Canadian banks have a global reputation as safe, secure institutions with reliable dividends for investors. But federal policies have given the Big 6 a dominant position that has resulted in a lack of real competition among them, leading to excessive fees for customers and a risk aversion that weighs on the Canadian economy at large. A look at why Canada's protected financial services market needs to change in service to all Canadians, and whether credit unions or online banks offer a better alternative.

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