Here are some topics from this week:

• Less Annoying CRM was named the #1 CRM by U.S. News and World Report.
• Tyler restarted employee raises after temporarily freezing them when the pandemic started.
• Rick now has fully self-serve onboarding.
• We discuss how to write a terms of service and privacy policy.
• Rick is making trade offs between sales and product time.
• Rick wants to retain some of his interns after the summer.
• Rick has validated that real estate is a good customer segment and is planning next steps.