Today we're joined by Brandon Lazar, a seasoned entrepreneur and strategic visionary with over 15 years of dedicated experience in the home service industry. In 2023, Brandon successfully sold his exterior cleaning business, achieving a seven-figure sale. He is known for his innovative management approach, including the implementation of performance pay and virtual assistants to boost operational efficiency. After his successful exit, Brandon founded NinjaVA and BonusUP, two dynamic companies at the forefront of providing virtual assistant services and revolutionizing performance pay software.

In our interview, we dive into:

• Why should we consider using VAs for all of our admin, CSR, dispatch and email work.
• What can a VA do is a Home Service Business?
• What can't a VA do?
• What's the best way to teach a VA to do new tasks?
• What are best practices in onboarding a new VA to your team?

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