝗿𝘀 𝗰𝗵𝗮𝗻𝗴𝗲𝘀 𝗲𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴.

→ Will shares why hiring the right people isn’t just a staffing move—it’s a profit and freedom multiplier.

• How 𝘀𝗺𝗮𝗹𝗹 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲𝘀 𝗰𝗮𝗻 𝘄𝗶𝗻 𝘄𝗶𝘁𝗵 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴.

→ David gives tactical insight on how even solo practitioners can stand out online without wasting time or money.

• 𝗧𝗵𝗲 𝘁𝗿𝘂𝘁𝗵 𝗮𝗯𝗼𝘂𝘁 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲.

→ Sharif breaks down the structures that allow practices to grow without burning out their owners.

• 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗶𝘀𝗻’𝘁 𝗼𝗽𝘁𝗶𝗼𝗻𝗮𝗹 —it’s the lever.

→ The panel shares personal stories of failure and growth, showing how learning to lead was the game-changer.

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This episode is more than just ideas—it’s a blueprint.

𝗧𝗮𝗸𝗲 𝗻𝗼𝘁𝗲𝘀. 𝗥𝗲𝗽𝗹𝗮𝘆 𝗶𝘁. 𝗦𝗵𝗮𝗿𝗲 𝗶𝘁 𝘄𝗶𝘁𝗵 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺.

And 𝘁𝗵𝗲𝗻 𝗔𝗖𝗧.

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Because freedom, profit, and impact aren’t reserved for the few—they’re earned by those bold enough to lead.

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Visit our Linktree for Coaching Services, Free KPI Dashboard, Facebook Group, and Annual Strategic Planning Services:

👉 https://go.ppoclub.com/linktree-podcasts

​

Love the show? Subscribe, rate, review, and share!

👉 https://ppoclub.com/

Most private practice owners don’t have a recruiting problem—they have a lead generation problem. If you’re struggling to hire top talent in 2025, this episode is the shift you’ve been waiting for.

In this episode of the Private Practice Owners Club podcast, Adam Robin sits down with recruiting expert Will Humphreys to talk about the evolving world of hiring in 2025. Together, they share practical tools, personal stories, and powerful mindset shifts that can transform how you attract and retain great people.

If you’ve ever felt stuck, overlooked, or frustrated by the hiring process, this conversation will show you what actually works—and what most private practice owners are getting wrong. From the power of LinkedIn to the magic of defining your “ideal hire,” you’ll leave this episode equipped and inspired.

Episode Highlights:

• 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗶𝗻𝗴 𝗶𝘀𝗻’𝘁 𝗷𝘂𝘀𝘁 𝗮 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘀𝗸𝗶𝗹𝗹 —it’s the only skill that scales everything else in your business.

• 𝗬𝗼𝘂 𝗺𝘂𝘀𝘁 𝗱𝗲𝗳𝗶𝗻𝗲 𝘆𝗼𝘂𝗿 𝗶𝗱𝗲𝗮𝗹 𝗵𝗶𝗿𝗲 𝗯𝗲𝗳𝗼𝗿𝗲 𝘆𝗼𝘂 𝗲𝘅𝗽𝗲𝗰𝘁 𝘁𝗵𝗲𝗺 𝘁𝗼 𝘀𝗵𝗼𝘄 𝘂𝗽 —clarity is the first step.

• 𝗠𝗼𝘀𝘁 𝗰𝗹𝗶𝗻𝗶𝗰𝘀 𝗱𝗼𝗻’𝘁 𝗵𝗮𝘃𝗲 𝗮 𝗵𝗶𝗿𝗶𝗻𝗴 𝗽𝗿𝗼𝗯𝗹𝗲𝗺; 𝘁𝗵𝗲𝘆 𝗵𝗮𝘃𝗲 𝗮 𝘃𝗶𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗽𝗿𝗼𝗯𝗹𝗲𝗺 —LinkedIn is your secret weapon.

• 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗶𝗻 𝗿𝗲𝗰𝗿𝘂𝗶𝘁𝗶𝗻𝗴 𝗰𝗼𝗺𝗲𝘀 𝗳𝗿𝗼𝗺 𝗰𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝘁 𝗼𝘂𝘁𝗿𝗲𝗮𝗰𝗵, 𝗻𝗼𝘁 𝗹𝘂𝗰𝗸 —volume and service are the keys.

• 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗶𝗻𝗴 𝗶𝘀 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 —and leadership is service. Detachment from outcomes lets you serve better and attract the right people.

Struggling to find the right PT, front desk, or office leader? It’s time to stop spinning your wheels and start using the tools and systems that work. Whether you’re a solo practice owner or scaling across multiple locations, this episode gives you the game plan to recruit with confidence.

