Workplace Warrior®

About Phyllis Sarkaria: Phyllis coaches both men and women in gaining influence in corporations and organizations. She has 25+ years of leadership experience and she's a Master Corporate Executive Coach, Facilitator, and a trusted advisor to the companies she works with. She has held executive roles in government affairs and human resources. Phyllis worked with the energy industry for almost 20 years, and 10 years of that was as a regulatory lobbyist. Before founding the Sarkaria Group, a leadership consulting group, Phyllis served as an internal advisor to C-Level Executives at Quidel Corporation. She was responsible for the Company's global HR strategy for over a dozen years. She also teaches Ethics and HR analytics in the Organizational Leadership Master's Program and the Human Resources Master's Program at Claremont Lincoln University and she is a member of the faculty for C.B. Bowman's Workplace Equity and Equality program. Phyllis has an MBA from Texas Tech University and an MA in Ethical Leadership at Claremont Lincoln University. She has numerous coaching certifications, and she's also in the process of publishing her book called "Map: A Field-Guide For Your Leadership Journey".

In this episode, Jordan and Phyllis discuss:

• Working in government affairs and recognizing the opportunity to lead and influence
• How your cultural background influences how you are perceived
• How a woman can gain influence in a predominantly male environment
• Common struggles in executives and the ROI for listening and caring

Key Takeaways

• When you do the right things with people and remove the boundaries and hurdles, people can be productive and great things can happen in the organization.
• Challenge yourself to think about what the pain points are for the people you're trying to influence. You have to know how your suggestion or your idea is going to impact what keeps people up at night.
• Your tone of voice, confidence and assertiveness is just as important as the words you're trying to get across.
• You have to find new avenues and tools for growth - holding on to what got you to where you are might prevent you from ever going further.

"Many times we have great ideas and we want to pursue those… but if it's not addressing pain points for someone at a higher level, then they're likely to see it as vitamins rather than a painkiller. Those are not necessarily seen as adding the greatest value in the organization. " — Phyllis Sarkaria

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Connect with Phyllis Sarkaria:

Website: http://www.sarkariagroup.com/

LinkedIn: https://www.linkedin.com/in/phyllis-sarkaria/

Twitter: https://twitter.com/PhyllisSarkaria

Connect with Jordan:

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Website: www.workplacewarriorinc.com

Twitter: https://twitter.com/jordangoldrich1

Facebook: https://www.facebook.com/jordan.goldrich

Instagram: https://www.instagram.com/jordangoldrich/

LinkedIn: https://www.linkedin.com/in/jgoldrich/

About Mitch Russo: In 1985, he founded Time Slips Corporation which grew to become the largest time tracking corporation in the world and in 1994. Time Slips Corporation was sold to Sage PLC for eight figures. While he was at Sage, Mitch went on to run all of Sage US as Chief Operations Officer, a division with 300 people with a market cap and excess of a hundred million. Mitch joined Chet Holmes and Tony Robbins and created Business Breakthroughs International, a company serving thousands of businesses a year with coaching, consulting, and training services. Mitch was the president and CEO. In 2015, he published The Invisible Organization, which is a CEO's guide in transitioning a traditional brick and mortar company into a fully virtual organization. Nominated twice for Inc Magazine entrepreneur of the year, Mitch helps companies scale rapidly.In 2018, he published Power Tribes, how certification can explode your business which is the master-blueprint for building profitable certification programs. In 2021, Mitch launched Clientfolio, which is a SaaS platform for coaches to increase productivity and decrease administration time.

In this episode, Jordan and Mitch Russo discuss:

• Mitch's experience working as CEO for Tony Robbins
• How Mitch's SaaS platform, "Clientfolio" cuts admin from 30 minutes to 5 for each coaching client.
• What an executive coach can do to increase their value to their client

Key Takeaways

• Don't coach in an area in which you don't have experience. It's not ethical.
• To build your company, get testimonials from people who respect you for how they've gained or transformed from your coaching.
• Coaching is mostly not about telling people what to do, it's sharing your experience and what strategies worked and what can work for them too.
• Failure is not the opposite of success, giving up is. You can't fail as long as you're pushing through all setbacks and hindrances.

