Words of Mass Disruption

This is a unique opportunity for you to hear a success story as it happens. This rare and uncut. This is the start of something that will be big in Dallas.

This is the very first conversation with an entrepreneur (Teresa Nguyen) that has been running her business for more than 10 years now. She started her PR firm in Dallas that focuses on elevating Asian food into the mainstream.

Recently she rebranded her agency to match her new goals and direction and focus... and she wants move from the mover and shaker in the background to the forefront and start her own podcast.

Follow Teresa on her journey as she begins something that will undoubtedly be super successful.

Follow us as I help her produce her new podcast and as she finds her voice.

It's not rocket science, it's just taking what you would do in real life and overlaying that onto LinkedIn. Do what works for you in real scenarios when you are selling or marketing or networking or looking for a job. If you are looking for a place to start or looking for advice on how to get your LinkedIn profile up to par... then you are in the right place.

I have wanted to do an episode on LinkedIn for a while about LinkedIn, so what better way to do it, than to have the master of LinkedIn himself on the show. John Nemo the author of Linked Riches joins us and tells you what you need to know to get your profile working for you. He walks through simple tips and ideas that will make your profile stand out from all of the others.

He also share a bunch of wisdom and templates that you can use to help you get moving in the right direction.

Two new members join LinkedIn every second, it is massive... it is google for B2B business.

 

John Nemo

In 2012 John wanted to scratch his entrepreneurial itch and quit his safe job, making great money and he focused strictly on LinkedIn and how to maximize this platform that so many people are barely scratching the surface of, even today.

Get a FREE copy of his book at his site - www.linkedinriches.com

@johnnemo on LinkedIn

 

Eric Hanes

We are on SPOTIFY ITUNES and GOOGLE

www.wordsofmassdisruption.net

Part 2 of the conversation with legendary restauranteur and entrepreneur PHIL ROMANO. The man behind Fuddruckers, Eatzi's, Trinity Groves, Nick and Sam's, The Network Bar and dozens more. We focus on the economics and the investment behind Fuddruckers and how he turned a $15k investment into a $3.4m payout in just two and a half years.

"It's called Lateral Integration: I make a disease and then I fix the disease to lessen the sin." - Phil Romano

We talk about his investment in an idea for a new product that would go on to save millions of lives. He invested just $250k and turned that into hundreds of millions of dollars just a few years later.

He has made many people famous for not getting into investments with him that paid out very well. One even had a nervous break down.

"It's hard to invest in other peoples ideas because I always had the best ideas." - Phil Romano

We talk about his value system and bill of rights, and how he uses this premise to build and manage his businesses and his personal life. He has five base values that he uses over and over that works for him.

We dive into the economics of the Trinity Grove project, and how it is creating the new generation of restaurant concepts, owners and operators.

"The accountant and attorney and everyone around me told me not to do it. That turned into an $800 million payoff." - Phil Romano

We also talk about the latest concept The Network Bar, and how it is designed to bridge the gap between millennials and the business folks who have "been there and done that". Phil talks about how the concept was originally conceived and what it ended up turning into and what the future looks like for it.

Check out the places Phil talks about in this episode.

https://www.networkbar.com/

https://nick-sams.com/

https://www.trinitygroves.com/

https://en.wikipedia.org/wiki/Phil_Romano

https://www.instagram.com/thenetworkbar/

 

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From mobsters to kings to arms dealers and judges to councilmen to speakeasys, country clubs and exclusive means clubs, Phil has seen it all. He has prepared meals for kings and he knows how to get maximum publicity doing it and he is the man behind the greatest hamburger.

Phil has continually evolved his ideas and concepts from membership only spots to open kitchens and locks on the door - and he continues to do that today with the Network Bar and Trinity Groves.

Phil believes that the fear of failure is much more powerful than the sweet smell of success. He knows that people don’t want the same thing, they want something different. He knows what they want before they do.

He has created concepts that have been replicated over and over. He has done more to pioneer the lifestyle and experiences we see in so many restaurants and bars today. Whether it is the open kitchen concepts (NAGS HEAD PUB) were you can see your meal being prepared, or the food being brought to your table for you to see it before it is cooked. He is also the man behind the salad bar and putting locks on his doors and creating members only concepts.

Phil knew people would pay to have their pictures on the wall, they would buy mugs with their name on it, they would pay to inscribe their names in the bar. He knew they would pay for memberships (ROMANOS 300) before the concept ever opened. At one concept (THE KEY HOLE), he put a padlock on the door and sold thousands of keys to open the lock. He knew that business men wanted to meet (THE NETWORK BAR) and eat at places that other business men were at. He knew that the experience and lifestyle is what people wanted and he knew and still knows how to deliver on that idea.

Ben Davis the founder of The Gents Place will tell future entrepreneurs to stop waiting, there are no excuses, just do it... the worst case is you will fail and you will learn and try again. You have to believe that failure is part of your success story.

In 2008, 25 year old Ben Davis decided to start his business, and to start a business at the highest price point in the area. The economy was crashing, he had no experience in the barbershop business, his son had just had open heart surgery and he had no money. But he left a great job working for a great boss to do his thing, to be the business man he knew he wanted to be.

Ben will tell you, that you have to jump in without hesitation, that you cannot let fear paralyze you and dictate your future. Ben jumped head first into a traditional barbershop industry, that he knew very little about, except that he didn't like it the way it was. He brought his interest in the experiential economy to a traditional business and created a new lifestyle brand approach to a boring and sometimes dreaded haircut experience.

