Work Smart Live Smart with Beverly Beuermann-King

Work Smart Live Smart with Beverly Beuermann-King

By worksmartlivesmartBusinessHealth & FitnessMental HealthManagement
Download on the App Store

Work Smart Live Smart with Beverly Beuermann-King episodes

  • EP 852 – How To Deal With Your Difficult Customers
    Negative attitudes and behaviours are usually expressed when our customers are stressed out or they just don’t have the energy to use better communication skills, judgment and manners.
    Being stressed out is chronic in today’s society. We often have too much to do, too many decisions to make and are usually running behind schedule. The difficulty behind the negative attitudes and behaviours is that they are highly “toxic” to our staff.
    Dealing with difficult customers can make us feel grouchy, out-of-control and can rattle staff to the point where they may quit.
    It takes a lot of energy to be positive, to keep things in perspective and to actively fend off this toxic effect. As the leader, there are several steps that you can take to ensure that your staff can effectively handle the best and the worst in these customers.
    So here are Today’s Hot Tips For Reducing The Impact Of Negative Attitudes and Celebrating Getting To Know Your Customer Day:
    Discuss the types of customers that you may encounter ahead of time. What are some of the common complaints that your staff may face’ Share past experiences and horror stories with each other and prepare answers and solutions ahead of time.
    Teach your staff how to keep their composure, be assertive and know exactly what it is they want to communicate.
    Looking for resources to build your resiliency? Check out my Live Smart blog at worksmartlivesmart.com
    2 min
  • EP 851 – Weedless Wednesday
    Smoking is no longer glamourous.  Most people understand the link to major health issues.
    Though smoking has lost its ‘public’ appeal, it is still a major issue and addiction within our families and workplaces. Smoking cessation is the focus of many workplace wellness programs because nicotine addiction has a negative impact on absenteeism, productivity and benefits usage. 
    Wouldn’t it be great, if we could prevent the up and coming generations from having to face the ‘futility’ of quitting, of being a ‘slave’ to their addiction, or experiencing the devastating impact of their ‘habit’.
    Some people wrongly believe that if we continue to raise the price, add more tax or put more disgusting pictures on the packages, that people will stop smoking and choose to live a healthier life.
    However, being addicted to something, means that logic is skewed, and the addiction can always be justified or at least continued to exist
    So, I go back to my original statement…we have come a long way…but the key to our success is to continue to convince the younger generation that it isn’t worth it. 
    Today is Weedless Wednesday. Hopefully future generations will not understand the need for this kind of promotion.
    Looking for more ways to build your resiliency? Take my free on-line vulnerability test at worksmartlivesmart.com under the resources and courses tab.
    2 min
  • EP 851 – Weedless Wednesday
    Smoking is no longer glamourous.  Most people understand the link to major health issues.
    Though smoking has lost its ‘public’ appeal, it is still a major issue and addiction within our families and workplaces. Smoking cessation is the focus of many workplace wellness programs because nicotine addiction has a negative impact on absenteeism, productivity and benefits usage. 
    Wouldn’t it be great, if we could prevent the up and coming generations from having to face the ‘futility’ of quitting, of being a ‘slave’ to their addiction, or experiencing the devastating impact of their ‘habit’.
    Some people wrongly believe that if we continue to raise the price, add more tax or put more disgusting pictures on the packages, that people will stop smoking and choose to live a healthier life.
    However, being addicted to something, means that logic is skewed, and the addiction can always be justified or at least continued to exist
    So, I go back to my original statement…we have come a long way…but the key to our success is to continue to convince the younger generation that it isn’t worth it. 
    Today is Weedless Wednesday. Hopefully future generations will not understand the need for this kind of promotion.
    Looking for more ways to build your resiliency? Take my free on-line vulnerability test at worksmartlivesmart.com under the resources and courses tab.
    2 min
  • EP 850 – How's Your Memory
    1-519-527…….
    I use to be able to remember my friends birthdays, their phone numbers and the good times that we had together. Now, I find myself forgetting even my family’s birth dates, their phone numbers and who I met yesterday.
    I blame it on aging, but in reality, it is not really so much about aging, as it is about being so busy that I don’t take the time to file the information away.
    So here are Today’s Hot Tips For Building Resiliency Celebrating Good Memory Day:
    A good memory is nurtured by a healthy, common sense lifestyle. This requires a healthy body, mind and spirit.
