The Dave Kittle Show

How can healthcare practice owners identify and support top-performing employees, navigate challenging team dynamics, and ensure long-term success through better communication and leadership strategies?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• How to evaluate whether a team member is in the right role, how to adjust their responsibilities, or if it's time to let them go.
• Why the first step to solving team challenges may start with looking in the mirror. Are you creating the environment your team needs to succeed?
• How regular check-ins can transform relationships and prevent employee disengagement.
• How to determine whether to invest more in struggling employees or make the tough decision to part ways.
• How to channel that energy into building your own business and thriving in an entrepreneurial healthcare model.
• What healthcare can learn from industries like retail and logistics, including strategies for attracting and retaining top talent.

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

How can physical therapists leverage innovative technology like shockwave therapy to build a successful, differentiated practice?

What are the secrets to creating patient loyalty, driving referrals, and boosting long-term value?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital and Anthony (Tony Maritato) Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• How niche practices (e.g., treating skiers or truck drivers) can grow a strong, loyal patient base and establish a distinct brand.
• The shockwave therapy as a new revenue stream and value-added service for patients
• How transparent communication and real-world results (such as gait analysis data) enhance patient trust and build a reputation for clinical integrity.
• The strategies for making patients feel heard, cared for, and supported even after treatment
• How “show business” principles apply in healthcare and why demonstrating results (like pre- and post-treatment data) can make a practice memorable.
• How niche services and high-value technology can boost a clinic’s resale value and future-proof the business

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

How is it possible for physical therapists to achieve a six-figure salary while treating just a handful of patients daily?

What strategies can practice owners use to create job roles that attract top-tier talent?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital and Anthony (Tony Maritato) Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• The financials and logistics behind creating high-value, low-volume positions that pay six-figure salaries.
• How being upfront with salary packages and job expectations boosts trust and draws in highly qualified candidates.
• The strategy behind longer, narrative-driven posts that connect with therapists on a deeper level, inspiring them to consider career moves.
• Why unconventional approach resonates in a competitive market.
• How moving beyond traditional classified-style ads to storytelling can create higher engagement and more qualified leads.

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

How is the rise of Hinge Health influencing the physical therapy profession?

Can virtual and AI-driven physical therapy platforms complement or challenge traditional PT practices to improve patient outcomes and expand service accessibility?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital and Anthony (Tony Maritato) Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

Check my past episode with Brian Williams about Virtual Physical Therapy here. 

In this episode, we cover:

• How platforms like Hinge Health are reshaping the expectations and functionalities within the PT industry.
• How clinics can integrate virtual physical therapy options without compromising the quality of patient care.
• How technology enhances efficiency and patient satisfaction in a rapidly evolving healthcare environment.
• The potential of AI and virtual care in expanding service offerings and reaching underserved populations.
• How can clinics prepare for the shift towards more digital and less hands-on approaches?

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

How can physical therapy clinics adapt to the proposed Medicare cuts for 2025, enhance their service offerings, and optimize their practice to remain profitable? How can physical therapy clinic managers innovate their services and adapt to potential Medicare cuts to stay profitable in the coming years?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital, and Anthony (Tony Maritato) Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• Realistic projections for the physical therapy profession over the next 2, 5, and 10 years amidst Medicare cuts.
• Strategies to increase the clinic's total cart value and revenue without solely relying on Medicare.
• The importance of optimizing clinic operations to enhance efficiency and patient satisfaction.
• Discussing alternative service models like single unit visits to maintain profitability while reducing Medicare billing.
• The impact of Medicare policy changes on clinic practices and how to prepare for these adjustments proactively.

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

How should physical therapy clinic managers address staff turnover, communicate effectively with their team, and maintain clinic morale during periods of change?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital and Anthony (Tony Maritato) Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• What are the effective strategies to communicate changes to your team when multiple employees leave?
• How to reassure your staff and maintain a positive clinic culture amid transitions.
• Why it's crucial to have a pool of potential hires ready to fill vacancies quickly.
• The difference in responsibilities and how clinic owners can stay prepared for turnover by thinking long-term.
• How to prevent remaining employees from feeling overwhelmed and burnt out when short-staffed.

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

How can physical therapy and healthcare practice owners leverage SEO, social media strategies, and evolving AI technologies to stand out, improve patient acquisition, and boost profitability?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital, and Anthony (Tony Maritato) Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• How AI is reshaping search engine optimization and what you can do to ensure your practice remains the top recommendation.
• The power of LinkedIn and how to leverage text-only posts for maximum reach and engagement.
• Why Pinterest is an underrated platform for PT and healthcare practices 
• How to treat low-reimbursement insurance contracts as loss leaders and build additional revenue streams through cash-pay services.
• The importance of offering out-of-pocket services and diversifying your revenue streams to combat declining reimbursement rates.

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

How can practice owners effectively leverage front desk roles, dynamic pricing strategies, and bridge visits to improve patient experiences, reduce cancellations, and boost profitability?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital and Jerry Durham, an expert on transforming front desk roles to create $100K team members.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• What type of approach do you need to empower front office teams to own patient processes? 
• How temporary care can bridge gaps while patients wait for insurance-covered appointments.
• How will you address patient resistance to out-of-pocket care without lowering your value?
• How premium pricing creates better patient commitment and how to offer flexible, meaningful incentives for your team.

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

How can business owners, especially in healthcare and service-based industries, effectively lead their teams, motivate employees, and foster a positive and productive workplace environment?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital and Anthony (Tony Maritato) Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• Why expecting employees to work as hard as you do is flawed thinking and how to shift your mindset as a business owner.
• How to identify what drives your team, and how to maximize their potential.
• The evolution from rigid leadership to providing employees the flexibility to excel in their roles, leading to better outcomes.
• The critical importance of regular communication and check-ins with your team to catch issues early and improve retention.
• How empowering your team and understanding psychographics can lead to higher performance, better patient care, and a more profitable business.

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

How can physical therapists effectively manage patient waitlists, improve practice efficiency, and implement creative business strategies to maximize growth and patient care?

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital and Anthony (Tony Maritato) Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

In this episode, we cover:

• How hiring contract therapists for telehealth evaluations can reduce waitlists, improve patient outcomes, and increase revenue.
• Strategies for adjusting pricing based on patient demand, raising prices during peak times, and offering discounts during slow seasons.
• The importance of onboarding, training, and weekly check-ins to ensure high-performing team members and improve employee retention.
• Building a sustainable business by thinking outside the box and leveraging non-covered services and dynamic pricing models.

Connect with Dave on:

Email: [email protected] 

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

LinkedIn: https://www.linkedin.com/in/davekittle/ 

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.