"You don't have to be the best in the world to be a coach, you just have to be experienced in what your client needs." — Mitch Russo

Get Mitch Russo's free ebook on how to get publicity at, https://profitstackingsecrets.com/

Get Mitch Russo's blueprint for creating a certification program at www.powertribesbook.com

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Connect with Mitch Russo:

Website: https://mitchrusso.com/ | https://clientfol.io/client/

LinkedIn: https://www.linkedin.com/in/mitchrusso/

Twitter: https://twitter.com/mitchrusso

Connect with Jordan:

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Website: www.workplacewarriorinc.com

Twitter: https://twitter.com/jordangoldrich1

Facebook: https://www.facebook.com/jordan.goldrich

Instagram: https://www.instagram.com/jordangoldrich/

LinkedIn: https://www.linkedin.com/in/jgoldrich/

About Chris Olmsted: Chris helps businesses avoid employment-related legal claims by providing employment law compliance advice and he also defends employers in a variety of litigation matters. He's an attorney and shareholder in the San Diego office of Ogletree Deakins which is a California-based law firm. During his 25 years of experience litigating employment law claims, he has helped clients respond to just about every type of employment-related lawsuit that can be filed in California. He works with a team of talented defense attorneys in the firm's San Diego office as well as the firm's other offices throughout the state. He has 25 years of litigation experience combined with a long history of advising employers on a broad range of compliance issues and that enables Chris to offer his clients practical, succinct and creative advice. He got his law degree from Loyola Law School and his B.A. in the University of California, Berkeley.

In this episode, Jordan and Chris discuss:

• Worldwide trends in harassment, discrimination, and hostile work environment
• The state of remote working in the pandemic and how it might be moving forward
• Supporting people emotionally as a leader or co-worker
• Working with executive coaches to handle leadership issues

Key Takeaways

• Thanks to remote working, people reveal a part of themselves that they may perhaps not want to. We have to be sensitive to each other's preference for privacy.
• As leaders or even just co-workers, we have to check up on each other and show a level of empathy to how people are feeling without breaching any boundaries.
• If you're not a licensed mental health professional, don't involve yourself more than you should. Instead, help people get the help they need.
• If you want to lead effectively, you need to speak the language of the people you're leading

"You can be hard as an executive if you've earned their respect and you inspired people to work at their best. " — Chris Olmsted

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Connect with Chris Olmsted:

Website: https://ogletree.com/

LinkedIn: https://www.linkedin.com/in/christopherolmsted/

Twitter: https://twitter.com/ChrisOlmsted

Connect with Jordan:

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Website: www.workplacewarriorinc.com

Twitter: https://twitter.com/jordangoldrich1

Facebook: https://www.facebook.com/jordan.goldrich

Instagram: https://www.instagram.com/jordangoldrich/

LinkedIn: https://www.linkedin.com/in/jgoldrich/

About Jordan Goldrich: Jordan is a Master Corporate Executive Coach who partners with senior and developing leaders and executives who have a strong desire for results, who take charge, lead their teams, and accomplish the mission. His mission is to help them be completely authentic, fulfill their mission, and morale while taking performance to an even higher level. Jordan leverages his background as a Chief Operations Officer, Master Corporate Executive Coach, Professional Certified Coach, and Licensed Clinical Social Worker. He is co-author of the Amazon bestseller, Workplace Warrior®: People Skills For The No-Bullshit Executive, and producer and host of the Podcast Workplace Warrior: Drive Results Without Damaging Relationships®.

"When I realized that I needed the data and perspectives from everyone, even people I did not respect, I learned to cultivate compassion for people my brain was telling me don't deserve it."

Jordan Goldrich, MCEC

In this episode, Jordan and JJ Flizanes discuss:

• Most executives perceived as a bully, don't want to hurt people.
• Most think the pressure to change their communication style is politically correct bull.
• These leaders must find their authentic motivation to change
• Part of that motivation is knowing you need data and perspectives from everyone to be successful. Even people you don't respect know things that you don't know.

Key Takeaways

• The most effective leaders use a balance of "hard power" and "soft power"
• If you want to lead effectively, you have to talk to people in the language that they speak
• Some people will be offended by you because of their background and personality- This is not in your control.
• The effectiveness of Marshall Goldsmith's "Feedforward" process for determining what will work in your organization.