Visit our Linktree for Coaching Services, Free KPI Dashboard, Facebook Group, and Strategic Planning Tools: https://go.ppoclub.com/linktree-podcasts

Love the show? Subscribe, rate, review, and share: https://ppoclub.com/

Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycall

Love the show? Subscribe, rate, review, and share! https://ptoclub.com/

Struggling to break through the revenue ceiling in your private practice? What if 𝘆𝗼𝘂 𝗰𝗼𝘂𝗹𝗱 𝘂𝘀𝗲 𝘀𝗮𝗹𝗲𝘀 𝗻𝗼𝘁 𝗷𝘂𝘀𝘁 𝘁𝗼 𝗯𝗼𝗼𝘀𝘁 𝗽𝗿𝗼𝗳𝗶𝘁𝘀, but 𝘁𝗼 𝗰𝗿𝗲𝗮𝘁𝗲 𝗺𝗼𝗺𝗲𝗻𝘁𝘂𝗺 𝘁𝗵𝗮𝘁 𝗱𝗿𝗶𝘃𝗲𝘀 𝘆𝗼𝘂𝗿 𝗲𝗻𝘁𝗶𝗿𝗲 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲 𝗳𝗼𝗿𝘄𝗮𝗿𝗱?

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In this powerful episode, Adam and Jerry dive deep into how mastering sales can transform your private practice into a thriving, predictable, and profitable Practice. You’ll discover why sales isn’t just about closing deals— 𝗶𝘁’𝘀 𝗮𝗯𝗼𝘂𝘁 𝗰𝗿𝗲𝗮𝘁𝗶𝗻𝗴 𝗺𝗼𝘃𝗲𝗺𝗲𝗻𝘁, 𝗰𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝗰𝘆, 𝗮𝗻𝗱 𝗶𝗺𝗽𝗮𝗰𝘁.

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Whether you’re a seasoned practice owner or just starting out, you’ll learn practical strategies to implement immediately. Get ready to redefine the way you think about sales and unlock new growth opportunities for your practice.

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Tune in and Learn:

• 𝗦𝗮𝗹𝗲𝘀 𝗶𝘀 𝘁𝗵𝗲 𝗲𝗻𝗴𝗶𝗻𝗲 𝗼𝗳 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲 𝗴𝗿𝗼𝘄𝘁𝗵 – Without consistent sales, your practice will struggle with stagnation and unpredictability.
• 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝘁𝗿𝘂𝘀𝘁 𝗱𝗿𝗶𝘃𝗲𝘀 𝗵𝗶𝗴𝗵𝗲𝗿 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗶𝗼𝗻𝘀 – The key to successful sales is establishing genuine trust with potential clients, making it easier to close deals.
• 𝗖𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝗰𝘆 𝗰𝗿𝗲𝗮𝘁𝗲𝘀 𝗺𝗼𝗺𝗲𝗻𝘁𝘂𝗺 – Regular, repeatable sales systems fuel long-term growth and stability.
• 𝗬𝗼𝘂𝗿 𝗼𝗳𝗳𝗲𝗿 𝗺𝘂𝘀𝘁 𝘀𝗼𝗹𝘃𝗲 𝗮 𝗰𝗹𝗲𝗮𝗿 𝗽𝗮𝗶𝗻 𝗽𝗼𝗶𝗻𝘁 – Practices that tailor their services to directly address client challenges win more Practice.
• 𝗦𝗰𝗮𝗹𝗶𝗻𝗴 𝘀𝗮𝗹𝗲𝘀 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝘀 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽, 𝗻𝗼𝘁 𝗷𝘂𝘀𝘁 𝘁𝗮𝗰𝘁𝗶𝗰𝘀 – True growth comes from building a team that sells effectively, not relying solely on the owner’s efforts.

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If you’re ready to turn sales into a growth engine for your private practice, this episode is a must-listen. Learn how to create a system that generates steady leads, closes more deals, and builds unstoppable momentum.

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𝗩𝗶𝘀𝗶𝘁 𝗼𝘂𝗿 𝗟𝗶𝗻𝗸𝘁𝗿𝗲𝗲 for Coaching Services, a Free KPI Dashboard, our Facebook Group, and Annual Strategic Planning Services: https://go.ppoclub.com/linktree-podcasts

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𝗟𝗼𝘃𝗲 𝘁𝗵𝗲 𝘀𝗵𝗼𝘄? Subscribe, rate, review, and share! https://ppoclub.com

Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycall

Love the show? Subscribe, rate, review, and share! https://ptoclub.com/

Are you constantly scrambling to fill staff vacancies or dealing with unexpected turnover? What if you could proactively build a dream team that drives growth, instead of constantly playing defense?

Nathan and the guest, Adam Robin, dive into the powerful distinction between offensive hiring and defensive hiring - a concept that can radically transform how you build and scale your Private Practice. You’ll discover why most practice owners unknowingly fall into the defensive hiring trap, which keeps them in a cycle of reaction and instability.

