Your Practice Mastered

Your Practice Mastered

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Your Practice Mastered episodes

  • I Wrote My Book, Now What?

    In the latest installment of Entrepreneurial Attorney Nation, Richard James is joined by Brad Smith, Partners Club sponsor and Senior Director of Sales at D&L Press/Author2Market, a top-performing book manufacturing company.

    You've written you're book.... now what?

    Richard and Brad discuss best practices for using your book to 10x your lead flow and increase conversions of unconverted leads.

    In this episode, you will discover:

    • How to shock and awe potential new clients through the use of a book
    • The secret to acquiring meetings with new referral partners with ease
    • The power of using a book to create a referral development program
    • The #1 way to add fuel to any group presentation

    Time Codes:

    00:00 - Introduction from Richard James

    03:08 - Brad Smith Introduction

    07:27 - Why Write a Book?

    10:38 - Create a Cover

    12:56 - Insist On a Call to Action

    16:42 - Test Your Tracking

    20:08 - Print a Proof

    21:04 - Order a Small Batch

    22:22 - Start Marketing

    25:06 - Don't Assume Writing and Printing Your Book is Enough!

    26:56 - Press Release

    29:52 - Send to Your List

    36:38 - Create 3D Image

    37:37 - Book Signing

    40:20 - Existing Advertising

    42:52 - Create Micro Content

    44:44 - Promote on Amazon

    45:26 - Use to Launch R.F.D.

    47:10 - How to Connect with Brad Smith

    50:39 - Episode Concludes

    51 min
  • The Truth About Google Ranking Factors and Algorithms

    In the latest installment of Entrepreneurial Attorney Nation, Richard James is joined by Darin Swayne, Partners Club sponsor and attorney marketing agency owner.

    He will reveal the truth about Google ranking factors and algorithms.

    During the call, you will discover:

    • What Are The Google Ranking Factors?
    • Which Ranking Factors Do You Really Need To Worry About?
    • How Do Google Ranking Factors And Algorithms Work?
    • What Is The Best Way To Improve My Organic Rankings?

    Time Codes:

    0.00 - Introduction from Richard James

    01:58 - Darin Swayne's introduction

    04:22 - Why Google Rankings and Algorithms are important to you?

    08:29 - What are Google Algorithms?

    09:50 - Facts About Google Algorithms

    10:21 - Simplified Search Process

    10:45 - Google Algorithm Update Basics

    14:35 - What to Do After an Algorithm Update

    16:42 - Algorithm Changes Matter to Law Firms

    22:19 - Spam Link Algorithm Update

    29:09 - Product Review Algorithm Update

    43:12 - Local Proximity Algorithm Update

    51:26 - Helpful Content Algorithm Update

    56:22 - The One Ranking Factor

    59:06 - Darin Swayne's Contact Information

    1:01:26 - Episode Concludes


    1 hr 2 min
  • The #1 Secret to Retaining More Clients

    In the latest installment of Entrepreneurial Attorney Nation, Richard James is joined by long-time Partners Club member and Freedom Group member Bert Diener, as he reveals the number one thing he did in his business to make a pivot to grow without having to invest more money in marketing advertising. Moreover, as CEO and Co-Founder of 4iiz, Bert also provides real inside information that helps law firms tune into the right direction.

    Time Codes:

    0:00 - Introduction from Richard James

    02:52 - Bert Diener introduces himself

    07:04 - Opportunities to Inspect

    08:31 - Highest Priorities to Inspect

    11:08 - Coaching, Inspection, and Compliance

    13:08 - What Bert's Firm Did

    13:40 - Myth: "I've Trained My Staff; They've Got It Covered

    14:20 - Consequences of Not Inspecting

    25:37 - What to Inspect at Intake

    32:27 - The Basic Levels

    35:49 - How to Inspect

    40:43 - 11 Steps and the PCLC/Mystery Shopping

    46:50 - Bert/4iiz Contact Information

    49:08 - Episode Recap

    53:10 - End of Episode

    Connect with Richard James:

    The Success Network

    Facebook

    YouTube

    Website

    54 min
  • Stop Giving Money Away! Improve Your Law Firm's Financial Health with Modern Tech and Business Practices

    In the latest installment of Entrepreneurial Attorney Nation, Richard James is joined by Dan Lear, lawyer and legal technology industry innovator. He is a co-founder and head of marketing and partnerships at Gravity Legal. Together, they reveal how your firm can capture a bunch more money by simply implementing some modern, yet basic, technology and business practices.

