We are each born labeled. In moments of ambiguity, those labels can change the way people make decisions about us. As a cognitive process, it is invisible, involuntary, and unconscious – and that’s why psychology is working so hard to understand it.

Our guest for this episode is Adam Alter, a psychologist who studies marketing and communication, and his New York Times bestselling book is titled Drunk Tank Pink after the color used to paint the walls of police holding cells after research suggested it lessened the urge to fight.

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