In today’s episode I speak with Legal Technologist and Clio Founder & CEO Jack Newton. Although not a lawyer himself, Jack is a technologist and entrepreneur who has long been at the forefront of cloud-based legal technology who is recognized as one of the profession’s foremost experts on security, ethics, and privacy issues related to lawyers’ use of cloud computing.  He is also the author of the Client-Centered Law Firm, a bestselling book, dedicated to helping law firms thrive in an experience-driven era. He holds a BS and MS in Computer Science from the University of Alberta (Go Golden Bears and Pandas). In the conversation we discuss the story of how he founded a legal technology company despite not being a lawyer, the importance of learning about the business of law, the reasons why lawyers tend to be slow to change and the value of being OK with rejecting the status quo, finding the latent legal markets of today and tomorrow, reframing clients as customers, and more. 

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