    Time Codes:

    0:00 - Introduction from Richard James

    03:10 - Dan Lear introduces himself

    06:12 - Know your lifetime client value

    07:20 - The importance of profitability of the very first transaction

    08:16 - Legal Payments Evolution

    10:26 - 3 Modern Tech/Business Practices to Improve Your Firm's Financial Health

    11:35 - Keeping Payment Methods on File

    14:14 - The two states with specific rules on payments

    21:49 - Get the 50 state guide on storing payment methods

    24:01 - Shifting Processing Fees

    24:33 - Applicable Rules

    24:36 - 3 Things You Can Always Do

    26:04 - Applicable Rule #1: Payments Class Action

    27:06 - Applicable Rule #2: State Laws

    27:19 - Applicable Rule #3: RPCs

    28:28 - Applicable Rule #4: Card Brand Rules

    29:17 - Final Thoughts on Shifting Fees

    35:24 - Is there an option to switch from credit card to ACH?

    37:45 - Optimizing Collections

    37:59 - 3 Key Collections Strategies

    38:38 - Implement a "Collect Early" Billing Model (Subscription Legal Services)

    39:36 - Gravity Legal Subscription Legal Services Resources

    41:47 - Integration of Gravity Legal and other products

    49:45 - The importance of knowing your current and future cash flow

    52:28 - Offer Payment Flexibility (Client Financing)

    55:37 - Access information to Guides and Resources

    57:45 - Contact information for Dan Lear and Gravity Legal

    58:48 - Episode conclusion

    1:00:41 - Episode ends

    Connect with Richard James:

    The Success Network

    Facebook

    YouTube

    Website














    1 hr 1 min
  • Recruiting Top Talent in Today's Market

    In the latest episode of Entrepreneurial Attorney Nation, Richard James discusses Recruiting Top Talent in Today's Market and uncover how you can hire better staff and keep your current staff from leaving.

    Time Codes:

    01:10 - Introduction from Richard James

    02:54 - Warren Buffet and Benjamin Graham story

    05:10 - Richard's mentor story

    06:44 - Remind your team, client, vendors, etc what you do for them

    08:25 - Issues with leadership

    9:44 - Discrepancy in compensation or lack of mentorship

    10:40 - Toxic work environment

    11:52 - Richard's "Old Way" of managing staff

    17:06 - Staff retention issues

    19:10 - Employee pay

    20:37 - Experienced vs inexperienced employees

    25:02 - Training staff

    27:27 - Subordinates

    29:37 - Employee scoring guide

    30:39 - Employee "hunting" and "fishing"

    43:48 - Attract the right employees and repel the wrong ones

    47:47 - Richard's "New Way" of managing employees

    49:59 - How to get your staff to stay

    51:45 - How do you show your team your appreciation

    53:57 - Outsourcing administrative work

    55:15 - Centralized customer service

    56:54 - Use systems to recruit and retain employees

    58:05 - Episode ends

    Connect with Richard James:

    The Success Network

    Facebook

    YouTube

    Website

    1 hr 3 min
  • Marketing Trends for 2022 and Beyond

    In the latest installment of EA Nation, Richard James is joined by marketing expert and friend, Robert Stanley, from Cogent Marketing. They discuss marketing trends for 2022 and uncover new ways to market your firm so you can get more clients with less effort.

    Time Codes:

    0:00 - Introduction from Richard James

    2:57 - Robert Stanley introduces himself and Cogent Marketing

    7:49 - Marketing Influence and Author, Speaker, Expert

    9:46 - Podcasting and Content

    14:40 - Content Outline

    20:43 - Social Media Privacy and Advertising

    21:07 - Facebook and Google Privacy Issues

    21:34 - What Can We Do?

