Within the Trenches

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 201 is a live audience episode and it was recorded on Mackinac Island, Michigan at the 2018 NENA/APCO conference. This is Open Mic, where we tell funny stories that come from 9-1-1. Enjoy and please share!

Sponsored by

Kim Turner, LLC – Facebook | Instagram | Twitter | Web

RapidSOS - Facebook | Twitter | Web | YouTube

Episode topics –

• An April Fool's prank on some officers
• MF has my money
• "It" is stuck in the vacuum hose
• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

This is a live audience episode and it was recorded live on Mackinac Island, Michigan at the 2018 NENA/APCO conference. It all started at the Michigan NENA conference 5 years ago for this podcast. Much has happened since then. I am honored and blessed to be able to do this and share dispatch stories. They are the important ones that you don't hear, but they are the ones that need to be heard. Since the time I started doing this, we have shared, we have healed and we have grown.

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected]. Thank you all for the support and for listening. If it wasn't for all of you, I would not have made it to this epic episode 200. Here's to many more...

Episode topics -

• IAM911 stories from the 9-1-1 professionals that make up the movement in Michigan

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 199 is an intro to an epic episode 200. Why an intro? Well, I want to give you a little taste of what you are going to hear. Episode 200 is a live audience episode of Imagine Listening. Enjoy...

Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Reader's Digest Article - "Secrets a 911 Dispatcher won't tell you"

Episode topics –

• An intro to episode 200
• Can you tell me what it is really like?

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to [email protected]

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 198 features Marc, Operations Center Supervisor with Queensland Ambulance Service, Queensland, Australia.

Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Episode topics –

• Marc's 9-1-1 story
• A call that sticks with him
• Differences in calls from Australia vs the United States
• And more...

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to [email protected]

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 197 features Michael, a police Lieutenant with the San Bernardino Police Department in California. This episode tells the story of the terrorist attack that took place on December 2nd, 2015, but from the side of those in the center and while Michael was in the field.

Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Episode topics –

• San Bernardino Terrorist Attack

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to [email protected]

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 196 features Samantha, dispatch supervisor with Fenton PD out of Michigan, past guest and Facebook podcast page admin. This episode revolves around 9-1-1 in the news.

Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Episode topics –

• Woman calls 9-1-1 for beer
• Bad! US man says he was shot by pet pooch
• Woman furiously sh*ts on floor of Time Hortons, throws it at employees
• Sloppy Joe - Urban Legend
• Woman who killed husband may have served lover's remains at BBQ

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to [email protected]

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 195 is a recap episode. In this episode I recap the last two conferences, upcoming sessions, giveaways and our month of May sponsor Kim Turner, LLC. Stay tuned for episode 196. This will be an episode you do not want to miss!

Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Episode topics –

• Indiana NENA/APCO recap
• NAVIGATOR recap
• Upcoming sessions
• Giveaways
• And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to [email protected]

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 194 features Lynn, Dispatch Supervisor with WestCom Emergency Communications, Iowa. This is the last episode recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada.

Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Episode topics –

• Lynn's 9-1-1 story
• Catching the dispatch bug
• De-gloving
• And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to [email protected]

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 193 features Jim Marshall, Director of the 9-1-1 Training Institute and author of The Resilient 9-1-1 Professional. This was recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada.

Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Episode topics –

• Health and dispatch
• The Resilient 9-1-1 Professional
• And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to [email protected]

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 192 features Lisa, 911 Manager with City of Fayetteville 911 Communications, NC. This was recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada.

Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Episode topics –

• Lisa's 9-1-1 story
• Deal with child callers
• Personal connections with those on the road
• And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to [email protected]