<a href="https://leanblog.org/audio345" target="_blank" rel="noopener noreferer">Blog post</a>
tl;dr summary: Karyn Ross enlightened me about World Kindness Day and provided invaluable feedback on my book, <a href="https://mistakesbook.com/">The Mistakes That Make Us</a>. Her insights particularly helped me replace the term “grace” with “kindness,” enhancing the book's inclusivity. She also helped me better distinguish between being “nice” and “kind.”

Blog post tl;dr summary: Karyn Ross enlightened me about World Kindness Day and provided invaluable feedback on my book, The Mistakes That Make Us. Her insights particularly helped me replace the term “grace” with “kindness,” enhancing the book's inclusivity. She also helped me better distinguish between being “nice” and “kind.”

<a href="https://leanblog.org/audio345" rel="noopener noreferrer">Blog post</a>
tl;dr summary: Karyn Ross enlightened me about World Kindness Day and provided invaluable feedback on my book,&nbsp;<a href="https://mistakesbook.com/" rel="noopener noreferrer">The Mistakes That Make Us</a>. Her insights particularly helped me replace the term “grace” with “kindness,” enhancing the book's inclusivity. She also helped me better distinguish between being “nice” and “kind.”

World Kindness Day, The Mistakes That Make Us, and Help From Karyn Ross

Lean Blog Audio is a short-form podcast featuring audio versions of articles from LeanBlog.org, written, read, and expanded by Mark Graban.

Each episode explores practical Lean thinking, psychological safety, continuous improvement, and leadership—through real-world examples from healthcare, manufacturing, startups, and other complex work environments.

Topics include learning from mistakes, reducing fear and blame, improving systems, and using data thoughtfully through tools like Process Behavior Charts. Episodes often go beyond the original blog post, adding fresh context and reflections.

Business

Lean Blog Audio is a short-form podcast featuring audio versions of articles from LeanBlog.org, written, read, and expanded by Mark Graban. Each episode explores practical Lean thinking, psychological safety, continuous improvement, and leadership—through real-world examples from healthcare, manufacturing, startups, and other complex work environments. Topics include learning from mistakes, reducing fear and blame, improving systems, and using data thoughtfully through tools like Process Behavior Charts. Episodes often go beyond the original blog post, adding fresh context and reflections.

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World Kindness Day, The Mistakes That Make Us, and Help From Karyn Ross

World Kindness Day, The Mistakes That Make Us, and Help From Karyn Ross

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