Windshield Time

20 Years ago, homeowners did not have access to parts and prices in the palm of their hand. However, now that is not the case. Homeowners can look up parts and prices while you are in the home or even after you leave.

This leads to what we call the Amazon Objection. In today’s Podcast Chris Elmore and Chris Loudermilk discuss the ways you can overcome and prevent this objection

In today’s podcast, I have guest Tom Hartnett on as an IAQ expert. Tom works as a trainer and sales rep for Dynamic IAQ.

I had Tom on the show because I had a few questions that I needed answers on. Questions like:

-What are “scrubbers?”

-Is humidity control cost-effective up North?

-Why are some products great, and others are just terrible?

This is different than most IAQ Talks. Why? Because We take a deep dive into the subjects, and we tell some fun stories.

Brandon Cockrell, Chris Elmore, and Chris Loudermilk discuss the small things that are driving your clients crazy. As coaches in the service industry, we have seen these service fails not only on ride-alongs, but also in our own homes. It’s time to bring these annoying pet peeves to an end. Listen in as we discuss:

With the Holiday Season upon us, we are facing the dreaded Holiday Objection. This objection comes in many forms, but it comes down to two basic objections: “I don’t have enough time” or “I don’t have enough money.” No matter how the holiday objection is phrased, everyone hates it.

 

Brandon Cockrell and Chris Loudermilk discuss ways you can give the holiday objection a one-two punch and knock it out.

Your business will have a crisis. All businesses face moments of what appears to be impossible odds. It’s happened to me here in the early days of SET, and it happened in my first real role as a business manager.

Thankfully, I’ve had mentors to help me through these crisis moments. Today I’m glad to tell you about one of those mentors. Her name is Virginia Selle.  I met Mrs. Selle when I turned 19. She was 75.

https://www.servextra.com/10-lessons-for-w…s-in-crisis-mode/

Steve and Rachel Egner own Steve’s Plumbing in Seattle, Washington. They are highly admired in their personal life and especially in the world of plumbing. They are also two of my very best friends. They are deeply influential in my life, and the lives of many plumbing contractors. They have been positive forces for change, and they have changed my life for the better. I’ll get into some of that in this podcast.

In this week’s podcast, Chris E. and Chris L. share their top 3 things that are probably holding you back on sales and/or service calls.

1) Your Gear

2) Lack of Courage

3) Lack of Relationship

In the Podcast Chris L. and Chris E. give 3 challenges to overcome these barriers to success.

Have you ever struggled with forecasting? You are not alone. Many business owners we talk to, feel that forecasting is challenging. 

Chris Elmore and Kerry Webb are here to tell you that you are not alone. Kerry talks about several contractors he works with that felt forecasting could not help them achieve their goals. 

In this episode of the Service Contractor Radio Show, Chris Elmore and Dr. Kerry Webb give you easy to use tips on how to make forecasting work for your business.

In this episode of The Service Contractor Radio Show, Todd Liles discusses the client journey with Larry Waters. 

Larry found SET in the early days and fought an uphill battle to gain his companies buy in. 

The loss of a talented team member was the catalyst for change. All companies experience pain. The ones that become SET clients made the decision to stop the pain.

Chris Elmore continues to chronicle Jack Arnold's journey to revamp and recharge his electrical company. 

Jack has suffered a recent setback, but while working through this challenge, he has discovered a new way to continue to help his business thrive. 

Jack Arnold's journey is a testament that you can help your business even if you feel hopeless. Follow Jack's journey on our website www.servextra.com.