    Participate in activities that stimulate your brain, such as reading, crossword puzzles, playing cards, and other mental exercises.
    Be social. Maintaining a network of friends will increase your overall level of brain stimulation.
    Exercise daily. Physical activity significantly lessens the chance of cardiovascular complications that could cause dementia.
    Manage stress through techniques such as relaxation, meditation and yoga.
    Finally, Find a healthy work-life balance. Learn to slow down and be in the moment.
    One of our biggest fears as we age is losing our memory. By taking care of ourselves and by learning to slow the chaos down, we allow our brains to access our memories more effectively and efficiently.
    By The Way…Good Memory Day was two days ago!
    If you like today’s wellness tips, let me know. You can leave me a review on amazon or through your #alexa app.
    Looking for more tips to build your resiliency? Look for my book on Amazon called Stress Out. 52 Weeks To Letting More Life In
    2 min
  • EP 850 – How's Your Memory
    1-519-527…….
    I use to be able to remember my friends birthdays, their phone numbers and the good times that we had together. Now, I find myself forgetting even my family’s birth dates, their phone numbers and who I met yesterday.
    I blame it on aging, but in reality, it is not really so much about aging, as it is about being so busy that I don’t take the time to file the information away.
    So here are Today’s Hot Tips For Building Resiliency Celebrating Good Memory Day:
    A good memory is nurtured by a healthy, common sense lifestyle. This requires a healthy body, mind and spirit.
    Participate in activities that stimulate your brain, such as reading, crossword puzzles, playing cards, and other mental exercises.
    Be social. Maintaining a network of friends will increase your overall level of brain stimulation.
    Exercise daily. Physical activity significantly lessens the chance of cardiovascular complications that could cause dementia.
    Manage stress through techniques such as relaxation, meditation and yoga.
    Finally, Find a healthy work-life balance. Learn to slow down and be in the moment.
    One of our biggest fears as we age is losing our memory. By taking care of ourselves and by learning to slow the chaos down, we allow our brains to access our memories more effectively and efficiently.
    By The Way…Good Memory Day was two days ago!
    If you like today’s wellness tips, let me know. You can leave me a review on amazon or through your #alexa app.
    Looking for more tips to build your resiliency? Look for my book on Amazon called Stress Out. 52 Weeks To Letting More Life In
    2 min
  • EP 849 – Sticks and Stones
    Words Hurt. Name Calling is a form of Emotional Abuse.
    Many of us have worked for or with someone who was emotionally abusive. According to research from  Employment Law Alliance, 45% of us reported being abused in the office.
    People who are the target of emotional abuse are made to feel insignificant and incapable.
    So here are Today’s Hot Tips For Building Resiliency and Bringing Awareness To No Name Calling Week:
    There is a thin line between joking around and causing harm to each other in the office. Nicknames are bound to pop up in the office. But once the name calling is unwanted and based on gender, sexuality, or ability, it's no longer a friendly exchange.
    If we are bullied, we might think it's because we are not a good worker, or perhaps not a good person. In other words, we start to believe what the bully is saying about us. We start to blame ourselves.
    Don't give in to the lie.
    Document your experience. If you don't keep track of what is happening, then, in the eyes of the law, it didn't happen.
    One of the bully's tactics will be to isolate you from fellow workers. Keep your relationships with co-workers as strong as you can.
    Let them know what is going on and let them know that you need support during this time.
    Looking for resources to build your healthy workplace? Check out my top 10 tips under Resources and Courses at worksmartlivesmart.com
    2 min
  • EP 849 – Sticks and Stones
    Words Hurt. Name Calling is a form of Emotional Abuse.
    Many of us have worked for or with someone who was emotionally abusive. According to research from  Employment Law Alliance, 45% of us reported being abused in the office.
    People who are the target of emotional abuse are made to feel insignificant and incapable.
    So here are Today’s Hot Tips For Building Resiliency and Bringing Awareness To No Name Calling Week:
    There is a thin line between joking around and causing harm to each other in the office. Nicknames are bound to pop up in the office. But once the name calling is unwanted and based on gender, sexuality, or ability, it's no longer a friendly exchange.
    If we are bullied, we might think it's because we are not a good worker, or perhaps not a good person. In other words, we start to believe what the bully is saying about us. We start to blame ourselves.
    Don't give in to the lie.
