This Working Life

Your boss may be watching you, surveillance technology and WFH


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Like it or not, your employer has the right to track and measure just about everything you do in your work day. But should they, is it helpful or does it simply kill motivation? In the second episode of our series on Big Brother at work, we examine how surveillance is changing the way we work and we ask what ever happened to trust?

Assistant Professor of marketing from UC San Diego, Dr Liz Lyons says that tracking employees at work can have varying end results - not all of them good. She shares some of the best examples of boosting productivity in the workplace through tracking and emphasises the importance measuring the right things.

On the other side of the fence is Professor Paul Zak, a 'neuroeconomist' who says that the secret to helping workers reach their potential, doesn't lie in tracking worker through tech, but can be found in our ability to build trust.

If you're certain tracking employees is the way to go though, Dr Joeri Mol, who's an expert in organizational studies from Melbourne University has a warning about the change that can occur in organisations when people simply know they're being watched.

This technology which allows bosses to track what workers are up to whenever and wherever they are has developed rapidly over the last few years and the market has only increased thanks to the pandemic causing a rise in those of us who work from home. So what does this mean for the future? Jathan Sadowski from the Emerging Technologies Research Lab has a warning and a few suggestions for how we could even the scales and get this tech working for the employees.

Producer: Edwina Stott

Supervising producer: Maria Tickle

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This Working LifeBy ABC

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