
Sign up to save your podcasts
Or


Most kids who grew up spending too much time at the video
Alan: Hey, you’re listening to the XR for Business Podcast with your host, Alan Smithson. In this episode coming up is Kevin Williams. He is the out-of-home location-based entertainment expert, and he’s what’s coming up next. We’re going to talk about Disney vision, the 90s, immersive entertainment, dream craft, driving go-karts in augmented reality, Great Wolf Lodge and magical wands. All that and much more coming up on the XR for Business Podcast. Founder of the DNA conference and publisher of the ever-mindblowing Stinger Report and my guest today, Kevin Williams. Thank you so much for joining me on the show.
Kevin: Thank you, Alan, a real
Alan: It’s my absolute pleasure. You don’t know this, but you’re one of my very first mentors in this entire industry. You were the first person I reached out to and you were so gracious with helping me understand this world of VR and AR before anybody really caught on to this. That was back in 2014, and I’ll never forget it. So thank you for being there for me.
Kevin: Oh, thank you for
Alan: And with that, I want to make a challenge to everybody in the industry who owns some sort of VR or AR device — and I am included in this. It’s easy for us to not remember the journey and excitement of our first few times of trying these technologies. I implore everybody and make a challenge to everybody that owns a device — or many devices, in our case — in the next seven days, to put it on as many heads as possible; to get those reactions, to re-energize yourself to the fact that wow, this technology is revolutionary, it is mind-blowing. And we have it sitting in our backpacks, sitting on our desks, sitting in our labs. Let’s show everybody.
Kevin: Well, that’s part of the
Alan: I couldn’t agree more. I
Kevin: It’s interesting; you
Alan: “Disney-bution
Kevin: So, Disneyvision was the system that was its Epcot in the 90s. That’s where a lot of people first heard about virtual reality in the theme park sector. And because Disney at the time was trying to work out which was the best way to get people into virtual reality — and this technology is clunky, was using CRTs — they came up with a two-part system where there was a liner that you put on first, and then the head-mounted display component clipped into that liner when you go to the right, standing in the queue line. As they say, nothing is new; it’s just the wrappers that change. Here we are, 2018-2019, and the same principle is being used by these guys. And it’s obviously at the Lions Gate theme park attraction in Asia.
Alan: So I got to ask this,
Kevin: 25, now.
Alan: 25 years. Walk us through
Kevin: I’ve always been a fan of
Alan: Basically what you’re saying, Kevin, is you’re calling people’s bullshit.
Kevin: No. That’s unfair, because one man’s bullshit is another man’s caviar. I am not God. I do not have all the answers. I make mistakes like everybody else, and it’s unfair for me to say I am right and you are wrong. What I try and do is collect enough information. I was taught in college that the only way that you could try and get to the basics of any problem is by collecting enough facts, or enough information that you can treat as facts. And so, I love history. I am a super-nerd, and I also like playing detective. I like tracing the money in many of these projects. For example, we’re just finishing a Stinger Report where we’re talking about the developments of a brand new theory of augmented reality systems being deployed in a facility. It’s not a new idea. It’s just taking an older idea and utilizing new technology. That’s fundamentally what we have in the out-of-home entertainment sector. Nothing’s changed from the carnival, from the theme park. Walt Disney back in 1955 recognized everything that we’re doing in the current modern out-of-home entertainment industry. It’s just we’re applying the same metrics with new technology. So to your point, I don’t call bullshit. I just follow the lines.
Alan: And you’ve been following
Kevin: Yes, I’m waiting for it
Alan: So what are the real
Kevin: I work in the immersive entertainment industry. I don’t work in the VR industry. I don’t work in the augmented reality industry, in the CAVE industry, in the 3D projection mapping industry. I work in immersive. And what’s happened is connectivity, digital entertainment and interactivity have become understandable, controllable and repeatable to the point — courtesy of the consumer game, mobile phones, courtesy of digital entertainment and simulation and training — and all of this technology has now switched together., and certain dreams that we’ve had in the theme park industry are now achievable with the magic of the current technology. It’s achievable. I’m not saying what’s being successful; it’s achievable.
