How can healthcare systems worldwide overcome workforce challenges while adapting to shifting demographics, advancing technologies, and evolving patient expectations?

In this episode, Dr. Navina Evans, the Chief Workforce, Training, and Education Officer at the new NHS England, discusses the challenges and evolution of workforce planning in the National Health Service (NHS) amid global pressures on healthcare systems. She highlights the importance of addressing workforce recruitment, retention, and reform to ensure sustainability, emphasizing the need for flexible career pathways and adaptability to changing demographics and technological advancements. Dr. Evans outlines the NHS's focus on multi-professional training, prevention, and addressing health inequalities while balancing the need for specialized and generalist skills. She also notes the importance of creating a workforce that reflects the evolving needs of patients, integrating community-based care, and leveraging advancements in AI and remote technologies. To meet future demands, she stresses the value of a dynamic, long-term workforce plan that adapts continuously to shifts in population needs and healthcare innovations.

Tune in and learn about the future of healthcare workforce planning, uncovering innovative strategies to tackle burnout, boost retention, and meet the changing needs of patients and providers alike!

About CareQuest:

CareQuest Institute for Oral Health is a national nonprofit dedicated to creating an oral health care system that is accessible, equitable, and integrated. Learn more about how their advocacy, philanthropy, research, and education are creating a better oral health system at carequest.org/turnonthelights

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