October 13, 2022

#079: Global Security Exchange - Chief Security Officers Rich Davis of United Airlines & Steve Bernard of Sony Pictures l International SOS

1 hour 7 minutes

Security is one of our basic, most fundamental needs. To keep up on the latest trends in security Fran Racioppi traveled to the Global Security Exchange in Atlanta to sit down with retired Chief Security Officers Rich Davis of United Airlines and Steve Bernard of Sony Pictures.

Rich oversaw United's response to the 9/11 attacks involving two of United airplanes. Steve led Sony through the North Korean cyber attack after the premier of The Interview starring Seth Rogan and James Franco.

They cover the evolution of the industry, the threats we face in both the physical and cyber domains, how thought leaders are needed in senior security positions, and how we build a security culture in our organizations.

The world is a complex place and today's companies require dedicated support for the protection of their number one asset - their people. International SOS is the industry leader in travel risk management, medical support, evacuations, mental health, crisis management and workforce resilience. On the ground in over 90 countries and 1000 locations, International SOS is there 24/7 no matter the challenge.

Learn more at InternationalSOS.com and @intlsos. Steve Bernard is the Founder of Bernard Global and Rich Davis is the founder of Rich Davis Security Consulting.

Read the full episode transcription here and learn more on The Jedburgh Podcast Website. Watch the full video version of Fran’s conversation with Steve and Rich on YouTube. Subscribe to us and follow @jedburghpodcast on all social media.

Highlights:

-0:00 Welcome to the International SOS booth, GSX and ASIS International

-6:29 The chief security officer as a thought leader

-15:01 Rich’s career at United Airlines from the kitchen to chief security officer

-19:27 Steve’s transition from Vietnam Veteran to Corporate Security

-23:30 The evolution of the security industry

-26:00 Prioritizing security at United Airlines and Sony Pictures

-33:47 North Korea’s hack of Sony Pictures

-37:37 The impact of 9/11 on United and the hack on cyber

-45:14 The next generation of security leadership and the remote workforce

-53:05 The role of International SOS

-59:55 Three Daily Foundations

Quotes:

-”We’re all about assessing risk, assessing threats and how to counter those threats, because the most important thing we do is protect people and assets.” (10:08)

-”Crisis management begins long before the crisis has arrived.” (12:26)

-”I worked for United Airlines for 40 years. I actually started in the kitchen.” (16:22)

-”A CSO doesn’t have to be the expert in all this. They have to figure out how do they add the greatest value and to set the strategy, lead the team.” (21:28)

-”Everything's a priority, that was my mindset.” (29:39)

-”When you connected, the meltdown on your hard drive started. ” (35:22)

-”They're in 27 different call centers around the world.” (55:10)

This episode is brought to you by Jersey Mike’s, 18A Fitness, and Analytix Solutions

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By Fran Racioppi

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