    33:01 - TikTok

    34:31 - TikTok Data

    35:11 - Top Apps Worldwide

    41:24 - Time Spent on TikTok and Other Social Media Apps

    43:06 - TikTok Pros and Cons

    44:03 - Meta and Meta Products

    44:39 - Augmented Reality

    48:00 - Contact Information for Cogent Marketing/Robert Stanley

    49:10 - Episode Summary

    51:29 - End of Episode

    Connect with Richard James:

    The Success Network

    Facebook

    YouTube

    Website

    56 min
  • Discover How to Transform Your Law Firm's Online Presence with Empathy Driven Chat Automation

    In the latest installment of EA Nation, we welcome Joe Ruotolo from Intaker. Richard James and Joe will show you how to transform your law firm's online presence with empathy driven chat automation. We will go over how your website's chat can make or break your prospects' first impression of your firm, and you'll learn some actionable steps to make your future clients say YES when they find you online.

    Time Codes:

    0:01 - Introduction from Richard James

    1:54 - Joe Ruotolo introduces himself and Intaker

    8:15 - "My Business is not different from yours" oath

    11:13 - Empathy Automated

    17:01 - Why does empathy work?

    18:19 - It's not about you...its about them

    20:38 - Showing empathy helps prospects trust you

    20:59 - Empathy is a pattern interrupt

    22:01 - Empathy is natural over the phone

    22:52 - Fewer people call law firms today

    23:26 - Web chat and forms are too cold

    25:35 - New tools automate empathy and streamline the intake process

    27:56 - Empathy driven chat automation increases your lead conversion

    30:39 - People want to see your personality before they make a decision

    32:18 - What else can empathy-driven chat automation do?

    36:56 - Qualify leads on autopilot

    38:10 - Filter out the noise

    40:09 - Automate next steps in the buying journey

    41:04 - What are the risks and limitations of these tools?

    41:38 - Website performance and loading speed

    44:29 - Optimize core web vitals to eliminate impact to SEO

    47:40 - Cost vs benefit. Which product should I choose?

    48:29 - Free/Included: Good starting point for low traffic sites/Upgrade your tool as website grows

    49:35 - Premium: Best for optimized conversion/Must-have for high traffic sites

    50:22 - Empathy driven chat bots are taking over!

    50:39 - And your competitors are quickly adopting it

    52:22 - Case study

    53:47 - Episode summary & conclusion

    58:07 - End of episode

    Connect with Richard James:

    The Success Network

    Facebook

    YouTube

    Website

    59 min
  • Discover THE Formula to Transform Your Law Practice and Your Life

    In the latest installment of EA Nation, we welcome the four finalists of our Entrepreneurial Attorney of The Year contest for 2021 will reveal the SINGLE action they took to go from Chaos to Freedom.

    OWNERS OF SMALL LAW FIRMS OFTEN FIND THEIR FIRMS AND THEIR LIVES IN CHAOS!

    ON A SCALE FROM  1-10 (1 being not very likely and 10 being very likely), How likely is it if you asked a successful law firm in your town, who you don’t know, would tell you what they did to acquire their success? Right … not very likely. During this live panel, you’ll receive the truth and inside secrets these finalists took to become successful small law firm owners.

    Time Codes:

    0:05 - Introduction from Richard James

    0:50 - Richard James summarizes EAY

    02:29 - Attorney and EAY Finalist David Lehr's EAY Presentation begins

    03:43 - Attorney David Lehr a criminal law attorney of Ventura, CA introduces himself

    04:16 - Attorney David Lehr shares why he joined the Richard James Partners Club Program

    04:26 - Attorney David Lehr shares why he decided to apply for the Entrepreneurial Attorney of the Year Contest

    06:24 - Attorney David Lehr shares the number 1 big thing he did in his firm to move the needle

    15:29 - Richard James introduces Attorney and EAY Finalist Jonathan Breeden, a family law attorney of Garner, NC

    16:56 - Attorney Jonathan Breeden introduces himself

    22:09 - Attorney Jonathan Breeden shares his experience with the EAY application process

    25:05 - Attorney Jonathan Breeden shares the number 1 big thig he did in his firm to move the needle

    31:12 - Attorney and EAY Finalist Matt Davis and his wife Kiley Davis, a bankruptcy attorney of Birmingham, AL introduce themselves

    33:51 -Attorney Matt Davis and his wife Kiley share their experience with the EAY application process

    36:19 - Attorney Matt Davis and his wife Kiley share the number 1 big thing they did in their firm to move the needle

    45:06 - Attorneys and EAY Finalists, Bart Solomon and Seth Holliday, personal injury attorneys of Dalton, GA introduce themselves.