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Adam shares actionable strategies to help you get ahead of the hiring curve, attract top talent, and create a sustainable, growth-driven team. Whether you're struggling with staff retention or looking to expand, this episode will give you the tools to build a team that drives your practice forward.

Episode Highlights:

• Offensive Vs Defensive Hiring: Learn the core difference between hiring out of desperation and strategically building a proactive talent pipeline.
• The Cost of Reactive Hiring: Discover how last-minute, defensive hires hurt your practice’s culture, patient care, and bottom line.
• Building a Talent Bench: Gain practical tips for creating a roster of pre-vetted candidates so you’re never caught off guard.
• The Mindset Shift You Need: Understand why hiring before you “need” someone is the key to scaling without burnout.
• Retention Through Culture: Get actionable strategies to create a work environment that keeps your top talent engaged and committed.

Stop hiring in panic mode. Instead, build a practice that attracts and retains top-tier talent effortlessly.

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Visit our Linktree for Coaching Services, our Free KPI Dashboard, the PPO Club Facebook Group, and Annual Strategic Planning Services: https://go.ppoclub.com/linktree-podcasts

​

Love the show? Subscribe, rate, review, and share! https://ppoclub.com/

Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycall

Love the show? Subscribe, rate, review, and share! https://ptoclub.com/

99.5% of successful owners interviewed on this podcast have at one time or another leveraged a business coach to improve their business. Private Practice Owners Club is coach you need - ppoclub.com

Scaling your practice should bring you more freedom—not more stress. Yet, for many practice owners, scaling often feels like running faster on a never-ending treadmill. Why is that?

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In this episode, Adam Robin reveals the raw, unfiltered truth about scaling a private practice. He shares why so many practice owners hit a growth ceiling, feel overworked, and lose sight of the freedom they once dreamed of.

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Episode Highlights:

• Why practices hit a ceiling: Discover the common roadblocks that stall growth and how to break through them.
• The three biggest scaling myths: Learn why more revenue doesn’t have to mean more work, why doing more keeps you stuck, and why you aren’t the only one who can do things right.
• Adam’s three-step framework for scaling: Master time audits, build scalable systems, and develop leadership that multiplies your impact.
• How to leverage systems and people: Gain practical insights on building automated systems and empowering your team to run the business without you.
• The power of financial clarity: Understand how knowing your numbers reduces emotional decision-making and helps you scale smarter, not harder.

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Whether you're just starting or looking to expand, this episode offers practical strategies to help you scale effectively without sacrificing your time, health, or sanity.

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Tune in to learn how to build a practice that grows while you enjoy more freedom, profitability, and peace of mind.

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Visit our Linktree for our 𝗖𝗼𝗮𝗰𝗵𝗶𝗻𝗴 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀, 𝗙𝗿𝗲𝗲 𝗞𝗣𝗜 𝗗𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱, 𝗙𝗮𝗰𝗲𝗯𝗼𝗼𝗸 𝗚𝗿𝗼𝘂𝗽, 𝗮𝗻𝗱 𝗔𝗻𝗻𝘂𝗮𝗹 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀: https://go.ppoclub.com/linktree-podcasts

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Love the show? Subscribe, rate, review, and share! https://ppoclub.com/

Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycall

Love the show? Subscribe, rate, review, and share! https://ptoclub.com/

Tracy Bond has successfully expanded her practice from three to five clinics while stepping away from day-to-day operations—an achievement that speaks volumes about her leadership. Today, she reveals how implementing a structured bonus program skyrocketed staff productivity, improved retention, and increased profitability.

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In this episode of the Private Practice Owners Club Podcast, Nathan Shields welcomes Tracy Bond, a seasoned private practice owner and head coach at the Private Practice Owners Club.

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Episode Highlights:

• Why Tracy waited two years before introducing bonuses—and how it changed everything.
• The key metrics that determine whether a bonus program is financially viable.
• How to get staff buy-in and avoid resistance when rolling out a new incentive structure.
• The critical mistake most practice owners make when setting bonus amounts.
• How front desk, billing, and clinical staff can all be incentivized effectively.

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Whether you're just starting or looking to refine your incentives, this conversation will help you craft a program that works for your practice.

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Ready to build a practice that runs without you being in the trenches every day?

Visit our Linktree for Coaching Services, our Free KPI Dashboard, and more: https://go.ppoclub.com/linktree-podcasts

​

Love the show? Subscribe, rate, review, and share! https://ppoclub.com/

Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycall

Love the show? Subscribe, rate, review, and share! https://ptoclub.com/

Nathan and Adam dig into the underlying causes, from leadership identity to scalable financial systems, and provide actionable insights to help you regain control. If you’ve ever felt overwhelmed by your finances, this conversation will change how you see your business forever.

