Effective leadership and good communication are key to approaching resilience and the energy transition as electric companies navigate changes  Companies are undertaking actions to meet employee expectations on flexibility and customer expectations on reliability, affordability, and risks. What approaches are necessary to communicate with customers? How has the pandemic evolved the way companies are conducting business? And how are electric companies leading on resilience? Bob Rowe, CEO of NorthWestern Energy joins this episode of Electric Perspectives Global Circuit recorded in March 2022.

The Global Circuit is brought to you by EEI International Programs as part of EEI’s Electric Perspectives podcast. For more information about EEI International Programs, visit https://www.eei.org/about-eei/international-members