Alan: Give us an example.
Kevin: We’ve always wanted to be
Alan: It’s kind of like going to a video arcade. So we have a couple of them here. We’ve got Playdium and we’ve got the Rec Room, and you go there and you play some racing games, right? You sit down with some friends and you’re racing, and that’s fun. But then you step outside and then you’ve got a go-kart.
Kevin: Yeah.
Alan: And it’s a different visceral experience, driving a go-kart with your friends.
Kevin: Physicality.
Alan: There’s a physicality. There’s a bit of danger there. Which of the attractions that you’ve seen recently have kind of giving you that feeling like, “wow, I am I’m on a dragon,” or “I’m racing a motorbike?” What gives somebody that rush, that isn’t the physical footprint of an actual go-kart track, because that is expensive. A roller coaster is expensive to build. How can we deliver that in a digital means that is convincing enough? Or what have you seen that is?
Kevin: So in the go-karts we see companies like Meleap with their Hado Kart system, where you actually feel that you’re in Mario [Kart]. So I’m sitting in a normal go-kart, and I think environment. But when I put on the HoloLens headset, I see in front of me the bombs, coins, scores of the competitors. So that was an addition. So that, Alan, is the addition of technology to take a mundane experience and take it to a new level.
Alan: Hold on Kevin, did you just say, “I put on a HoloLens and I drive an actual go-kart and I get to go pick up coins and stuff?”
Kevin: Correct.
Alan: I want one, where can I
Kevin: Japan at the moment, and hopefully it’ll be at the IL show. But there is another company that has developed it one stage further. There’s an issue here in our industry that we have a concern about putting head-mounted displays and glasses on people’s heads if you’re dealing with thousands of guests. We now have two companies that developed a version of that where rather than using augmented reality, they use 3D projection mapping, and they’re actually projecting onto the surface of the go-cart course. The coins, the power-ups, boosters, the big stuff.
Alan: That’s incredible.
Kevin: This is immersion. This
Alan: We’ve been overthinking
Kevin: Yes! We have been overthinking it! And we have been overthinking what the level of immersion some people want. Do you want to have a head-mounted display, or would you rather have the images projected onto the surface you can interact with? I’ve been looking at this augmented reality climbing wall, and it’s seamless, and it’s compelling. And the other nice thing about it is people standing around the climbing wall can see the experience that the individual’s having, where sadly, with some augmented reality and virtual reality experiences, all you’re looking at is some fool with a head mount on.
Alan: That’s not that exciting
Kevin: Yeah, exactly. It’s that
Alan: I’m going to take it back just a little bit, because honestly, you nailed it when you said “fun.” That’s really all people want, to have fun; when they’re watching movies, when listening to music.
Kevin: They want to have fun
Alan: I think we’re reaching
Kevin: So it’s a fun domain. Even though I firmly wear an out-of-home entertainment hat, I also have to wear a futurist’s hat, which is, I have to keep up-to-date with technology. And one of the things that I’ve noticed is technology saturation and overload. So one of the things that companies are now talking about is how do they ease back on the technology and make the experience more personable? And I’ve noticed that it’s getting more and more that we’re trying to go for a frictionless experience. You’ve noticed now that we don’t want to put our hands in our pocket to pull out change or notes. We want to be able to just tap our phone and pay for small items — or even medium-sized items — with frictionless. We’re prepared to give away some of our, shall we say, freedoms — I don’t mean social freedoms, but I just mean control freedoms day to day life — for a simpler, more compelling experience. And so you’ll be seeing in the theme park industry the removal of the paper ticket, and the appearance of the wrist band. By giving away a little bit of my freedom by having that wrist band. That means that I don’t have to carry a key to my lockers. I don’t have to have a key to my door. I don’t have to have my wallet on me when I want to buy a burger. And I don’t have to stand in the queue for three hours to get to the front of the ride.