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In this episode of Private Practice Owners Club Podcast, join Nathan Shields and Adam Robin as they tackle one of the most common challenges private practice owners face: cash flow issues. But here’s the twist—cash flow isn’t the actual problem; it’s just a symptom.

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Tune in and discover how to turn financial stress into financial confidence.

𝗖𝗮𝘀𝗵 𝗳𝗹𝗼𝘄 𝗶𝘀 𝗮 𝘀𝘆𝗺𝗽𝘁𝗼𝗺, 𝗻𝗼𝘁 𝘁𝗵𝗲 𝗰𝗮𝘂𝘀𝗲 – Learn why financial struggles often stem from leadership, mindset, and operational inefficiencies rather than a lack of revenue.

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𝗧𝗵𝗲 𝗶𝗱𝗲𝗻𝘁𝗶𝘁𝘆 𝘀𝗵𝗶𝗳𝘁 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝘁𝗼 𝗺𝗮𝗸𝗲 – Owners must transition from being therapists to true business leaders who take full ownership of financial health.

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𝗛𝗼𝘄 𝘀𝗺𝗮𝗹𝗹 𝘁𝘄𝗲𝗮𝗸𝘀 𝗰𝗿𝗲𝗮𝘁𝗲 𝗺𝗮𝘀𝘀𝗶𝘃𝗲 𝗳𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗶𝗺𝗽𝗮𝗰𝘁 – Implementing small changes in over-the-counter collections, billing, and scheduling can dramatically boost profitability.

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𝗪𝗵𝘆 𝗸𝗻𝗼𝘄𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗻𝘂𝗺𝗯𝗲𝗿𝘀 𝗶𝘀 𝗻𝗼𝗻-𝗻𝗲𝗴𝗼𝘁𝗶𝗮𝗯𝗹𝗲 – If you don’t know your financial KPIs, you’re flying blind. Learn how tracking key metrics can transform your bottom line.

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𝗧𝗵𝗲 𝗽𝗼𝘄𝗲𝗿 𝗼𝗳 𝗱𝗲𝗰𝗶𝘀𝗶𝘃𝗲 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 – Hear real stories of practice owners who turned things around by stepping into their role as true decision-makers.

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It’s time to stop blaming cash flow and start fixing the root causes. Take ownership, shift your mindset, and implement the strategies shared in this episode.

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Need help? Visit our Linktree for our Coaching Services, Free KPI Dashboard, Facebook Group, and Annual Strategic Planning Services: https://go.ppoclub.com/linktree-podcasts

Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycall

Love the show? Subscribe, rate, review, and share! https://ptoclub.com/

Nathan and Adam explore the crucial first step to becoming a better leader: self-leadership. They share personal stories, lessons they've learned along the way, and practical advice to help you become the leader your team deserves.

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Here’s what you’ll learn from this episode:

Why good leadership begins with you and how improving yourself can benefit your entire team.

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The three key aspects of self-leadership: understanding yourself, managing your actions, and recognizing your emotions.

How to change from a divided mentality to a leadership approach that motivates and unites your team.

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Easy daily habits that can improve your leadership skills and support your well-being as a business owner.

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The common mistake many practice owners make when trying to nurture new leaders, and how to steer clear of it.

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If you often feel overwhelmed by the weight of running your practice, this episode is perfect for you. Embrace your leadership role with confidence, clarity, and the right mindset to build a successful team!

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Ready to enhance your leadership skills? Check out our Linktree for Coaching Services, a Free KPI Dashboard, a Facebook Group, and our Annual Strategic Planning Services: https://go.ppoclub.com/linktree-podcasts

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Enjoying the podcast? Don’t forget to subscribe, rate, review, and share! https://ppoclub.com/

Are patient no-shows disrupting your practice? When every patient arrives on time, your business thrives. Learn how to reduce cancellations, improve patient commitment, and ensure consistent revenue flow.

In this episode of the Private Practice Owners Club Podcast, host Adam Robin—former physical therapist turned multi-clinic operator—shares the exact systems he used to build a thriving practice with over 40 team members. Discover proven strategies to optimize front desk operations, enhance patient engagement, and streamline appointment retention.

• Equip your front desk with powerful sales scripts that turn referrals into loyal patients.

• Set clear patient expectations to build trust and reduce last-minute cancellations.

• Train your team to communicate treatment value and secure patient commitment.

• Use automated reminders to minimize no-shows and keep patients engaged.

• Track key metrics like arrival rates to refine your processes and boost profitability.

A thriving practice starts with a strong system. If you’re tired of last-minute cancellations and want to scale your business, visit our Linktree for Coaching Services, Free KPI Dashboard, Facebook Group, and Annual Strategic Planning.

Love the show? Subscribe, rate, review, and share! ppoclub.com

Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycall

Love the show? Subscribe, rate, review, and share! https://ptoclub.com/