    Document your experience. If you don't keep track of what is happening, then, in the eyes of the law, it didn't happen.
    One of the bully's tactics will be to isolate you from fellow workers. Keep your relationships with co-workers as strong as you can.
    Let them know what is going on and let them know that you need support during this time.
    Looking for resources to build your healthy workplace? Check out my top 10 tips under Resources and Courses at worksmartlivesmart.com
    2 min
  • EP 848 – The Hunt For Happiness
    Happiness, for some can seem like an elusive dream and for others it is a constant reality. The difference is a mindset that looks for the best in a given situation.
    If we spend our time waiting for life to be perfect…the children are polite and well behaved…there is enough money in our savings account and retirement fund…the renovations are finished…we have the right job…we have the best partner… we may be waiting for a very long time and we may be disappointed that happiness doesn’t seem to come our way.
    True happiness is not putting a smile on our face and saying that everything is great, but it is problem solving the difficult situations and looking for the things in our life that are going well. In the workshops that I deliver, we talk about looking for the awesome. What are the cools things that are around us everyday that often we miss because we spend too much of our time looking for the things that are not quite right’
    So here are Today’s Hot Tips For Building Resiliency and Celebrating Hunt For Happiness Week:
    Look for the awesome
    Be thankful for the things that are true blessings in your life
    And understand that you have the final say in your own happiness
    Discover how to take small steps towards a healthier, happier, less-stressed you by visiting my website at worksmartlivesmart.com
    2 min
  • EP 848 – The Hunt For Happiness
    Happiness, for some can seem like an elusive dream and for others it is a constant reality. The difference is a mindset that looks for the best in a given situation.
    If we spend our time waiting for life to be perfect…the children are polite and well behaved…there is enough money in our savings account and retirement fund…the renovations are finished…we have the right job…we have the best partner… we may be waiting for a very long time and we may be disappointed that happiness doesn’t seem to come our way.
    True happiness is not putting a smile on our face and saying that everything is great, but it is problem solving the difficult situations and looking for the things in our life that are going well. In the workshops that I deliver, we talk about looking for the awesome. What are the cools things that are around us everyday that often we miss because we spend too much of our time looking for the things that are not quite right’
    So here are Today’s Hot Tips For Building Resiliency and Celebrating Hunt For Happiness Week:
    Look for the awesome
    Be thankful for the things that are true blessings in your life
    And understand that you have the final say in your own happiness
    Discover how to take small steps towards a healthier, happier, less-stressed you by visiting my website at worksmartlivesmart.com
    2 min
  • EP 847 – Life Balance
    It is a gorgeous July morning. I have finished watering my newly planted grass seed and now it is time to focus on my business. I am finally feeling like my life is in balance.
    This was a reflection on life that I had several years ago.  It didn’t mean that my life wasn’t chaotic, but I was feeling satisfied with the time and energy that I was spending on the various aspects of my life.
    Sometimes my ‘balance’ lasts for a long time, other times, that balance is fleeting. Balance to me, does not mean equal. Balance means satisfaction.
    So Here are today’s Hot Tips For Building Resiliency and Celebrating Life Balance Month:
    My First Strategy is the belief that I have a purpose in this world and that this world has a purpose.
    Second, is being comfortable with who I am. I am not superhuman. I try my best to take care of myself. My family and my business need me to function.
    Third, I enjoy the little things and look for the awesome.  In my reflection above, my day started outside, watering and weeding. For me, this is nature at its most glorious and it helps to ground and center me.
    Each day I experience different challenges, but these beliefs keep me satisfied with where I am going. How do you create more satisfaction and balance in your life?
    If you like today’s wellness tips, let me know. You can leave me a review on amazon or through your #alexa app.
    Looking for more ways to build your resiliency? Take my free on-line resiliency test at worksmartlivesmart.com under the resources and courses tab.
    2 min

About Work Smart Live Smart with Beverly Beuermann-King

From the publisher's feed

Hope, Health, and Happiness. Would you like to live your life with less stress and more happiness? Discover how to take small steps towards a healthier, happier, more resilient you.

Stress…

More shows like Work Smart Live Smart with Beverly Beuermann-King

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

19,285 Listeners