Alan: So I have children. And
Kevin: Oh, yes. Did they lock in
Alan: They have figured it out,
Kevin: So the wristband gives you the security that you know your kids, if they even migrate out of the coverage of that wristband, alarms go off. Number two, you can go to any member of staff and ask where they are. Number three, they feel empowered, children, because they’re now grown-ups, because you let them off the leash. You haven’t wrapped them in bubble wrap and won’t let them run away. You are allowing them to be themselves. And depending on which venue you went to, there is a fantastic wand game that was created, and the kids get it and the parents are beginning to get it. It’s an equivalent of, before Pokemon Go was Pokemon Go, these guys at Great Wolf created a really fun experience. And it’s so fun that the adults get into it. It’s usually — for those I haven’t seen it — it’s RFID wands. But when you do a special motion near certain game terminals, if you do your magic movement correctly, then it opens up a narrative and you try to learn all the special moves to create points. And in some cases, people are going back again and again to that experience. And it’s not high-tech by any means. It’s showing its age. But when a game works, and — remember this word — when it’s fun, they’ll keep on coming back.
Alan: Wow. I mean, that’s the
Kevin: That’ll be on my
Alan: So what attractions in
Kevin: So, for the audience that
Alan: The Ghostbusters
Kevin: That smell of marshmallow.
Alan: Oh my god, the smell of
Kevin: And then when they did
Alan: Crazy — the scent. I keep
Kevin: And then we’ve Wreck-It
Alan: So Kevin, this is exactly
Kevin: Yeah. If you could, you
Alan: But it’s not reasonable to
Kevin: Well, many of your listeners might not be familiar, but I come from a military simulation background, so I got sucked into military besome back in the early 90s because that was the only place that had the technology — the graphical processing technology — to create the high-level of engagement we wanted to achieve in the theme park industry. And so we called it the soul beating the swords into plowshares, taking the latest flight simulator computer systems and flight motion-based systems and creating Star Tours. That’s the kind of lineage. And so we are still stealing from the training industry, and putting that type of technology into our entertainment facilities’ next generation. I just did a presentation here in Mountain View for Technology Summit and they were talking about the latest CAVEs — computer augmented virtual environments — that allow you to walk into a projected box where you are literally dropped into the virtual experience. No need for a head-mounted display. No need 3D glasses, because you’re pushing the latest 8K projections onto every surface around me, including the floor that I’m standing on. And that is the kind of visceral emotion that we’re getting at the moment. And to your point, one day you’re running a virtual reality arcade facility. The next day, possibly when you have a downturn, you’re running experientials; you’re running virtual tours. We have a client at the moment that’s done a fantastic job with National Geographic to create an immersive and compelling virtual tour of unique locations around the world. So you have hundreds of people with head-mounted displays, sitting in an auditorium, going on a virtual field trip. That is the future. If we can create compelling immersive entertainment, then we can create a compelling immersive training.
Alan: We have to fix this
Kevin: And IBM always goes for a
Alan: I can’t even imagine;
Kevin: I try not to generalize,
Alan: One hundred percent, couldn’t have said it better myself. So speaking of learning and learning fast, one of the ways that I learn faster than anything is going to conferences. And you mentioned two things. You mentioned your modeling and simulation, or military simulations. There’s a conference coming up in Orlando called ITSEC. And it’s the world’s largest modeling simulation and training event. And then the second one is the IAAPA, the Global Association for the Attractions Industry. I believe that’s also in Orlando, actually.
Kevin: Same exhibition facility.
Alan: It’s kind of crazy.
Kevin: And then you’ve also got
Alan: That’s another podcast all
Kevin: That’s all on its own.
Alan: We’ll get John Cunningham
Kevin: Oh, yeah.
Alan: We’ll get them out. We’ll
Kevin: Some of your listeners may not know that I’m an ex-Walt Disney Imagineer. And so I love the history of what Disney sets out to do with this theme park business. And it’s interesting to find out that even military mission and military business has had tentacles into the Disney decision to open up in Orlando.