"How someone shows up in the world and how someone receives them are two different things" — JJ Flizanes

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Connect with JJ Flizanes:

Website: https://jjflizanes.com/

Instagram: https://www.instagram.com/jjflizanes/

Facebook: https://www.facebook.com/jflizanes/

LinkedIn: https://www.linkedin.com/in/jj-flizanes/

YouTube: https://www.youtube.com/channel/UCu6dllSIfbEVtBKbpDBavKw

Book: http://invisiblefitness.com/the-invisible-fitness/

Connect with Jordan:

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Website: www.workplacewarriorinc.com

Twitter: https://twitter.com/jordangoldrich1

Facebook: https://www.facebook.com/jordan.goldrich

Instagram: https://www.instagram.com/jordangoldrich/

LinkedIn: https://www.linkedin.com/in/jgoldrich/

About Stephen Mitchley: He is the Chief Strategy Officer who leads The Vitality Group's digital and global partner disciplines. He brings more than 25 years of experience and expertise in overseeing operations and technology to The Vitality Group product team. Mr. Mitchley joined Vitality Group's parent South Africa based Discovery Holdings Limited in 2000 and has had exposure across the group, leading large-scale process re-engineering activities and designing and building operations for new products and services. Before that, he helped found The Vitality Group as COO back in December of 2007. He headed up the business solutions division responsible for broad operating model design, quality management, resource planning, data integrity, business intelligence and systems support. He graduated from the University of Witwatersrand, school of Mechanical Engineering in 1992 and then completed a Master's Degree with papers published internationally.

In this episode, Jordan and Stephen discuss:

• Creating a bridge between your health plan and your employees to incentivize building health and wellness.
• The impact of engagement on employee health and wellness.
• Employee health and wellness is a key to both employee and client satisfaction.
• A review of "The Goal" by Eliyahu M. Goldratt - developing the theory of constraints.

Key Takeaways

• Enertia is the primary block for building a lifestyle that creates health and wellness.
• People won't engage if it takes too much effort to do something.
• There's no one-size-fits-all for your personal health.
• The Vitality Group program can provide an Apple watch that can monitor and encourage activities tailored to employees' lifestyle and health needs.
• We're often overly optimistic about our health - we tend to not think of our health when we're not sick.

"Organizations that show the most resilience are those that can keep their employees engaged." — Stephen Mitchley

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Read "The Goal" by Eliyahu M. Goldratt: https://www.amazon.com/Goal-Process-Ongoing-Improvement/dp/0884271951

Connect with Stephen Mitchley:

Website: https://www.vitalitygroup.com/

LinkedIn: https://www.linkedin.com/in/stephen-mitchley-985b046/

Twitter: https://twitter.com/stephenmitchley

Connect with Jordan:

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Website: www.workplacewarriorinc.com

Twitter: https://twitter.com/jordangoldrich1

Facebook: https://www.facebook.com/jordan.goldrich

Instagram: https://www.instagram.com/jordangoldrich/

LinkedIn: https://www.linkedin.com/in/jgoldrich/

About Gregg Ward: He was a professional actor, writer, director and producer in New York and in London. He was also a trainer in the New York City Police Department using live theater in helping police handle difficult situations that they encounter. He was also a freelance journalist on an assignment for BBC in the United Kingdom. Now, he serves as a speaker, consultant, trainer and executive coach for global corporations and government on respect, emotional intelligence, and cultural transformation. He's also the author of the award-winning, best-selling business fable, "The Respectful Leader". He's the founder and executive director of the Center For Respectful Leadership. He's also a little league umpire in his spare time.

In this episode, Jordan and Gregg discuss:

• The broader and feeling meaning of "diversity" - talking about Diversity, Equity and Inclusion as a white guy.
• Humanity's tendency of simplifying everything into binary systems
• What role does respect play in our lives and what does it mean to be a "respectful leader" - the Golden Rule and the Platinum Rule
• Earning someone's respect versus earning someone's trust - and how you can earn both at the same time.
• Developing respectful directness and personal resilience

Key Takeaways

• There's more to diversity than just race - there's diversity of opinion, experience, knowledge, expertise, skills and nationality.
• Some things can't be simplified into binary systems. There's a whole spectrum of diversity in life and failing to recognize that is neither honest nor accurate.
• When a boss says "you need to earn my respect", what happens is that the subordinate actually loses respect for the boss.
• People don't always want to be treated the way you want to be treated and so instead, you should treat others the way they want to be treated.
• Respect people, respect yourself, and you'll do okay.

"If we have a level of respect for each other, then it's very likely that we're gonna work together just fine… Treat someone with respect no matter who they are." — Gregg Ward

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Get Gregg's Book for Free when you register at centerforrespectfulleadership.org and mention Workplace Warrior!