    48:06 - Attorneys and EAY Finalists, Bart Solomon and Seth Holliday share their experience with the EAY application process

    53:10 - Attorneys and EAY Finalists, Bart Solomon and Seth Holliday share the number 1 big thing they did in their firm to move the needle

    1:00:21 - Episode recap and closing remarks

    Connect with Richard James:

    The Success Network

    Facebook

    YouTube

    Website

    1 hr 3 min
  • Entrepreneurial Attorney Nation - Travis Lee - 3D Mail Interview

    In the latest installment of EA Nation, we welcome Travis Lee, co-founder and President of 3D Mail, to the show to discuss why advertising fails, and how to do it right.

    When it comes to advertising, there are 3 steps, and only 3 steps, that dictate success, that’s it. If you get all 3 correct, you’re going to have amazing success. But if miss just slightly in any of the 3 steps you may be in serious trouble.

    Direct mail can provide a great return on your marketing dollar, if done correctly. But too many businesses go at it haphazardly, with no strategy or game plan in place before they start. They simply ‘wing it’ and hope for the best. That’s a bad business strategy for anything, but it can be multiplied and worsened with direct mail.

     However, there is a tried and true 3-pronged direct mail system that, when followed correctly, can return huge dollars to any business, any size, in any industry.

    Time Codes:

    0:05 - Introduction and overview on the guest of the day

    1:43 - Introducing Travis Lee from 3D Mail

    7:18 - Travis begins his presentation on Why Advertising Fails, and How to Do It Right

    7:26 - Triangle of Marketing Success/Failure Factors

    15:35 - It All Starts With The Mailing List

    19:17 - Two Kinds of Lists

    20:02 - Your In-House List: 3 Types

    23:37 - Purchased or Rented List: 2 Types

    35:57 - Response Based Lists : Resource

    38:06 - Compiled Lists

    46:50 - Right Offer

    48:13 - One-Step Marketing vs. Lead Generation Marketing

    1:00:14 - Travis Offers Resources

    1:03:06 - Episode recap

    Connect with Richard James:

    The Success Network

    Facebook

    YouTube

    Website

    1 hr 5 min
  • Entrepreneurial Attorney Nation - Kara Prior - James Publishing Interview

    In the latest installment of EA Nation, we welcome Kara Prior, President of James Publishing, to the show to showcase her strategies for creating and promoting effective legal videos.

    Your law firm's content creation and marketing strategies are essential, which is why you shouldn't overlook the importance of effective video content.

    Through a systematic way, Kara will explain how to convey past success stories and leverage them for future business!

    Timecodes:

    1:10 - Introduction and overview on the guest of the day

    3:10 - Introducing Kara Prior from James Publishing

    5:30 - Kara begins her presentation on creating and promoting effective legal videos

    7:50 - Tell stories of past cases

    11:00 - An example of an effective legal video

    15:07 - What if you're a new practice with few past cases?

    20:30 - A video explaining why you do what you do

    25:00 - Provide helpful information

    32:00 - Answer your common questions!

    36:00 - Reduce calls from unqualified leads

    38:15 - How to begin!

    49:00 - Social media's role in all of this

    53:35 - How to get in contact with Kara for further questions/discussions

    1:01:40 - Closing remarks


    Connect with Richard James:

    The Success Network

    Facebook

    YouTube

    Website

    1 hr 4 min

About Your Practice Mastered

From the publisher's feed

Tune into The Your Practice Mastered Podcast where we talk about specific problems for law firm owners as they grow their firms. A show that will allow you to learn how to build a law firm that…

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