Alan: That’s incredible. Oh, my
Kevin: XR technologies?
Alan: OK… Explain.
Kevin: I would like people to be
Alan: All right.
Kevin: So I was always taught by
Alan: Yeah, I think in the case
Kevin: There you go. Incumbant
Alan: Explain.
Kevin: Projection mapping. Just
Alan: We have projection mapping
Kevin: EyeClick?
Alan: No. It’s like a
Kevin: Oh, you mean castAR,
Alan: No, it’s not AR.
Kevin: Tri-Fi’s the version
Alan: Lightform, Lightform!
Kevin: Oh yes. Well, yes, you
Alan: What I’m saying is if you
Kevin: Yes we do.
Alan: –insanely amazing things,
Kevin: Exactly.
Alan: And art is something
Kevin: So one of the best 3D
Alan: That’s insane.
Kevin: But that’s that’s what
Alan: It may be practical in
Kevin: Alan! I work in the
Alan: So places where you can
Kevin: It’s expensive. It’s
Alan: Yeah, for sure.
Kevin: Oh, the 8K projection
Alan: That’s insane.
Kevin: Yeah, this is totally
Alan: I think the highlight of
Kevin: Oh, yeah. There are a
Alan: Indeed, indeed. Well,
Kevin: I’m always on Facebook, always on Twitter, always will. Linkedin: look up Kevin Williams of KWP and you should hunt me down. If you want to send us an email it’s [email protected], that will get me wherever I am, if you want to get onto the subscription list of the Stinger Reports. Just send me an email with subscription on it. I’ll make sure that you receive it. We write a lot of articles for the trade pubs. I also have a column in VR Focus that I’m going to be starting up again and I hope to have completed by the end of the year with our co-author Michael Mascioni, a sequel to a previous book. In 2013-14, we launched the first book, The Immersive Frontier, and a sequel to that is coming out at the beginning of next year, that goes into the details of the immersive opportunities and out-of-home entertainment, and also is looking a little bit towards the future. We like a little bit of crystal ball.
Imagine owning the
He also talks about The
Alan: Welcome to the XR for
Hrish, welcome to the show, my friend.
Hrish: Hey, thanks so much for
Alan: Oh, absolute pleasure. You
Hrish: The VR/AR Conference?
Alan: Yeah.The VR/AR Association
Hrish: Yeah.
Alan: Tell us about it.
Hrish: Sure, yeah. So, Rogue
Alan: Very cool. So let’s move
Hrish: So SuperWorld, I
Alan: So what properties of you.
Hrish: But so far I’ve bought a
Alan: It’s pretty cool. I’m
Hrish: [laughs] Awesome. And
Alan: Cool. I have to buy some
Hrish: Yeah, yeah. You have to
Alan: All right. I have to go to
Hrish: [laughs]
Alan: I’ll figure it out.
Hrish: Yeah.
Alan: I’m going to buy my
Hrish: [laughs] You know, what’s
Alan: I’m going to make a
Hrish: Yeah?
Alan: When you click the spot to
Hrish: Yeah, you can adjust the
Alan: I love it. I’m buying this
Hrish: Until you own it. Until
Alan: Yeah! I own it! Pretty
Hrish: That’s what’s still going
Alan: So yeah, let’s talk about
Hrish: There is a lot of use cases for businesses as we think about the XR space around us. I think what’s wonderful about the medium is, you see through the success of Pokemon Go that there are people willing to — at this point, lift up their mobile phone — but definitely in the future with AR glasses coming around the corner, look around them and access contextual data. The way we think about it, — back to Pokemon Go for brands — it could be a brand like Coca-Cola or Nike who says, “Hey, why don’t you walk around your city or go around your city, and find all the rare Nike shoes that we have around the city.” And all of those shoes are interactive pieces of content. So you can collect points or play a game or all of that stuff is possible. But it also can be educational. It could be that I’m in my apartment, and I want to learn how to bake some cookies, I click on a button and I see Betty Crocker making cookies next to me.