Connect with Gregg Ward:

Website: https://greggwardgroup.com/

LinkedIn: https://www.linkedin.com/in/greggward/

Twitter: https://twitter.com/greggwardgroup

Connect with Jordan:

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Website: www.workplacewarriorinc.com

Twitter: https://twitter.com/jordangoldrich1

Facebook: https://www.facebook.com/jordan.goldrich

Instagram: https://www.instagram.com/jordangoldrich/

LinkedIn: https://www.linkedin.com/in/jgoldrich/

About Jeff Smith: He is the founder and CEO of the Supporting Lines Institute. He's on a mission to help leaders and teams perform so that people have a better human experience at work. He builds on 20 years of diverse leadership experience. He's been a CEO, a CFO, and global head of sales.

Jeff is a certified executive coach, chartered professional accountant, certified Dharma Yoga Instructor and is a past recipient of Business In Vancouver's Forty under 40 Award.

In this episode, Jordan and Jeff discuss:

• How a "Force of Nature '' leader can avoid being a damaging hurricane.
• How to create alignment and collaboration to drive results while improving the human experience.
• How to assess whether you have a high performance team/organization
• How the concept of "Supporting Lines'' increases workplace productivity
• The journey from being a "good manager" to a "good leader"

Key Takeaways

• Based on our guest's research, the number one predictor of employee engagement is when leaders involve people in planning.
• The ability to hold great one-on-one meetings is also critical.
• Use Marshall Goldsmith's "Feedforward" process
• Ground evaluations of success on contribution to the value chain/production process.
• Successful leaders create a safe space for their team to provide negative feedback. Everyone has information the leader does not have.

"Bring your team in because they can help you. They're the best experts on knowing when you're doing the things that you can't see.." — Jeff Smith

Get a complimentary assessment (HIgh Performance Index™ Prediction) & debrief of your high performance leadership competencies.

https://supportinglines.com/services/high-performance-index/

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com www.highperformanceindex.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Connect with Jeff Smith:

Website: https://supportinglines.com/

LinkedIn: https://www.linkedin.com/in/jeffcyo/

Twitter: https://twitter.com/jeffcyo

Connect with Jordan:

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Website: www.workplacewarriorinc.com

Twitter: https://twitter.com/jordangoldrich1

Facebook: https://www.facebook.com/jordan.goldrich

Instagram: https://www.instagram.com/jordangoldrich/

LinkedIn: https://www.linkedin.com/in/jgoldrich/

About Mercedes Martin: She has over two decades of experience in strategic business consulting, inclusion coaching, global diversity and leadership development. Prior to launching her current consultancy, Mercedes worked at Ernst and Young for almost ten years in talent development, organizational, change and as an executive coach. After Ernst and Young, she was Executive Vice President of Business, Transformation and Innovation at Ashton212 consulting firm. Mercedes served as staff development officer in the United States AirForce early in her career.

Mercedes is a native Spanish speaker and a master corporate coach. She has worked with Fortune 500 companies including PepsiCo, Proctor and Gamble, Shell Oil, and Kellogs. Her global engagements have been across Argentina, Brazil, Chile, Columbia, Costa Rica, Denmark, El Salvador, England, Mexico, Nigeria, Spain, and the United States.

In this episode, Jordan and Mercedes discuss:

• What really keeps corporate leaders from responding to social issues and what a "safe and brave space" looks like
• Mercedes conversation with the leader of the Proud Boys and with a North Carolina Trump supporter who carried a gun and had a tattoo of the Buddha.
• How to set up learning experiences or conversations where people can learn and exchange information without blame or shame
• Finding another perspective and another way of navigating polarity
• Why people find it so hard to navigate through polarizing issues and what the problem really is

Key Takeaways

• Create a safe and brave space for people to be able to talk freely without fear of judgement - to be able to go against the status quo and still be respected and included
• Listen to all the sides of an issue - don't drown in your confirmation bias by just listening to what you already believe in. Get out of your own "echo chamber".
• Be mature enough to discuss and respond to issues that have any aspect of VUCA (volatility, uncertainty, complexity and ambiguity)
• Oftentimes, it's not really the data that sets people off - it's the historical and emotional aspect of it that could "trigger" a negative response. Understanding this is the key to having better conversations with others

"first, model curiosity; second, make it okay to say 'I don't know'; third, make it okay to say 'I need help'. " — Mercedes Martin

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Connect with Mercedes Martin:

Website: https://mercedesmartin.co/

LinkedIn: https://www.linkedin.com/in/mercedesemartin/

Connect with Jordan:

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Website: www.workplacewarriorinc.com

Twitter: https://twitter.com/jordangoldrich1

Facebook: https://www.facebook.com/jordan.goldrich

Instagram: https://www.instagram.com/jordangoldrich/

LinkedIn: https://www.linkedin.com/in/jgoldrich/

About David Peckinpaugh: David is the President of Maritz Global Events, one of the largest meeting and incentive travel management companies in the world. He has been in the industry for 30 years. He drives his company's culture with the mindset of "first take good care of each other", applying it within the organization and towards his clients. David leads Maritz Global Events in a mission to not only impact their client's lives positively, but also to make a positive impact on the world; addressing issues like human trafficking and sustainability.

