Ever wonder what you should include in an appeal letter? This week, Jodi and I cover:

• Who should make the call to a financial aid office: the student or parent?
• What to literally say to a financial aid officer when you call them to appeal
• Why you maybe shouldn't start off the conversation by mentioning a financial aid offer from another school
• Jodi's five points to cover in an appeal letter
• What tone to take and how long the letter should be
• The one thing students and parents should do but don't