In this episode, Dallas and Luke talk about why sales people and marketers often ghost their own leads and never respond to their inquiries.

To get your free follow-up report, go to SeniorLivingPROS.com.

Why do you need a website? What should your website really do for your community or care home? 

These are questions that Dallas and Christy Cunningham dive into. Christy is the VP of Sales for Vitality Senior Living.

Click here to connect with Christy on LinkedIn.

Dallas and Luke talk about the all important question — how do we quickly build trust with new leads? One way to do that — respond to every lead within five minutes. 

As mentioned in the show, if you want your free speed to lead website report, email [email protected].

Reaching 100% occupancy is a fantastic goal to set. But reaching that goal doesn't happen by accident.

You need a proven system that works and team members in place who are really good at what they do.

In this episode, Dallas and Luke talk about 8 types of responsibilities your team members need to have in order to reach this goal. 

If you need help reaching 100% occupancy, reach out to Dallas and Luke at SeniorLivingPROS.com

We've all experienced really bad and frustrating technology and automation (like trying to explain your home internet problem to a robot chatbot online).

When we talk about adding good technology and automation to your senior living sales process, we want it to enhance and improve your relationships with seniors and adult children — not make it more difficult.

In this episode, we chat with Cory Mitchell and Michael Moye (from the 100 Club Podcast) about why good technology and automation are critical to a good sales and marketing funnel. 

Click here to learn more and listen to the 100 Club Podcast. 

35% of US adults don't know what their opinion is on senior living, according to a Senior Housing News article.

Evan Friedkin, the head of business development with Roobrik, talks about why that's an important number to them when it comes to creating higher-quality leads.

To learn more about Roobrik, click here: https://www.roobrik.com/ 

Senior living team members need support from their corporate office, now more than ever (I cringe to use that cliche phrase but it's true). 

In this episode, Michelle Anderson, Vice President of Sales and Operations for Thrive Senior Living, talks about how they support their communities.

To learn more about Thrive, go to ThriveSL.com

In this episode, Mike Miller, CEO and President of Primo Solutions, shares 8 mind-blowing stats about senior living marketing and sales.

Primo Solutions is a senior living mystery shopping company that has done over 150,000 mystery shops. So Mike has the data points to back up his stats.

If you want to be mystery shopped, click here: PrimoSolutions.com

You should be fully present in the sales process, but what does that really mean? Does it mean just silencing your phone when talking to a lead, or is there something more than that?

In this episode, Andrea Marchesotti, the national sales director for Artis Senior Living, walks us through what being "fully present" means for her team. 

Click here to learn more about Artis Senior Living: https://www.artisseniorliving.com/

When a community comes to you and says, "We have X or Y problem with our marketing," where do you start?

In this episode, I have a conversation with Rich Gordon who gives us his answer to that question.

Rich is the Vice President of Sales and Marketing for Solvere Living.

To learn more about Solvere Living, click here to visit their site: https://solvereliving.com/