Alan: Interesting. It’s really
Hrish: It is a very different
Alan: So how will it work when
Hrish: Yeah. So that’s a good
Alan: Yeah, that makes sense.
Hrish: Yeah, so
Alan: Let’s go back to Rogue
Hrish: Sure. So we’ve launched
Alan: Is it volumetric or 360
Hrish: It’s 360.
Alan: Right.
Hrish: Yeah.
Alan: And the Crowe one, is
Hrish: Yes.
Alan: Great.
Hrish: That’s right. It’s on
Alan: Very cool. So those are
Hrish: It should be out soon. I
Alan: Very cool. That’s pretty
Hrish: Yeah.
Alan: It’s– I think it’s really
Hrish: It’s going to be going
Alan: Yes. Did you see the one
Hrish: Was that this year?
Alan: Yeah, it was the Amazon
Hrish: OK. No, I didn’t see
Alan: It was crazy, you have to
Hrish: Rappelling?
Alan: Rappelling, yeah. It was
Hrish: Crazy. I missed you at
Alan: Yeah. I actually wasn’t at
Hrish: Ok. Yeah, there’s always
Alan: Yeah. Oh well. Next year,
Hrish: Oh really? Oh, that’s
Alan: Well, I was the judge for
Hrish: Wow. That’s– that is.
Alan: Let me ask you a question.
Hrish: EastLabs is an early
Alan: That’s incredible. It’s
Hrish: Yeah. The Soviet system
Alan: Indeed. On that note, what
Hrish: So, for Rogue Initiative,
Alan: Amazing. So what would the
Hrish: The interesting thing is,
Alan: Awesome. And finally,
Hrish: SingularityNET, we’ve
Alan: Really incredible stuff. I
Hrish: Yeah, yeah. Ben Goertzel,
Alan: Really awesome. Well, I
Hrish: Yeah. Thanks so much. I
Alan: Thank you so much.
Hrish: Thanks, man. Looking
In between your regularly-scheduled
Hey there, it’s Alan Smithson with the
This year’s topic was “East Meets
And really, we came at this from a
Because as we enter into this kind of
AI and robotics and automation are
Back to the Dubai summit. First of all,
And all of these sheikhs represent
In America alone, there’s about a 6
So if you look at our priorization of
Netflix has AI algorithms that give you
And all of these people are looking at
And really, being able to talk to these
I went to that one — the roundtable on
Some of the other things that we saw
One of the panel sessions was on
I know it’s being used a lot in
And it really resonated with me,
One of the things, my purpose in life
And we believe that as these
With that, I want to just say a huge
When you’ve been a journalist on the
Alan: Thank you for joining the XR for Business Podcast with your host, Alan Smithson, today’s guest is the one and only Dean Takahashi, the lead writer for VentureBeat. He’s been a tech journalist for more than 28 years, and he’s covered games for a twenty one of those years. He’s authored two books: Opening the XBox, and The XBox 360 Uncloaked. He organizes the annual GamesBeat and GamesBeat Summit conferences. To learn more, you can visit games beat dot com or venture beat dot com.
Dean, welcome to the show, my friend.
Dean: Thank you. And thank you
Alan: It’s my absolute pleasure.
Dean: Thank you. Nice, and happy
Alan: How did you start… first
Dean: Yeah, I was sort of a traditional newspaper and magazine journalist for a long time, and then, when the web came along and people started podcasting and blogging, I looked around and felt like it was less of a risk to go try something new than it was to stay at a newspaper. I was at the San Jose newspaper at the time. So about 11 years ago, I joined VentureBeat, and it had been started two years earlier by Matt Marshall, who was a venture capital writer for the Mercury News and an early blogger as well. And so, we were a tech news blog and competed at the time with likes of GIGO, and TechCrunch. They have been either… gone away, or they they’ve been acquired by larger companies. So we’re still one of the last, larger independent tech blogs.
