WWD Voices

Winning Over Gen Z and Millennials


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Gen Z and Millennials may live their lives online, but savvy brands and marketers are finding this cohort increasingly enjoys shopping in real life—or IRL as the kids say.

a.k.a. Brands, whose portfolio of digitally native brands includes Princess Polly, Petal and Pup, Culture Kings and mnml, has been engaging with the brick-and-mortar space, from new stores to a push into wholesale distribution.

Princess Polly opened its first U.S. store in September 2023 in LA to “really great response,” and now the brand has 11 stores plus a “nice halo effect for the online business,” noted Ciaran Long, CEO of a.k.a. Brands in a Retail Rx podcast with Alex McKeown, senior vice president of Hilco Global Consumer Retail.  

The stores have added a new layer to the shopping experience. Meanwhile, Petal and Pup rolled out chain-wide at Nordstrom after a test, while the Culture Kings store in Las Vegas is about “retail-tainment,” from its half basketball court, licensed bar, car racing simulators and DJ booth to the hat wall with 4,000 skus.

“Over the last 18 months, as we've looked to scale the brands, we've taken the approach of, let's put our product in front of our customers, wherever they are… from a channel and marketing perspective,” said Long.

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WWD VoicesBy Fairchild Fashion Media

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