His brand is about looking good and feeling good and that is key to you feeling and being successful. He believes you are never fully dressed without great hair.

The Gents Place is much more than just a haircut, it is a lifestyle of success.

BONUS: Ben talks about Jerry Jones (Dallas Cowboys owner) as an investor in The Gents Place versus Mark Cuban (Dallas Mavericks Owner) and both billionaires.

DECISION CALCULUS - MISTAKE TAX - EXPERIENTIAL ECONOMY

When you look and feel your best, you will do your best. That is what Ben Davis believes. He has taken the barbershop concept, through in some speak easy vibe and created a place to look your best, meet people and do some business while sipping on a fine whiskey.

Ben doesn't run his company The Gents Place like the average barbershop, he runs it like a business for business people. He also knows how to get his message across and he knows how to pull people in. Instead of giving away a free haircut to get new customers in, he offers them a free membership for a day. He is selling you the lifestyle that you already want to be a part of.

This is part 1 of my conversation with Ben Davis, we recorded this at the new Cowboys headquarters in Frisco, Texas. We dive into starting the business, creating something unique and working with investors.

This is the first episode of season 2.

For several months I have been thinking about doing an episode about disruption and change in regards to companies like Toys R Us and Blockbuster.

At first I was just going to do a tear down on why went wrong with Toys R Us but it was so negative I didn't want to do just that. I wasn't sure how I could balance it until recently, when I heard Ellen Barker the Senior Vice President and Chief Information Officer for Texas Instruments talk about this subject in regards to Texas Instruments.

It was a story I didn't know at all. From my narrow outsider perspective I thought Texas Instruments had grown smaller and irrelevant over the years, when in fact they are an impressive example of change and avoiding disruption to their business. They are far from obsolete, they have tripled their revenue and become very profitable by focusing more on some of the lesser known products and what they are truly great at.

More than 55% of jobs are some sort of sales job and more than 75% of educated workers end up in a sales job at sometime in their life. Also, when you take a look at many leaders out there, they tend to have similar or many times the same characteristics or abilities of great sellers, like being a strong story teller or having great empathy for others. Some people pride themselves on being a seller or in sales, but most don't even though a big part of their job is selling. Whether you are selling your personal ability and or skill set to your boss or you are working in a capacity where you are representing your company... you are selling something. So today I thought it would be good to sit down with someone that knows a thing or two about selling and what makes a great sales person. Here is the conversation with Sean Piket.

We will talk about sales and the sales process, like prospecting on purpose and ascending the credibility ladder.

SHOW NOTES

http://salesintegrity.com/

Sean Piket is the Founder and CEO of Sales Integrity. Sean work's with tech company Founders, CEOs, Presidents and their leadership teams to help them build, develop and lead their sales organizations more effectively through the strategic use of our Sales Coaching, Sales Consulting and Sales Recruiting services.

LinkedIn   |    Twitter   |   YouTube

Eric Hanes is your host of www.wordsofmassdisruption.net and works with the amazing team at Dialexa to deliver better and different solutions and products for their customers using Design Thinking as key tool to deliver better.

Instagram   |   Twitter   |   LinkedIn

Design Thinking is not just for product designers anymore, it can be a tool used by almost anyone to solve customer centric problems. In this episode Nicki Purcell (previously the Head of Operations at Nokia North America and CDO of Dallas Morning News) and I talk through the core elements that make up Design Thinking and how they can be applied in the real world.

How does the challenge of solving big problems change when it comes to big companies versus a smaller one? Does decades of prescribed process and methodology make it harder for a company to be nimble and adapt new methodologies?

SHOW NOTES

Nicki Purcell Chief Digital Officer of Dallas Morning News and previous Head of Operations for North America at Nokia. Nicki loves a good comeback story, and she will dive right into an opportunity to help turn a company around. She is passionate about technology and how it can be used to seamlessly improve people's lives. She also spends time at SMU teaching the digital accelerator program.  

Eric Hanes is your host of www.wordsofmassdisruption.net and works with the amazing team at Dialexa to deliver better and different solutions and products for their customers using Design Thinking as key tool to deliver better.

Instagram   |   Twitter   |   LinkedIn

How many times have minutes and hours have you wasted on waiting on hold for a customer service representative? Then when you finally get to someone you get disconnected or they ask you for the same information you have already given while on hold. Or they transfer you to someone else and you continue to wait on hold again.

We all have a bad customer service story, we even have good ones we can remember. But, what should companies be doing to improve customer service? Why are they approaching it in the wrong way?

Nima joins the show today to discuss some good examples, some bad examples and some ways to perhaps fix customer service.

SHOW NOTES

Nima KhanGhahi is a passionate sales coach, leadership trainer and speaker that focuses on developing and influencing people to maximize their full potential. 

With the help of many mentors and leaders he has been able to learn and teach many strategies that have taken people to the next level. His passion comes from helping people identify what they want to accomplish and then helping them get from point A to B.    Connect on LinkedIn: https://www.linkedin.com/in/nimakhanghahi/  Subscribe to YouTube: https://www.youtube.com/user/NimaLive/featured  Follow IG Account: Nimzstr Become a fan of Facebook: @nimathespeaker    WORDS OF MASS DISRUPTION www.wordsofmassdisruption.net   SUBSCRIBE - REVIEW - SHARE