Deciding when and how to hire an associate can make or break the success of your practice, and Dr. Kevin Day brings his expertise to this crucial topic. This episode dives into the key factors chiropractors need to consider before expanding their team, from evaluating patient volume and practice capacity to financial readiness and team preparedness. Dr. Day shares actionable advice on setting a clear vision, managing expectations, and implementing airtight systems to ensure a seamless associate integration. With insights on training your team, creating strong meeting rhythms, and preparing patients for change, this conversation is a must for chiropractors ready to grow their practice sustainably and effectively.

Key Highlights

00:53 – Dr. Kevin Day introduces his journey from starting a practice without systems to implementing TRP strategies and transitioning to a team-driven model.

03:02 – The advantages of hiring associates and the importance of understanding when the timing is right to bring one on.

04:14 – Key metrics for determining readiness to hire an associate, emphasizing the 80% capacity threshold.

06:20 – Importance of recognizing that an associate’s capacity may differ from the owner’s, requiring clear expectations and communication.

08:25 – Breakdown of different associate types: entrepreneurs, business builders, and caregivers, and aligning them with the practice’s vision.

11:31 – Setting realistic expectations for the first associate, including financial planning and understanding their role in patient volume and practice growth.

15:20 – Clarifying that an associate’s success depends on attracting new patients rather than solely taking on existing patient overflow.

17:32 – The need for a robust marketing and operational plan before onboarding an associate to ensure quicker profitability and practice alignment.

22:06 – Training patients to trust multiple doctors through consistent communication, shared case management, and strategic introduction to associates.

25:37 – Building airtight systems, meeting rhythms, and reporting metrics to ensure smooth team integration and maintain patient retention.

Resources Mentioned

Register Now for the TRP Remarkable Team Building Immersion - January 31 and Feb 1, 2025 in Tampa, FL and Feb 28 and Mar 1, 2025 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/ 

To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast

To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast

Learn what it takes to be Remarkable!: https://theremarkablepractice.com/

Learn more about the Build Your Remarkable Practice: https://theremarkablepractice.com/build-your-remarkable-practice-podcast/

Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast/

Learn what it takes to be Remarkable!: https://theremarkablepractice.com/