And then within that, when I joined about eleven years ago, we started GamesBeat as well, as sort of a subsection that focused on games. At the very beginning, we were sort of a startup and venture capital site. But now we pretty much cover the gamut of tech news and game news. And then, our particular vertical focuses are artificial intelligence on the tech side, and then the whole game sector. And then, I guess as far as getting into VR and AR, I’ve really followed the news. I remember seeing the Oculus guys — Palmer Luckey and Nate Mitchell and Brendan (Iribe) over at one of their CES tables in the early years, well before they were acquired. I think I even tried to get an interview with John Carmack, like, the day after he did a demo at E3. The next day, he was gone. So I was on the hunt kind of early. Never quite the absolute first person to dive into VR.
Alan: But very close. You’ve
Dean: I didn’t really anticipate
Alan: And it’s interesting that
Dean: I’ve tried some haptics
Alan: “HaptX.”H-A-P-T-X,
Dean: I’ve trained theirs, but I
Alan: deprecatingOh, the one I
Dean: Yeah. Certainly.
Alan: I did a presentation last
Dean: Yeah, I think. I mean, it
Alan: Covering the so-called
Dean: I defer that question to a bit later. But I think first that is sort of talking about what’s happened. We had predictions that we were going to see a gap of disappointment for a few years. John Riccitiello — the CEO of Unity — was one of the first to point out that there was going to be this great sort of gold rush of people who were going to overhype VR and its potential, and then we’re going to see this gap of a disappointment where the early reality didn’t match up with the hype and a lot of people were going to bail on it. And that tends to happen in almost every industry; every tech industry in particular. But I guess the question is always whether the platform in question gets enough traction in order to survive that gap of disappointment, and to go on. And just as platforms had to plan for this, I think also a lot of the developers have to as well — the game developers — and the venture capital funds. There were a number of venture capital funds that came out with a specific focus on VR, and VR games in particular, and they’re pivoting elsewhere as well, because they are not seeing the returns that they had hoped for. Boost VC would be one of those, I think.
And I think that some of the companies that I’ve seen doing pivoting include Playful, founded by Paul Bettner — they made Lucky’s Tale game for the Oculus Rift. It was the flagship title that the Oculus Rift launched with, and it did well enough there, but Playful saw enough writing on the wall, where they raised a lot of money during the good times and they didn’t spend it all. They got sort of ready for–
Alan: The other writing on the
Dean: Right. Yeah. And they also
Talk about pivoting, though; they’re
Alan: I think that’s a really
Dean: That’s crazy.
Alan: I think pragmatism —
Dean: And I think more critical
Alan: It seems like it.
Dean: That’s an interesting
Alan: It seems like it; it seems
Dean: Getting back to the
Alan: The VIVE Pro Eye.
Dean: Yeah. And the question is,
Alan: I think Oculus is rolling
Dean: Oculus for Business, yes.
Alan: HTC’s got their enterprise
Dean: I think if we look back at
Alan: One of the other business
Dean: I think there’s also some
Alan: When venture capital gets
Dean: Yeah. And you know, she
Alan: I agree. It’s interesting.
Dean: Exactly.
Alan: I actually wrote an essay
Dean: And I think the VR
Alan: “I need billionaire
Dean: Yeah.
Alan: I’ve spent a lot of time
Dean: I think, in the case of VR
Alan: Wow.
Dean: You flash forward from
Alan: Have you been to the
Dean: Yeah
Alan: But companies that are
Dean: I think that it really
Alan: Yes, exactly!
If you’re a Blippar investor — or
Alan: Dean, I think you nailed
We’ve had a great conversation around
Dean: Yes, I definitely think
Alan: I couldn’t agree more. And
So, what problem in the world do you
Dean: Well I suppose everybody
Alan: we’re getting close!
Dean: We sort of got these hints
Alan: It’s so true. And I think
From the publisher's feed