In this episode, Jordan and David discuss:

• David's unusual journey towards becoming the president of an events management company.
• The three P's of personal success, how they connect to the "triple bottom line" and how they impact the company's financial success.
• The biggest and most unexpected challenges the business went through in the pandemic and the tough decisions that they had to make to get the company through it.
• The issue of human trafficking and why it was chosen as the company's advocacy focus.
• How is the workplace going to change and how can business adapt to the current unstable times

Key Takeaways

• Your organization's culture will drive your results and your core values will be challenged.
• Transparent Communication: Don't hide anything
• Face the brutal facts head on
• Have strong employee involvement in key initiatives
• The triple bottom line: people, financial, sustainability. Measure and celebrate all of them
• Sustainability is not only about the environment, but also about the person's wellness and wellbeing.

"If you have the right culture in place - if people are feeling good about themselves, the work they do, and how they're being treated, that will reflect in everything you do… and ultimately it's going to drive your bottom line results." — David Peckinpaugh

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Connect with David Peckinpaugh:

E-Book Download: https://info.maritzglobalevents.com/wellbeing-ebook

Website: https://www.maritz.com/

Twitter: https://twitter.com/dpeckinpaugh

LinkedIn: https://www.linkedin.com/in/david-peckinpaugh

Connect with Jordan:

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Website: www.workplacewarriorinc.com

Twitter: https://twitter.com/jordangoldrich1

Facebook: https://www.facebook.com/jordan.goldrich

Instagram: https://www.instagram.com/jordangoldrich/

LinkedIn: https://www.linkedin.com/in/jgoldrich/

About Tara McCool: She began her career in broadcasting and journalism which was where she first learned about the importance of bringing compassion to the workplace. From devastated interviewees to nervous live guests, she felt that compassion needed to be present to help the person feel safe and for the interview to be successful. Over 20 years later, when she transitioned to corporate and worked her way to an executive role, leading human resources and communications, compassion was once again a critical component to her success. She believed self-compassion and compassion for others is a skill that must be developed to be a truly aware and impactful leader. After 10 years of coaching leaders and employees through many challenging situations, Tara decided to focus solely on leadership awareness through her own consulting company. She believes that most leaders have great intentions and want their people to be happy. Many are just aren't aware that their actions or inactions are actually making people miserable. With a little guidance, leaders can make small changes that may have a big impact on the overall happiness and performance of their team.

In this episode, Jordan and Tara discuss:

• The importance of compassion in the workplace, especially in leaders, and how you can develop compassion.
• The true meaning of compassion - alleviate the suffering without coddling.
• Honesty and being clear in giving feedback about what people could be doing wrong.
• How you can accept negative feedback, wherever you are coming from.

Key Takeaways

• A compassionate leader notices when a team member is in distress, they take action to get them through it. Awareness is key in being a compassionate leader.
• Surround yourself with people who will be honest and direct with you when you're not being a good leader.
• Compassionate leadership essentials: have the strength to be vulnerable, have the strength, to be honest, build a foundation of trust, be willing to have tough conversations when needed.
• Giving honest feedback is a gift that you give to someone. It's your responsibility as a leader and a teammate to provide clarity and accountability to people that need it in the workplace.

"A leader who thinks only about themselves is not going to garner the same amount of respect as a leader who's truly thinking about their team at all times." — Tara McCool

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Connect with Tara McCool :

Website: https://taramccool.com/ &

www.thepowerofcompassion.com

Instagram: https://www.instagram.com/taramccoolcoaching/

LinkedIn: https://www.linkedin.com/in/tara-mccool

Connect with Jordan:

Get the complimentary guide: How To Select An Executive Coach at www.selectcoach.workplacewarrior.com

Get the Am I Abrasive Self Test at abrasive.workplacewarrior.com

Website: www.workplacewarriorinc.com

Twitter: https://twitter.com/jordangoldrich1

Facebook: https://www.facebook.com/jordan.goldrich

Instagram: https://www.instagram.com/jordangoldrich/

LinkedIn: https://www.linkedin.com/in/jgoldrich/